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Q1. When do you approach RBI Ombudsman ?

Q2. Will you share the confidential details if you have received a call or SMS asking for your card details such as Card Number, CVV and OTP etc. for verification or activating any service ?

Q3. What will you do when you are defrauded ?

Q4. What do you do when amount is debited but cash is not dispensed from the ATM ?

Q5. When does a customer have zero liability in an unauthorised electronic banking transaction ?