Contact Us

Raise Service Requests to avail of our various services


To contact ICICI Bank’s Customer Care, only use the phone number and e-mail ID updated here. Please do not use the contact details updated on any other site, as it can be fake and risk your account security.

Reach out to Customer Care for your queries

Visit the helpdesk at any of our branches or drop us a line at our
our Branch / ATM / Bank@Home DropBox / ATM Sharing

Write to us at: ICICI Bank Limited
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032.

If the resolutions provided by above mentioned service channels were not as per your expectations, you may take up your query/issue to the Principal Nodal Officer, by referring to our grievance redressal policy.


Click here for our grievance redressal process.


Click here for contact details of our Senior Management/Line Functioning Heads.





Registered Office: ICICI Bank Tower,
Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India.


Tel :+91-265-6722286


CIN : L65190GJ1994PLC021012


Corporate Office: ICICI Bank Towers,
Bandra-Kurla Complex, Mumbai 400 051.
Tel : +91-22-33667777


Fax : +91-22-26531122