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Important Information Related to Digital Lending.

Our Digital Lending Applications (DLAs):

  • iMobile Pay
  • InstaBIZ
  • Retail Internet Banking (RIB)
  • Corporate Internet Banking (CIB)
  • InstaOD 
  • Online Asset Platform (OAP)
  • Express Home Loan
  • Unified Customer Journey
  • Pre-approved Personal Loan Voicebot
  • Insta BIL
  • OD on Asset
  • Digital Term Loan

Click to view our Privacy Commitment

For any queries,

  • Please contact our Customer Care.
  • Alternatively, you can reach out to our Nodal Grievance Redressal Officer:
    • Name: Ms. Sharlet Malvankar
    • Designation: Principal Nodal Officer
    • Address: ICICI Bank Ltd., Bandra Kurla Complex, Mumbai 400051
    • E-mail: digitallending@icicibank.com
    • Telephone: +91-22-39337979
  • You can also lodge a complaint at RBI’s Sachet Portal

Standards for Handling Security Breaches –

In case of cyber security breaches and incidents, the Bank will adhere to internal guidelines for handling the same.