savings
Whatsapp banking
WhatsApp Banking

WhatsApp Banking

WhatsApp Banking

Banking just got a whole lot easier!

Start a conversation with our secure and interactive menu through the WhatsApp messaging platform. You will be able to perform all tasks on WhatsApp with ease and convenience!

Experience WhatsApp Banking now! (Click here)

or you can start with these 3-Easy-Steps:

  1. Save ICICI Bank’s Official WhatsApp Number +91 86400 86400 to your contacts

  2. Open your WhatsApp application with your registered mobile number

  3. Say ‘Hi’ on +91 86400 86400 and begin WhatsApp Banking!

Now get important alerts & updates on WhatsApp!

To subscribe, simply Click Here now!

You can also:

  1. Give a missed call to +91 9542000030

  2. SMS ‘OPTIN’ to +91 9542000030

By starting a conversation on the above number, it would mean that you are agreeing to the Terms & Conditions
of WhatsApp Banking.

To stop receiving alerts on WhatsApp, SMS ‘OPTOUT’ to +91 9542000030.

Why you should use WhatsApp Banking

Why you should use WhatsApp Banking

Why you should use WhatsApp Banking
  • ‘Available’ – 24/7 x 365 (even on holidays!)

  • Non-ICICI Bank customers can also use services like Offers, Locate ICICI Bank ATM’s & Branches near me
    and much more…

  • Customers holding ICICI Bank Credit Card, can also avail services of Credit Card Limit, Block/Unblock Card,
    View EMIs, Set Auto-Debit and much more…

  • Secure way of banking (end-to-end encryption)!

  • Available in Hindi language on +91 9324953010

Banking Services We Offer

Currently ICICI Bank is offering the below services through WhatsApp messaging. We will continue to add more and
more services for your convenience.

Banking services:

Check Account Balance:


  • Check Account Balance View Balance for all your accounts on WhatsApp Try now by typing ‘balance’ or ‘bal’
  •  View Mini Statement (Last 5 Transactions) View the last 5 transactions on your account(s) Try now by typing ‘mini statement’, ‘history’ or ‘txn’
  • Issue a New Cheque Book Request for a new Cheque from WhatsApp! Try now by typing ‘Cheque book’ or ‘cheque’

There are many more banking services available on WhatsApp Banking including Current Account Services, Nominee Status Update, Tax Payment, Open a new InstaSave Account, and more. (Try it today!)

Block /Unblock your Credit & Debit Card


Block and unblock your Credit/Debit Cards anytime, anywhere

  • Type “Block“ to block your cards
  • Type “Unblock” to unblock your cards

Or use any of these keywords ‘block’, ‘unblock’, ‘block unblock’, ‘block my card’, ‘unblock my card’, ‘lost my card’, ‘card was stolen’, ‘found my card’, ‘hotlist’ or ‘dehotlist’

Credit Card Services:


  • View & Modify your Limit Check your Credit Card limit and set it as per your preference Try now by typing ‘credit card limit’ or ‘card limit’ 
  • Last 5 Credit Card Transactions View the last 5 transactions on your credit card(s) Try now by typing ‘cc history’ or ‘cc txn’ 
  • Last 5 EMI Details View the details of the last 5 EMI(s) on your credit card(s) Try now by typing ‘emi’ or ‘cc emi’ 
  • Billing Cycle View the billing cycle of your credit card(s) Try now by typing ‘billing cycle’ or ‘bill cycle’ 
  • Set and Modify Auto-Debit Instructions Pay your credit card bills automatically from your bank account by setting Auto-Debit Instructions! Try now by typing ‘Auto Debit’ 

There are many more credit card services available on WhatsApp Banking including Loan on Card, Last 5 Payments, Change/Update Registered Address and more. (Try it today!)

ICICI Bank FASTag Services:


  • View FASTag Balance Check the live balance for your FASTag(s) Try now by typing ‘FASTag Bal’ or ‘Tag Bal’
  • Last 5 FASTag Transactions Check the last 5 transactions made on your FASTag(s) Try now by typing ‘FASTag Transactions’ or ‘Tag Txn’
  • Update Vehicle License Plate Number Now update your vehicle’s License Plate Number on Whatsapp Try now by typing ‘Update FASTag VRN’ or ‘Tag VRN’

You can also choose to purchase a new ICICI Bank FASTag from our menu!

Fixed Deposit:


  • FD Calculator Calculate the maturity and proceeds of your FDs on WhatsApp before you proceed to book! Try now by typing ‘FD Calculator’ or ‘FD’ 
  • Book an FD Make an investment and save for your future with just a message. Open Fixed Deposits with WhatsApp Banking on the go. Try now by typing ‘Fixed Deposits’ or ‘FD’ 

Current Account & Trade Services:


  • Check customer ID & IE code Inquire customer ID and import export code linked to the customer account. Try now by typing ‘Customer ID’ or ‘IE Code’
  • View Credit Limit Check limits of all the credit facilities available with the Bank.
  • You can see the limit ID, total amount of sanction limit, available limit and validity of the credit limit on WhatsApp. Try now by typing ‘Trade’ or ‘Trade Services’
  • Track inward remittances pending for settlement View all the foreign inward remittances received and pending for settlement. Try now by typing ‘Trade’ or ‘Trade Services’
  • View inward remittances credit history Get to know about the credits received through inward remittances. Try now by typing ‘Trade’ or ‘Trade Services’

Loan Services & Loan Offers:


  • See all your pre-approved loan(s) and apply instantly!
  • Try now by typing ‘Loan Services’ or ‘Loans

Gold Loan:


Calculate your Gold Loan Eligibility, Find Gold Loan Branches and more
Get a call back from our agent to help with all your needs!
Try now by typing ‘Gold Loan’ or ‘Gold’

Open an InstaSave


Open an InstaSave Account (Savings Account) online in just 4 minutes! Try now by typing ‘InstaSave’ or ‘Insta Savings'

Other Services:

Track Deliverables


Track delivery status of your Debit Card, Credit Card, Cheque Book and Passbook Try now by typing ‘Track’, ‘Track Deliverables’ or ‘ETA’

Locate ICICI Bank ATM


Locate your nearest ICICI Bank ATM by sharing your location on WhatsApp
Try now by typing ‘ATM’ or ‘ICICI ATM’

Locate ICICI Bank Branches


Locate your nearest ICICI Bank Branch by sharing your location on WhatsApp
Try now by typing ‘Branch’ or ‘ICICI Branch’

Locate ICICI Bank Cash Deposit Machine


Locate your nearest ICICI Bank Cash Deposit Machine by sharing your location on WhatsApp
Try now by typing ‘Cash Deposit’ or ‘Deposit Cash’

Nearby Stores


Find your closest stores for essentials, restaurants, doctors, hospitals or nearby clinics and more Try now by typing ‘Stores’ or ‘restaurant’

Offers Nearby


Check nearby travel, dining, shopping and more offers around you. Try now by typing ‘Offers’ or ‘Deals’

Frequently Asked Questions for WhatsApp Banking

What is WhatsApp Banking?


WhatsApp Banking enables you to perform certain banking tasks with the ease and convenience of a WhatsApp chat; both safely and securely.

Are there any charges applicable for using WhatsApp Banking services?


There are no service charges for using WhatsApp Banking service. However, charges will be applicable as per your data plan with the telecom service provider.

Is WhatsApp Banking safe / secure?


WhatsApp Banking is developed with customer safety at its core! Banking on WhatsApp is safe. All messages are secured with end-to-end encryption. Your account information is not shared with anyone. You do not need to enter any confidential information such as PIN or password on WhatsApp.
Customers can only access Banking Services on WhatsApp with their registered mobile number.

How to subscribe for WhatsApp Banking services?


Experience WhatsApp Banking now! (Click here)

or you can start with these 3-Easy-Steps:

1. Save ICICI Bank’s Official WhatsApp Number +91 86400 86400 to your contacts

2. Open your Whatsapp application with your registered mobile number 3. Say ‘Hi’ on +91 86400 86400 and begin Whatsapp Banking!

Now get important alerts & updates on WhatsApp!

To subscribe, simply Click Here now!

You can also:

1. Give a missed call to +91 9542000030

2. SMS ‘OPTIN’ to +91 9542000030

By starting a conversation on the above number, it would mean that you are agreeing to the Terms & Conditions of WhatsApp Banking.

To stop receiving alerts on WhatsApp, SMS ‘OPTOUT’ to +91 9542000030.

I am not an ICICI Bank customer. Can I still use WhatsApp Banking services?


Yes. You can still access a limited menu of services and apply for multiple products!

I am unable to use WhatsApp Banking. What should I do?


Please contact our Customer Care Team (Details: https://www.icicibank.com/customer-care.page)

I am not getting account balance for the request raised through WhatsApp Banking?


Please contact our Customer Care Team (Details: https://www.icicibank.com/customer-care.page)

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