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Contact Details

The Bank sends updates on Loans to their customers on their registered e-mail ID/ mobile number. The benefits of updating your e-mail ID and mobile number in your Account are:

  • Credit Information Companies (CICs) send alerts through SMS/e-mail, when your Credit Information Report (CIR) is accessed
  • The Bank sends alerts through SMS/e-mail, while submitting information to Credit Information Companies (CICs) regarding Default/Days Past Due (DPD) in existing credit facilities
  • You will receive other information like the intimation of your EMI due/bounce and other Account related information on the registered e-mail ID/mobile number

Access your Loan details through ICICI Bank’s iMobile Pay app. To download, SMS iMobile Pay to 5676766.

For further information, visit a Loan Servicing Branch. Visit maps.icicibank.com/mobile for a list of Loan Servicing Branches and select Loan Servicing Branch, under ‘Services’.

Update your e-mail ID/mobile number by clicking here , by visiting a Loan Servicing Branch or call 1800 1080. Follow the same process to update your mobile number or e-mail ID in the future.