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Customer Service Policies
| Customer Grievance Redressal Policy | |
| Cheque Collection Policy | |
| Policy on Collection of Dues and Repossession of Security | |
| Customer Compensation Policy | |
| Customer Rights Policy | |
| Deposit Policy | |
| Customer Relations Policy |
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AccountsAccounts, Deposits, Cards and more
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Savings AccountSavings, Family, Salary Account and more
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Insta Savings AccountInsta Savings Account, Insta Save FD Account and more
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Insta Save Account
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Savings AccountRegular Savings Account, Salary Account and more
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Privilege Savings AccountThe One Savings Account, Gold Savings Account and more
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Woman Savings AccountAdvantage Woman Aura Savings Account, Woman Savings Account and more
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Family Savings AccountFamily Banking, Young Stars Savings Account and more
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Special Purpose AccountsNPS Plus Savings Account, Demat Account and more
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VIEW ALL ACCOUNTS
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RATES & CHARGES
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VIEW BANK STATEMENT
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VIDEO KYC
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DepositsFixed Deposit, Recurring Deposit, iWish Flexible RD and more
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Fixed Deposit (FD)Fixed Deposit, FD Xtra, Tax Saving FD and more
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Recurring Deposit (RD)Recurring Deposit, RD with Monthly Income Scheme and more
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iWish Flexible RDDeposit any amount, any time with no penalty for missing any deposits
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View All Products
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OPEN Fixed Deposit
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Rates & Charges
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ForexForex services, Send Money Abroad, Online Forex and more
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Forex servicesCurrency exchange in 14 currencies
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Buy Forex Prepaid CardsMulti-currency Forex Prepaid Card, Sapphiro Forex Prepaid Card and more
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Send Money AbroadFund transfer overseas made easy for resident and non-resident ICICI Bank customers
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Student ServicesGet help with forex. Right from your application to admission fees and travel
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Student Services
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Online ForexBuy, reload or avail refund on your travel card. Do it online with zero documentation
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VIEW ALL FOREX SERVICES
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Ways to BankInternet Banking, Mobile Banking and more
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Internet BankingKnow your User ID, Generate your Password and more
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Mobile BankingiMobile Pay, iMobile Pay for Noncustomer, Download iMobile Pay and more
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Find ATM/BranchLocate our branches and ATMs, Locate branch for Aadhaar enrolment/update and more
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Other ChannelsWhatsApp, Ask iPal, Alexa, Google Home and more
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CalculatorsHome Loan Calculator, Personal Loan Calculator, Car Loan Calculator and more
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Interact & BlogsiPlay-Demo Videos, Tax Knowledge Base and more
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RATES AND CHARGES
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INSTA BANKING
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SAFE BANKING
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VIDEO KYC
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CardCredit Cards, Debit Cards / ATM Card, Travel Cards and more
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Credit Cards
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Instant Credit CardInstant Credit Card more
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Special Credit CardsCoral Credit Card, Rubyx Credit Card and more
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Co-Brand Credit CardMakeMyTrip Credit Card, Manchester United Credit Card and more
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Featured Credit CardsExpressions Credit Card, Emerald Credit Card and more
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EMI / Loan on Credit CardEMI on Credit Card, Loan on Credit Card and more
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Offers and RewardsCredit Card Offers, Credit Card Rewards and more
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CREDIT CARD
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COMPARE CREDIT CARDS
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BLOCK CREDIT CARD
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UPGRADE CREDIT CARD
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VIDEO KYC
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Debit Cards / ATM Card
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Featured Debit CardsGemstone Debit Cards, Personal Cards and more
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Expressions Debit CardsNow personalize your Debit Card as you like
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Generate your ATM PINGenerate your ATM PIN
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Generate your ATM PIN
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Special OffersSpecial Offers
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Special Offers
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Debit Card RewardsDebit Card Rewards
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Debit Card Rewards
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EMI on Debit CardEMI on Debit Card
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EMI on Debit Card
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DEBIT CARD
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BLOCK DEBIT CARD
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UPGRADE DEBIT CARD
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Prepaid / Forex / Gift / Fastag Cards
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Prepaid CardPockets, the Digital bank, Meal Card and more
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Forex Prepaid CardsGoibibo Forex Prepaid Card, Sapphiro Forex Prepaid Card and more
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Gift CardGift Card, Expressions Gift Card and more
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FastagFastag and more
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Multi Wallet Prepaid CardMulti Wallet Prepaid Card and more
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PayDirect CardPayDirect Card and more
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PayDirect Card
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VIEW ALL PREPAID CARDS
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LoansPopular Loans, Agri and Rural Finance, Business Loans and more
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Popular Loans
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Insta LoansInsta PL, Instant Home Loan, Insta Car Loan and more
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Personal LoansPersonal Loans, Personal Loan Calculator, Personal Loan on Credit Card and more
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Home LoansHome loan, Home Loan Calculator, Loan Against Property and more
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Car / Two-Wheeler LoansNew Car Loan, Two-Wheeler Loan, Pre Owned Used Car Loan and more
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Loans Against SecuritiesLoan based on the value of your securities and more
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Loans Against Securities
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Other LoansGold Loan, Paylater, Consumer Finance and more
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VIEW ALL LOANS
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CALCULATORS
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RATES & CHARGES
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Agri and Rural Finance
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Micro FinanceFinancial assistance to Micro Finances (MFIs) for Term Loans
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Micro Finance
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Tractor LoanGet a loan to buy a tractor if you own at least 3 acres of agricultural land
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Tractor Loan
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Rural Savings AccountRural Savings Account will be available through Business Correspondents
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Rural Savings Account
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Self-Help Groups (SHGs) Bank Linkage ProgrammeGet up to Rs 7.5 lakh for SHGs with 10-20 women, and operations for 6+ months
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Self-Help Groups (SHGs) Bank Linkage Programme
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Agri Traders and ProcessorsWorking Capital Loan, Loan Against Warehouse Receipt
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VIEW ALL PRODUCTS
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LEARN HOW TO APPLY
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Commercial Business Loans
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Commercial Vehicle LoanGet a loan for your truck, tippers or light commercial vehicles
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Commercial Vehicle Loan
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Construction Equipment LoanMine owners, road contractors, builders can get loans for new and used equipment
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Construction Equipment Loan
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VIEW ALL PRODUCTS
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InvestDeposits, Grow and more
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Deposits
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Fixed Deposit (FD)Fixed Deposit, FD Xtra, Tax Saving FD and more
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Recurring Deposit (RD)Recurring Deposit, RD with Monthly Income Scheme and more
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iWish Flexible RDDeposit any amount, any time with no penalty for missing any deposits
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VIEW ALL PRODUCTS
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OPEN FIXED DEPOSIT
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RATES & CHARGES
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Grow Wealth
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Wealth CreationMutual Fund, Insta SIP, Money Coach and more
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Retirement PlanningNational Pension Scheme, Sukanya Samriddhi Yojana and more
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BondsSovereign gold Bonds, ICICI Bank Bonds, GOI Bonds and more
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VIEW ALL PRODUCTS
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RATES & CHARGES
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InsurePOPULAR INSURANCE and more
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POPULAR INSURANCE
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Life InsuranceLife Insurance, Term Life Insurance Plans and more
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Health InsuranceHealth Insurance, Group health insurance and more
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Vehicle InsuranceCar insurance, Two wheeler insurance and more
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Travel InsuranceSingle Trip Travel Insurance, Multi Trip Travel Insurance and more
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Home InsuranceHome Insurance and more
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VIEW ALL INSURANCE
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INSURE NOW
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Social Security Schemes
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Pradhan Mantri Jeevan Jyoti Bima YojanaLife insurance of Rs 2 lakh at annual premium of Rs 330
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Pradhan Mantri Suraksha Bima YojanaAccident insurance of Rs 2 lakh at annual premium of just Rs 12
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VIEW ALL SOCIAL SECURITY SCHEMES
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PayMoney Transfer, Utility Payments, Recharge and more
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Money Transfer
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NEFTTransfer money to any other bank account with Internet Banking or mobile app
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NEFT
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IMPSTransfer funds instantly, 24X7 (including holidays) with IMPS
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IMPS
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UPIPay friends and merchants using their phone number, QR Code or UPI ID
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Foreign TransferRemit money through wire transfer or demand draft in 19 different currencies
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Foreign Transfer
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ICICI Bank PayPay your friends or contacts with just a Tweet
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ICICI Bank Pay
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VIEW ALL OPTIONS
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TRANSFER NOW
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Utility Payments
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ElectricityPay your electricity bill online with Quick Pay
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Electricity
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WaterNo need to stand in queue. Select your water board, add your details and pay online
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Water
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GasPay bills of leading gas companies such as Adani, Mahanagar, Indraprastha among others
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Gas
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LandlinePay your BSNL, MTNL or Airtel landline bills online
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Landline
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BroadbandPay the broadband bill of Airtel, Hathway or Connect online itself
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Broadband
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VIEW ALL OPTIONS
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PAY YOUR BILL
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Recharge
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FASTagBuy and recharge FASTag online for use at 400+ toll booths across India
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FASTag
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DTH RechargeRecharge your DTH connection anywhere, anytime with Quick Bill Pay
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DTH Recharge
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Mobile RechargeTop-up your mobile number from internet banking
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Mobile Recharge
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VIEW ALL PAYMENTS
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Loan/Card Payment
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Click to Pay LoanPay your ICICI Bank loan EMI from any other bank using Click To Pay
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Pay Credit Card BillsPay your ICICI Bank credit card bills from any other bank with net banking or UPI
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Pay Credit Card Bills
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VIEW ALL OPTIONS
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Payment Services
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Click to PayPay your loan EMI or credit card bill from any other bank’s net banking or debit card
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eazyPayPay your school fees, society maintenance bills or business payments with eazypay
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eazyPay
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Quick PayMake utility, mobile, broadband, DTH and other payments with Quick Pay
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Quick Pay
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Scan To PayUse Scan to Pay to generate QR code, scan using any UPI app and make the payment
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Scan To Pay
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Tap To PayUse NFC-enabled tag linked with prepaid account to tap and pay at merchant outlets
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Tap To Pay
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VIEW ALL OPTIONS
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Tax & GST
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Online Tax PaymentMake online payment of direct tax and other taxes such as service tax or excise duty
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GSTMake your GST payments through our branch or with internet banking
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GST
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Tax SolutionsKnow how to save income tax, tax saving tips and investment plans
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Tax Solutions
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VIEW ALL OPTIONS
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OffersICICI Bank Offers and more
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OffersGet exclusive deals and discounts on thousands of brands
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Nearby OffersGet discounts on dining, shopping, travel, etc. at places near you
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Cashback DealsGet assured cashback on electronics, travel, food & groceries and much more
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Compare and FlyGet the best deals on airfare so you can spend more at your destination
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Compare and BuyCompare prices, features and more before buying and get the best value for your money
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New Year BonanzaGet exciting discounts on Food Ordering, Entertainment & Media and Popular Regional brands!
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Apply Online
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Contact Us
Personal Banking1860 120 7777
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Private Banking1800 103 8181
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Business Banking1860 120 6699
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Corporate Banking1860 120 6699
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Help & support
