User ID and password related questions FAQ's

I am getting access denied error, what shall I do?


Please check your user id/password and enter correct details. If you are still unable to login, use the Forgot Password or User ID Disabled link on the Money2India login page and enter the required details as registered / updated by you on Money2India, to generate your Temporary password.

 

Please do contact the Money2India Customer Service team for any assistance or refer to terms and conditions available on www.money2india.com

How can I reset my Money2India password?


Use the Forgot Password option on the Money2India login page and enter the required details as registered / updated by you on Money2India, to generate your Temporary password. You can generate a password via the below options:

  1. OTP: Confirm the User ID to receive an OTP on the mobile number registered with Money2India. Use the OTP on the website and get an e mail with your temporary password details
  2. Registered details verification: Verify details given while registration post which you will receive temporary password on your e mail ID registered on Money2India.

Follow the instructions provided in the e-mail to reset your password and login to your Money2India account.

 

Please do contact the Money2India Customer Service team for any assistance or refer to terms and conditions available on www.money2india.com.

I am getting a message that my User ID had been disabled? What do I do next?


Your Money2India user ID may have been disabled since you have entered an incorrect password for more than 3 times. Please follow the below steps to enable your user ID.

  1. Use the Forgot Password / User ID locked link on the Money2India login page and enter the required details as registered / updated by you on Money2India, to generate your Temporary password. You can enable user id via the below options: OTP: Confirm the User ID to receive an OTP on the mobile number registered with Money2India. Use the OTP on the website and get an e mail with your temporary password details
  2. Personal details verification: Verify personal details post which you will receive temporary password on your e mail ID registered on Money2India.

Follow the instructions provided in the e-mail to reset your password to enable your Money2India user id.

 

Please do contact the Money2India Customer Service team for any assistance or refer to terms and conditions available on www.money2india.com.

I have not received temporary password, it’s more than 24 hours, what shall I do next?


Please contact the Money2India Customer Service team for any assistance.

Is it necessary to get my mobile number registered to generate a password online?


Yes, it is mandatory to have a registered mobile number updated for receiving a One Time Password to reset your password or to know your Money2India user ID.