Payback FAQs
How do I earn PAYBACK points?
You earn PAYBACK points by using your ICICI Bank Debit Card or payments at merchant outlets or websites worldwide. You can also earn PAYBACK points through your ICICI Bank Credit Card or at Book My Show, MakeMyTrip.com, HPCL and lots of other PAYBACK partners. For more details, please visit www.payback.in or call the PAYBACK Contact Center
How do I know how many PAYBACK points I have?
PAYBACK sends the PAYBACK point balance info to each customer, every month, via an SMS and e-mail on the mobile number and e-mail registered with PAYBACK. To register your mobile number and e-mail with PAYBACK, please call the PAYBACK Contact Center.
You can also find your PAYBACK point balance by sending an SMS <space> 'DCPBAL last 4 digits of your ICICI Bank Savings/Current Account Number' to 9212146468, from your mobile number registered with PAYBACK. In case you receive an not-error message, it may be because your mobile number is not updated with PAYBACK or your Savings Account Number is not linked with your PAYBACK account. Please call the PAYBACK Contact Centre to have this corrected.
You can also register with PAYBACK online by logging on www.payback.in and click on the 'Register here' tab.
What is a PAYBACK card?
The PAYBACK card helps you collect points when you use the services of partners other than the ICICI Bank Debit or Credit Card.
You can show your PAYBACK card at PAYBACK partner merchant outlets or quote the PAYBACK Number at a PAYBACK partner website before making the payment. The PAYBACK points earned as per the rewards structure on your ICICI Bank Debit and Credit Cards get credited to your PAYBACK Account automatically every month for the purchases done directly using your ICICI Bank Debit and Credit Cards respectively.
Learn more about the rewards structure on your ICICI Bank Debit Card, click here
Learn more about the rewards structure on your ICICI Bank Credit Card, click here
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