We are constantly striving to enhance your banking experience with ICICI Bank.
Our reward programs, Hand-picked Rewards, ICICI Bank Rewards and PAYBACK are amongst the best in the country. PAYBACK, a coalition reward program lets you pool loyalty benefits from many attractive partners.
We are constantly looking to add value to you through various efforts. The reward catalogues for the different programs have been expanded. Real-time redemption options such as in-store and online redemption at PAYBACK Partner Brands have been introduced, making it easier for you to redeem your reward points.
We have introduced a nominal charge to enable us to operate these programs more efficiently. With effect from June 12, 2014, a Redemption Handling Fee plus Service Tax will be charged on every redemption request for reward points earned on ICICI Bank Credit Cards, Debit Cards or MySavingsRewards.
- For Credit Card members on Hand-picked Rewards Scheme and ICICI Bank Rewards Scheme, a Redemption Handling Fee of ₹99 + Service Tax* will be levied for every redemption request.
- For Credit Card, Debit Card and MySavingsRewards members on PAYBACK Rewards Scheme:
- Catalogue based redemptions: A Redemption Handling Fee of ₹99 + Service Tax* will be levied on each redemption. To view the catalogue, please click here.
- Online and in-store redemptions: A Redemption Handling Fee of ₹25 + Service Tax* will be levied on each redemption on PAYBACK Partner Brands. For the complete list of PAYBACK Partner Brands please click here.
This Redemption Handling Fee plus Service Tax will be charged to your monthly Credit Card statement. For Debit Card and MySavingsRewards, the fee will be charged to your bank account.
All other Terms and Conditions governing your reward program remain unchanged. To view the complete Terms and Conditions,
For any clarification or more information regarding this matter, you can write to us through the "E-mail Us" option at www.icicibank.com or call our Customer Care. We will be happy to assist you.
* The current applicable Service Tax is 14% with effective from June 01, 2015 and is subject to change.