Mutual Fund Transaction Platform FAQs

What all functionalities do we provide?


This is a Robo Advisory powered mutual fund transaction platform which has the features mentioned below:

  1. Risk Profile: You are assessed on your capacity or nature to absorb risk through a questionnaire.
  2. Suggested Portfolio: Basis your risk profile we suggest you a portfolio which will assist you in achieving your investment targets.
  3. Rebalancing: Once you have created a mutual fund portfolio, the rebalancing engine tracks your portfolio 24X7 and generates suggestion whenever your portfolio goes off track.
  4. Invest More: You can make fresh investment basis our suggestion or as per selection.

What all investment options are available to a first time customer?


If you are a first time customer then we suggest a portfolio basis your Risk Profile, you can also make an investment as per your choice. Below are the four investment options:

  1. One Time: We suggest you a lump sum portfolio where you make a one-time investment in a basket of funds. You can also edit the suggested portfolio or invest in the funds of your choice by clicking on Skip Suggestions.
  2. Monthly: We suggest you an SIP portfolio where you invest small amount of money every month. You can also edit the suggested portfolio or invest in the funds of your choice by clicking on Skip Suggestions.
  3. Tax Saving: You input the amount which you want to invest in tax saving mutual funds and we distribute it amongst our suggested tax savings fund, you invest the same at a click of the button.
  1. Do-It-Yourself (DIY): This section has Search Funds, New Fund Offer (NFO) and Suggested Funds sections.
  2. Search Funds: You can search any fund you want to invest in.
  3. NFO: You can invest in New Fund Offers.
  4. Suggested Funds: Our list of suggested funds which you invest with a single click.

How is a Mutual Fund portfolio suggested?


Following are the steps of Portfolio creation:

  1. Risk Profiling: On the basis of answers of 5 questions, you will be assigned a Risk Profile.
  2. Asset Allocation: On the basis of selected Risk Profile, asset allocation is computed.
  3. Suggested Portfolio: Once the asset allocation is done, category-wise allocation is computed and 1-2 schemes per each category is suggested.

How Rebalancing works for Mutual Fund Investments?


Once you have created a Mutual Fund portfolio, the Rebalancing Engine will review your portfolio on a daily basis and give recommendation basis changes in the below parameters:

  1. Change in your Risk profile
  2. Sharp movements in market
  3. Change in fund dynamics
  4. Transaction executed in the portfolio

Where do I see Rebalancing Suggestions for My Mutual Fund Investments?


If you already have a portfolio and have a rebalancing suggestion, then you will see a ‘Rebalancing Suggestion’ on the ‘My Mutual Fund Investments’ dashboard as a floating message. On clicking on this message, you will be taken to ‘Rebalancing Screen’ where you will be shown the following types of recommendations, if applicable:

  1. Buy
  2. Buy More
  3. Start SIP
  4. Stop SIP
  5. Sell

Rebalancing will be done on real-time basis as soon as user lands on this screen. Advice of Sell will come only after checking Tax-impact and exit loads. Algorithm will always try to match Buy amount with Sell amount (and Start SIP with Stop SIP) and realign the current portfolio to the suggested allocation without putting in extra amount. If there is no rebalancing suggestion in your portfolio, then the floating message of Rebalancing Suggestion will not be present in your ‘My Mutual Fund Investments’ dashboard.

How does Invest More work?


You can make fresh mutual fund investments using this feature. You can invest in four ways as given below:

  1. One Time: You input the lump sum amount which you wish to invest and we allocate it amongst suggested funds in a way that it rebalances your existing portfolio as well. You can edit this portfolio or also invest as per your wish by clicking on ‘Do It Yourself’ tab.
  2. Monthly: You input the amount which you wish to invest in SIPs and we allocate it amongst suggested funds in a way that it rebalances your existing portfolio as well. You can also edit the suggestions or also invest as per your wish by clicking on ‘Do It Yourself’ tab.
  3. Tax Saving: You input the amount which you want to invest in tax saving mutual funds and we distribute it amongst our suggested tax savings fund, you invest the same at a click of the button.
  4. Do-It-Yourself (DIY): This section has Search Funds, New Fund Offer (NFO) and Suggested Funds sections.
  1. Search Funds: You can search any fund you want to invest in
  2. NFO: You can invest in New Fund Offers
  3. Suggested Funds: Our list of suggested funds which you invest with a single click

Can I invest in Tax Saving Mutual Funds?


The Robo Advisory engine also provides suggestions for Tax Saving Mutual Funds. Below is the path to access the same:

  • For users without portfolio: Click on “Make my first investment” action button>Click on Tax Saving>Input the investment amount and invest in suggested mutual funds
  • For users with portfolio: Click on “Invest More” action button>Click on Tax Saving>Input the investment amount and invest in suggested mutual funds.

Are there any charges for using this service?


No, we do not charge anything for using these services. Normal mutual fund commissions charges are levied on users.

Is there a minimum investment to start investing?


There is no minimum investment limit to start investing. You can start with amounts as low as Rs 100 depending on the fund house and scheme you want to invest it. However to invest in a suggested portfolio, you will be shown a portfolio with some minimum investment value depending upon your Risk Profile.

  1. For systematic investments, the minimum investments value ranges from Rs 500 to Rs 1,000
  2. For one-time portfolio, this amount varies from Rs 1,000 to Rs 5,000.

What is the process to get started?


To get started, you need to register for invest@ease. For invest@ease registration, user should be KYC registered.

  • For KYC registration, the following steps are required:
  • Completely filled KYC application form
  • Documents required:
  • Self-attested copy of PAN card
  • Self-attested copy of Address proof: Latest Telephone Bill - Landline/Mobile /Latest Electricity Bill/Passport copy/Latest Bank Passbook/Bank Account Statement/Latest Demat Account statement/Driving Licence/Ration Card /Rent Agreement.
  • Documents required for invest@ease registration:
  • After filling the Invest@ease Registration Form (duly signed by all the account holders), submit the Form along with the below mentioned documents at any ICICI Bank branch
  • Documents required:
  • A self-attested copy of your PAN card
  • KYC acknowledgement slip or KYC Status Screen
  • All Account holders should compulsorily be Mutual Fund KYC compliant, else the request will be rejected.

What is KYC?


Know Your Customer (KYC) is a term commonly used for Customer Identification Process. Securities and Exchange Board of India (SEBI) has prescribed certain requirements relating to KYC norms for Financial Institutions and Financial Intermediaries including Mutual Funds to know their clients. This would be in the form of verification of identity and address, financial status, occupation and such other demographic information. With effect from January 1, 2012 all categories of investors irrespective of amount of investments in Mutual Funds are required to comply with KYC for doing any transactions in Mutual Funds. Thus any investor (all applicants in a folio) investing into mutual funds would be required to be KYC compliant by any KYC Rating Agency (CVL, NSE, NSDL, CAMS or KARVY) without which the transactions may be liable to be rejected by the respective mutual fund houses.

KYC norms are mandatory for all applicants/investors (including existing investors and joint holders) while investing with any SEBI registered Mutual Fund, irrespective of the amount of investment. This one-time verification is valid for transactions across all mutual funds.

Can I invest in funds other than the ones suggested?


Yes, we have the option of Do-It-Yourself investments where you can do advanced search.

 

What types of transactions can I do through this platform?


  1. Buy
  2. SIP
  3. FIP
  4. Sell
  5. Switch
  6. STP
  7. SWP
  8. Stop SIP
  9. Stop FIP
  10. Stop STP
  11. Stop SWP

What is a Flexible Investment Plan (FIP) and how does it work?


A Flexible Investment Plan (FIP) allows you to start an investment of a frequency of your choice i.e. Daily, Weekly, Monthly, Quarterly, Half-Yearly or Yearly; on a date of your choice and for a period of your choice. The investment will get registered as Purchase with the AMC.

What is a Systematic Transfer Plan (STP) and how does it work?


A Systematic Transfer Plan (STP) allows you to transfer a fixed amount/number of units into another scheme of the same fund house, as per STP dates defined by the AMC. The units transferred, will reflect in your portfolio in <3> days from the date of transfer.

 

What is Systematic Withdrawal Plan (SWP) and how does it work?


A Systematic Withdrawal Plan (SWP) allows you to withdraw a fixed amount/ number of units from an existing fund at certain fixed frequencies and dates defined by the AMC. The transaction will be completed within 2-4 days as per the scheme TAT and the redemption proceedings will be credited directly into your Registered Savings Bank Account.

 

How do I edit or stop my monthly SIP?


You can stop your ongoing SIP from Systematic Transactions screen or Fund Details screen of respective fund.

 

In how many days will I get confirmation of portfolio update?


  1. For liquid funds: It takes up to 2 days to show updated portfolio.
  2. For non-liquid funds: It takes up to 4 days to show updated portfolio.

How do I update my nominee details?


  1. For New Folio, nominee details entered on Nomination screen will get updated.
  2. Nominee details in existing folio cannot be changed by adding different Nominee while executing transaction. Existing nominee in folio only will reflect.

How can I redeem Mutual Funds through the platform?


  1. You can redeem a fund by choosing Sell on Fund details screen of respective fund.
  2. Enter all or Partial amount/ units of the selected scheme and execute the transactions present on the cart.
  3. The transaction will be completed within 2-4 days as per the scheme TAT and the redemption proceedings will be credited directly into your Registered Savings Bank Account.

Can I execute multiple transactions by authenticating once?


Yes, you can add multiple transactions in the Investment Cart.

 

If I do not wish to execute the transactions added in the Investment cart immediately, can I execute them later?


Yes, transactions added in the Investment Cart get saved and will be available the next time you login. You can execute these transactions anytime thereafter.

 

If I do not wish to execute all transactions added to the Investment Cart, can I delete them?


Yes, if you do not wish to execute all transactions added to the Investment cart, you can delete them all by clicking the Empty Cart button on the screen.

 

Can I delete any particular transaction from the Cart?


Yes, you can delete any particular transaction you do not wish to execute, by clicking the delete icon against the fund present on the Investment Cart.

 

Can I have multiple nominees for my funds?


Yes, you can enter up to 3 nominees for your funds.

 

What portfolio reports can I view /download on this platform?


Currently you can access the below portfolio reports:

  1. Transaction Report
  2. Order Status Report
  3. Capital Gain/Loss Report
  4. Dividend Report
  5. Performance Report
  6. Fund Category Wise Report
  7. AMC Wise Report
  8. Custom Report.

 

If I have multiple Savings Accounts linked to Internet Banking, but only one is registered for Invest@ease, can I debit any of my linked accounts for a transaction?


Yes, if you have multiple Savings Accounts linked to Internet Banking, you can select any account to debit funds towards your investments, inspite of having only one account registered for Invest@ease. However, investments will be linked only to the registered account and any redemption/dividend proceeds received will be credited back to the registered account only. The holding pattern of the investments will be as per the pattern selected at the time of registration and not as per the holding pattern of the Savings Account that was debited for a transaction.

Where can I view the Key Information Memorandum (KIM)/Scheme Additional Information (SAI) of a fund?


Links to the Key Information Memorandum (KIM) and Scheme Additional Information (SAI) are visible on the Order Confirmation page, before you authorise any transaction. These links will direct you to the AMFI website where these documents are available for all fund houses.

 

What is the commission that ICICI Bank earns when I purchase funds and where can I view this information?


ICICI Bank earns commission for the sale of funds and this information is displayed in the ‘Commissions’ link on the Order Confirmation page, before you authorise any transaction.

 

What is the cut-off time for transactions?


  1. For Liquid Funds the cut-off time for same-day NAV is 12:30 p.m.
  2. For Non-Liquid Funds the cut-off time for same-day NAV is 02:00 p.m.
  3. All instructions received on a transaction day (except on Saturdays, Sundays and holidays) before the cut-off time will be eligible for the same day's NAV.
  4. Transactions received after the cut-off time, will be reported to the Registrar and Transfer Agent (RTA) on the next working day and will in turn get the NAV as on the next working day.

How can I change my address, registered bank account or nominee details?


  1. For any changes to your Investment Account information like address, bank account etc., you need to visit the nearest ICICI Bank branch and provide a written request to get the changes done.
  2. For investment accounts in joint pattern, any change in nominee details for your Mutual Fund investments, can be done by contacting the respective AMCs directly or you can get in touch with your Relationship Manager.
  3. For investment accounts in single pattern, nominee details can be changed at the time of Investment, by entering the relevant details on the cart.

Can I transact on a holiday?


You can make a request even on a holiday. However, your request will be completed on the following working day and the NAV would be applicable as defined in the Mutual Fund's Offer Document.

 

Are the units allotted as per the NAV on the screen?


NAVs are declared by the Mutual Fund House by the end of the day. Hence the NAV displayed on the screen (the previous day's NAV) will have a lag of one day or more. The displayed NAVs are indicative and for the purpose of guidance only. When you transact through the platform, you get the same day's NAV depending upon the cut-off time applicable i.e. if the transaction is before the cut-off time, the same day's NAV is allotted (for all working days).

 

How will I receive the dividend payouts / redemption amounts?


You will receive it through a direct credit from the AMC into your Registered Savings Account.

 

When can I place order?


Once you get registered, you can place order at any time if sufficient funds are available in your account.