• Note down the names and contact details of witnesses, if any.
  • Contact our toll free number 1800 2666 and get your claim number / reference number or alternatively send SMS as “CLAIM” to 575758 and you will receive call from call center representative.
  • Note the numbers of the other vehicle involved in the accident, if any
  • Try to note the names and contact details of witnesses, if any
  • Contact our 24x7 call centre and get your claim number / reference number
  • Call centre executive will give you the details of documents required for processing your claim and details of our preferred garage where the vehicle can be repaired
  • File an FIR in the nearest police station in case property damage, bodily injury, theft and major damages
  • Our customer service manager will contact you within 24 hours of registering the claim
  • Submit the copy of documents to the dealer / CSM and get verified with the originals
  • Our CSM will get the estimate for the repairs of your vehicle and give spot approval after assessment
  • After completion of repair at our preferred garage we will make payment of our share of the loss directly to the garage
  • The insured to pay the excess mentioned in the policy and depreciation, salvage etc informed by the CSM
  • M.A.C.T / Legal Notice which would be sent to you by the Third Party
  • Stamp required in case of a company- registered vehicle
  • Original documents to be produced for verification

Documents Required

Claim form filled-in and signed
A copy of your Vehicles R.C. Book
A copy of the Driving License of the person driving at the time of accident

Additional documents required For Theft Claims

  • R.T.O. Paper duly signed from the local R.T.O. Office
  • N.O.C. from Finance Company in case the car is hypothecated
  • Letter of Indemnity & Subrogation from a Notary located near a Local Court

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