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Forex Prepaid Cards Benefits


Ease of Usage

Load your Forex Prepaid Card and use it for making purchases at various merchant outlets and for making payments towards online transactions.

How to make payment at Merchant Outlets

How to do online/ e-commerce transactions

How to do ATM Cash withdrawals

Don't have a Forex Prepaid card ? Click here to apply

Superior security through 3D Secure and CHIP & PIN technology

Secure your online payments with the new 3D Secure authentication enabled on ICICI Bank Forex Prepaid Card. 3D Secure provides you additional security through a simple checkout process that confirms your identity when you make payments.

Buy/Reload/Refund Online* through Internet Banking or iMobile app

Buy your Forex Prepaid Card from the comfort of your home and get it delivered to your doorstep.

Moreover reloading or refunding is just a click away no matter where you are. To know the process, click here.

24*7 online service through ‘Self Care Portal’ login

No need to visit a branch or call Customer Care. Now sit back and manage all your Forex Prepaid Card services at one-stop through ‘Self Care Portal’. Self-Care Portal helps you to monitor spends, block/ unblock of card, reset ATM PIN, Wallet to Wallet transfer and much more.

Click here to login to the portal

Exciting offers and discounts at your favourite destination

Visa Offers:

Amazing discount on dining, shopping, stay and much more while traveling overseas with your ICICI Bank Forex Prepaid Card.

Free Replacement Card in the kit

Your ICICI Bank Forex Prepaid Card (except Multicurrency variant) kit comes with a free Replacement Card along with the Primary Card. If you happen to lose/ damage the Primary Card, you can easily activate the Replacement Card.

Simply call up ICICI Bank Customer Care or the 24X7 International toll-free numbers to activate and transfer the balance on the Secondary Card. The ATM/ POS PIN is already available in the Forex Prepaid Card Kit. In case you have forgotten or misplaced your PIN, it can be generated through Self-Care portal or by calling Customer Care.

Wallet to Wallet Transfer on Multicurrency Forex Prepaid Card

Unsure of the amount to be loaded in each currency wallet while travelling to different countries? No need to worry anymore. Now transfer funds easily and instantly from one currency wallet to another by logging into Self Care Portal.

Duty Free shopping at Indian airports

While returning from an international trip, use the balance currency on your Forex Prepaid Card at Duty Free stores to grab those last-minute souvenirs for your loved ones. This facility is enabled across all Indian airports.

Free Comprehensive Travel Insurance

The ICICI Lombard Comprehensive Travel Insurance policy is designed exclusively for ICICI Bank Forex Prepaid Card customers, travelling overseas to provide them 360 degree protection during their international journeys.

Personal Air Accident Cover - Death only. ₹10,00,000 1800-209-8888
Missing of Connecting International Flight During Transit USD 300
Loss of Travel Documents (Passport, Visa, Tickets) USD 500
Plane Hijacking Up to USD 3,000
Delay in Receipt of Checked Baggage USD 300
Lost Card Liability Insurance Cover ₹2,00,000 ICICI Bank Customer Care
Counterfeit Card Liability Insurance Cover ₹2,00,000

Emergency Travel Assistance

Get free emergency cash delivery services, and other concierge services during your international travels. Please note that some of these services might be chargeable.

Assistance services Get in touch with
Emergency cash delivery – up to USD 2000 ICICI Bank Customer Care Number
Lost passport/lost luggage assistance +91 22 67872061
Emergency medical assistance
Embassy referrals
Emergency message transmission
Medical service provider referrals +91 22 67872062
Mortal remains management and repatriation +91 22 67872063
Pre-Trip Information Services +91 22 67872064

For more information about the services offered, please contact Europe Assistance hotline number - +91 22 67872061

GCAS Customer Assistance

24 hour GCAS service is a paid service provided by VISA for ICICI Bank VISA Multicurrency Forex Prepaid Card holders. The customers can avail this service in case of an emergency, lost/ stolen Card or to acquire miscellaneous information overseas, at applicable charges.

Services available:

  • Miscellaneous Customer Service Inquiries - USD 5
  • Lost/ Stolen Card Reporting - USD 35
  • Emergency Cash Assistance - USD 175

These services are available at the following Toll Free numbers:

Austria: 0800-293-084 Canada: 1-866-639-1911 France: 0800-904-349
Germany: 0800-182-2891 Hong Kong: 800-900-782 Japan: 00531-440-022
Singapore: 800-4481-250 United Kingdom: 0800-169-5189 United States (except Hawaii): 1-866-765-9644
Any other part of the world: 61-2-92513704