Online Account Management facility

No need to visit a branch or call Customer Care. It’s time to relax and manage all your Travel Card functions yourself at comfort of your home.

ICICI Bank Travel Cards is providing digital interfaces that are simple to use where end users would be able to view, handle minor issues and information requests that would otherwise go to the service desk.

Now log on to ‘Self Care Portal’ or ‘Internet Banking’ or ‘iMobile app’ and start managing Travel Card with just a click.

Self Care Portal

Self Care Portal

Self Care Portal

'Self Care Portal' is an exclusive real-time account management portal designed for ICICI Bank Travel Card customers. This facility provides 24*7 access to monitor spends, block/ unblock card, reset ATM PIN, instant wallet to wallet fund transfer and much more.

Travel Card functions available through Self Care Portal

  • Change/ Regenerate your ATM/POS PIN: My Account -> My Setup --> Repin
  • Change/ Regenerate your online Login/ Transaction passwords: My Profile --> My Setup --> Change Password
  • View/download your transaction history: My Accounts --> Statement --> View
  • Temporarily block/ unblock Travel Card: My Account --> Support Functions --> Change Card Status
  • Instant Wallet to Wallet transfer: My Profile --> Fund transfer --> Wallet to Wallet transfer

Manage Travel Card through iMobile/ Internet Banking

Manage Travel Card through iMobile/ Internet Banking

You can now link yours and your close relatives’ Travel Cards to your Savings Account to view, manage and update basic Travel Card details on the go through Internet Banking and iMobile app*.

Travel Card functions available through Internet Banking and iMobile:

  • Update e-mail ID & mobile number (domestic & international)
  • View Travel Card balance and last 10 transactions
  • Block or unblock Travel Card

*Currently available only on Android

 


Manage Travel Card through iMobile/ Internet Banking

Steps to update international mobile number through iMobile/ Internet Banking

Internet BankingiMobile app
  • Click on 'Forex and Travel Cards' tab under My Accounts.
  • Select desired Travel Card and click on the 'Update Profile Info' button.
  • Select 'Update International Mobile Number' option from ‘Select Activity’ drop-down.
  • Enter your International mobile number in the 'New Mobile Number' text-box in the format: 00<country code><mobile number>
  • Select check-box 'Send all SMS alerts/ OTPs to this mobile number'
  • Submit request
  • Click on 'Forex and Travel Cards' tab under ‘Cards, Loans & Forex’.
  • Select desired Travel Card and click on the 'Manage Travel Card' button.
  • Select 'Update Profile Information' option
  • Select 'Update International Mobile Number' option from 'Select Activity' drop-down
  • Enter your number in the 'International Mobile Number' text-box in the format: 00<country code><mobile number>
  • Select desired mobile number to 'send all SMS alerts/ OTPs'
  • Save the request

How to do 1st time login/link your Travel Card?

Self Care PortalInternet BankingiMobile app
  • Enter your Travel Card number
  • Enter your 4-digit ATM PIN
  • Define your User ID, Login Password and Transaction Password
  • Set your security questions and their respective answers
  • Submit to create User ID
  • Login to Internet Banking
  • Click on ‘My Accounts’ & select ‘Forex and Travel Cards’
  • Click on ‘Link Travel Card’ & Select ‘Self’/ ‘Close Relative’
  • Enter Travel Card number & passport number of cardholder
  • Enter mobile number & email ID to send updates
  • For close relatives, upload a relationship proof, as applicable (in PDF format)
  • Submit request and note the reference number for future reference
  • Login to iMobile app
  • Click on ‘Cards, Loans & Forex’ & select ‘Forex and Travel Cards’
  • Click on ‘Link Now’ & Select ‘Self’/ ‘Close Relative’
  • Enter Travel Card number & passport number of cardholder
  • Enter mobile number & email ID to send updates
  • For close relatives, upload a relationship proof, as applicable (in PDF format)
  • Submit request and note the reference number for future reference