Online Account Management facility

No need to visit a branch or call Customer Care. It’s time to relax and manage all your Forex Prepaid Card functions yourself at comfort of your home.

ICICI Bank Forex Prepaid Cards is providing digital interfaces that are simple to use where end users would be able to view, handle minor issues and information requests that would otherwise go to the service desk.

Now log on to ‘Self Care Portal’ or ‘Internet Banking’ or ‘iMobile app’ and start managing Forex Prepaid Card with just a click.

Self Care Portal

Self Care Portal

Self Care Portal

'Self Care Portal' is an exclusive real-time account management portal designed for ICICI Bank Forex Prepaid Card customers. This facility provides 24*7 access to monitor spends, block/ unblock card, reset ATM PIN, instant wallet to wallet fund transfer and much more.


Forex Prepaid Card functions available through Self Care Portal

  • Change/ Regenerate your ATM/POS PIN: My Profile -> My Setup --> Repin
  • E-Com Activation -> My Profile --> My Setup -->e-com Activation
  • Change/ Regenerate your online Login/ Transaction passwords: My Profile --> My Setup --> Change Password
  • View/download your transaction history: My Accounts --> Statement --> View
  • Temporarily block/ unblock Travel Card: My Account --> Support Functions --> Change Card Status
  • Instant Wallet to Wallet transfer: My Profile --> Fund transfer --> Wallet to Wallet transfer

How to register Forex Prepaid Card to Self Care Portal?

  • Enter your Forex Prepaid Card number à Enter your 4-digit ATM PIN
  • Define your User ID, Login Password and Transaction Password
  • Set your security questions and their respective answers and Submit to create User ID

 

Manage Forex Prepaid Card through iMobile/ Internet Banking

Manage Forex Prepaid Card through iMobile/ Internet Banking

You can now link yours and your close relatives’ Forex Prepaid Cards to your Savings Account to view, manage and update basic Forex Prepaid Card details on the go through Internet Banking and iMobile app*.

Forex Prepaid Card functions available through Internet Banking and iMobile:

  • View Forex Prepaid Card balance and last 10 transactions
  • Instant reload of Forex Prepaid Card
  • Update e-mail ID & mobile number (domestic & international)
  • Block or unblock Forex Prepaid Card
  • Online refund of Forex Prepaid Card
  • PIN generation of Forex Prepaid Card

Manage Forex Prepaid Card through iMobile/ Internet Banking

How to link your Forex Prepaid Card?

Internet BankingiMobile app
  • Login to Internet Banking
  • Click on ‘My Accounts’ & select ‘Forex and Travel Cards’
  • Click on ‘Link Travel Card’ & Select ‘Self’/ ‘Close Relative’
  • For close relatives (Parents, Spouse or Kids), upload a relationship proof (Passport/Marriage certificate PDF), as applicable.
  • Enter Travel Card number & passport number of cardholder
  • Enter mobile number & email ID registered as per Savings Account to send updates
  • Submit request and note the reference number for future reference
  • Login to iMobile app
  • Click on ‘Cards, Loans & Forex’ & select ‘Forex and Travel Cards’
  • Click on ‘Link Now’ & Select ‘Self’/ ‘Close Relative’
  • For close relatives (Parents, Spouse or Kids), upload a relationship proof (Passport/Marriage certificate PDF), as applicable.
  • Enter Travel Card number & passport number of cardholder
  • Enter mobile number & email ID registered as per Savings Account to send updates
  • Submit request and note the reference number for future reference

LINK NOW