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WhatsApp Banking

Add the number +91 8640086400 to your contacts and Say ‘Hi’ on +91 8640086400 from your registered mobile number to start conversation by getting a secure and interactive menu on your mobile screen through WhatsApp messaging platform.


By starting a conversation on the above number, it would mean that you are agreeing to the Terms & Conditions of WhatsApp Banking.

Why you should use WhatsApp Banking

  • ‘Available’ – 24/7 x 365 (even on holidays)!
  • Non-ICICI Bank customers can also use services like Offers, *ICICI Bank ATM’s & branches near me
  • Customers holding ICICI Bank Credit Card, but no other relationship can avail services of Credit Card limit and Block /Unblock Card
  • Secure way of banking (end to end encryption)!
  • Available in Hindi language on 9324953010


Banking Services We Offer

Currently ICICI Bank is offering the below services through WhatsApp messaging. We will continue to add more and more services for your convenience.

Frequently Asked Questions for WhatsApp Banking

You can add the number to your contacts and start a conversation by saying “Hi”. You will be automatically subscribed for these services. However, by starting a conversation on this number, it would mean that you are agreeing to the Terms & Conditions of WhatsApp Banking.

Yes, banking on WhatsApp is safe. All messages are secured with end to end encryption. Your account information is not shared with anyone. You do not need to enter any confidential information such as PIN or password on WhatsApp.

There are no service charges for using this service. However, charges will be applicable as per your data plan with the telecom service provider.

Other Services :

Track delivery status of your Debit Card, Credit Card, Cheque Book and Passbook

Type any of the below keywords to track your deliverables

  • track
  • deliverable
  • track deliverables
  • estimated time
  • ETA
  • time of arrival
  • date of arrival
  • date of delivery
  • delivery date

Check nearby ICICI Bank ATM around you

Type any of the below keywords to get nearby ATMs

  • ATM
  • ATM nearby
  • ATM around me
  • ICICI Bank ATM
  • show ATM

Check nearby ICICI Bank branches around you

Type any of the below keywords to get ICICI Bank branches around you

  • branch
  • branches
  • bank branch
  • ICICI branch
  • branch near me
  • branches around

Banking services:

Check the balance in your account/accounts

Type any of the below keywords for balance enquiry -

  • bal
  • ac bal
  • acc bal
  • balance
  • account balance
  • my balance
  • check balance
  • my bal
  • check bal

Check last 3 transactions in your account/accounts

Type any of the below keywords for last 3 transactions enquiry

  • stmt
  • txn
  • history
  • transaction
  • mini statement
  • transaction history
  • check statement

Check the outstanding balance on your Credit Card

Get the available credit limit on your Credit Card

Type any of the below keywords for checking Credit Card limit

  • limit
  • credit card limit
  • cc limit
  • credit balance
  • credit card balance
  • cc balance

Block and unblock your Credit/Debit Cards anytime, anywhere

Type “Block“ to block your cards

Type “Unblock” to unblock your cards

Type any of the below keywords to block and unblock cards

  • block
  • unblock
  • block unblock
  • block my card
  • unblock my card
  • lost my card
  • card was stolen
  • found my card
  • hotlist
  • dehotlist

Get details for your pre-approved loan offered

Type any of the below keywords to get instant loans details

  • loan
  • home loan
  • personal loan
  • educational loan
  • car loan
  • bike loan
  • auto loan
  • instant loans

Check nearby travel, dining, shopping and more offers around you.

Type any of the below keywords to get the offers


  • offer
  • offers
  • offers near me
  • travel offers
  • dining offers
  • shopping offers
  • deal
  • discounts
  • promotion
  • Terms & Conditions

    *Offers, *ATMs/*Branches near me are currently available only in India.