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Track Deliverables feature lets you know the status of deliverables dispatched to you by ICICI Bank like cheque book, Credit/ Debit card, bank statements etc. The deliverable status can be tracked by logging into Internet Banking or iMobile (Services > Check Status > Track Deliverables).


iMobile app is available on


Track Deliverables features


  • You can search on the basis of account number
  • You can track the status of the deliverables dispatched in the past 90 days

Stages in dispatch

Listed below are the various stages in the dispatch of a deliverable:


  • Dispatched: Your deliverable has been handed over to courier by ICICI Bank for dispatch
  • In-Transit, Awaiting delivery information: Your deliverable has been dispatched by ICICI Bank through courier and is in transit. Awaiting detailed information from dispatch agency
  • Attempted, Awaiting delivery information: First delivery attempt made by courier agency was unsuccessful. Courier will attempt the delivery again
  • Shipment delivered: Your shipment has been delivered
  • Undelivered, Returned to Bank: Delivery attempts made by the courier agency were unsuccessful. Your deliverable has been returned to ICICI Bank. You can contact Customer Care or the nearest ICICI Bank branch.

Note: There may be a lag in updating the delivery information from couriers. Most recent information available will be displayed to you.