iTrack

Track Deliverables feature lets you know the status of deliverables dispatched to you by ICICI Bank like cheque book, Credit/ Debit card, bank statements etc. The deliverable status can be tracked by logging into Internet Banking or iMobile (Services > Check Status > Track Deliverables).

iMobile app is available on

Track Deliverables features

• You can search on the basis of account number
• You can track the status of the deliverables dispatched in the past 90 days

Stages in dispatch

Listed below are the various stages in the dispatch of a deliverable:

• Dispatched: Your deliverable has been handed over to courier by ICICI Bank for dispatch
• In-Transit, Awaiting delivery information: Your deliverable has been dispatched by ICICI Bank through courier and is in transit. Awaiting detailed information from dispatch agency
• Attempted, Awaiting delivery information: First delivery attempt made by courier agency was unsuccessful. Courier will attempt the delivery again
• Shipment delivered: Your shipment has been delivered
• Undelivered, Returned to Bank: Delivery attempts made by the courier agency were unsuccessful. Your deliverable has been returned to ICICI Bank. You can contact Customer Care or the nearest ICICI Bank branch.

Note: There may be a lag in updating the delivery information from couriers. Most recent information available will be displayed to you.