Manage your loan account online

Existing customers can manage their loan account online. Login to the website to access the following

  • Loan Summary
  • Provisional Income Tax Certificate
  • Final Income Tax Certificate

Loan disbursement through iLoans Mobile App


  • Disbursement request using mobile app
  • Paperless transaction
  • Reduction in Turnaround Time (TAT)
  • End-to-end tracking and status update

iLoans Mobile Application

Now you can access your loan details through ICICI Bank iLoans mobile application. The application is available for Android & iOS version. To download the app, SMS iLoans to 5676766.


Please click here to know more.

Conversion options for interest rate reduction

You can reduce the existing rate of interest of your Mortgage loan, by availing our conversion option. By exercising this conversion option, you can either convert your existing margin to the applicable prevailing margin or you can switch from floating rate to fixed rate or vice versa.


You can take the benefit of the conversion facility, by paying a conversion fee of 0.5%*plus applicable service tax on your outstanding loan amount. Under the conversion facility, you also have an option of either reducing your monthly installment (EMI)** and/or the loan tenure**.


To know more about the conversion facility and the applicable rate or scheme options, you can call our customer care.


You can also visit our loan servicing branch to avail the conversion facility with the following documents:

  1. Conversion Request Letter, click here to download the document.

  3. Cheque/Cash for payment of conversion fees.

  5. Identity proof of applicant and co-applicant (if applicable).

Further please note signature of applicant and co-applicant (wherever applicable) is required on all pages of conversion document.


* In respect of under construction case, for partially disbursed loan amount the conversion fees shall be calculated on outstanding loan amount (original loan amount less loan amount repaid)


** Terms & conditions apply

1. Important Notice

The service charges for the below mentioned services are revised and the same will be effective from April 1, 2016.


Description of ChargesAmount
Cheque /ECS/AD Bounce Charges ₹ 500
Charges for each Amortisation Schedule Nil
Charges for Statement of Account Nil
Charges for Prepayment Statement Nil
Charges for Duplicate No Objection Certificate / No Due Certificate ₹ 100/-
Charges for Revalidation of No Objection Certificate ₹ 100/-


Note : Service Tax and other Govt. taxes, levies, etc. applicable as per the prevailing rate will be charged over and above these charges.

2. Important Notice

As part of the "Go Green" initiative - an endeavour to reduce use of paper and make our contribution to this noble cause, the below mentioned documents related to your Loans will be sent on your e-mail ID registered with us, with effect from January 01, 2016.


We wish to inform you that if your e-mail ID is not available, communication will be sent through physical letters.

  • No Due Certificate
  • Refund Letter
  • Subsequent Disbursement Welcome Letter
  • Reschedulement Letter
  • Pending Dues Letter
  • Provisional IT and Final IT Certificate


If your e-mail ID is not registered with us, we request you to visit your nearest loan servicing branch or call our Customer Care and update your e-mail ID.