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Its more than just a ride, it's your journey!
- Note the numbers of the other vehicle involved in the accident, if any
- Try to note the names and contact details of witnesses, if any
- Contact our 24x7 call centre and get your claim number / reference number
- Call centre executive will give you the details of documents required for processing your claim and details of our preferred garage where the vehicle can be repaired
- File an FIR in the nearest police station in case property damage, bodily injury, theft and major damages
- Our customer service manager will contact you within 24 hours of registering the claim
- Submit the copy of documents to the dealer / CSM and get verified with the originals
- Our CSM will get the estimate for the repairs of your vehicle and give spot approval after assessment
- After completion of repair at our preferred garage we will make payment of our share of the loss directly to the garage
- The insured to pay the excess mentioned in the policy and depreciation, salvage etc informed by the CSM
- M.A.C.T / Legal Notice which would be sent to you by the Third Party
- Stamp required in case of a company- registered vehicle
- Original documents to be produced for verification
DOCUMENTS REQUIRED
Claim form filled-in and signed
A copy of your Vehicles R.C. Book
A copy of the Driving License of the person driving at the time of accident
Additional documents required For Theft Claims
- R.T.O. Paper duly signed from the local R.T.O. Office
- N.O.C. from Finance Company in case the car is hypothecated
- Letter of Indemnity & Subrogation from a Notary located near a Local Court
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