GET A CALL BACK

Want us to help you with anything?
Request a Call back

This field is required Only alphabetes are allowed
This field is required Only alphabetes are allowed
Please enter valid number
Please enter valid email
Please select product type
Please enter valid pincode

Thank you for your request.

Your reference number is CRM

Our executive will contact you shortly

Forex Prepaid Cards Benefits

 

Ease of Usage

Load your Forex Prepaid Card and use it for purchases at various merchant outlets as well as for online payments.
 

How to make payments at Merchant Outlets
 

How to carry out online/e-commerce transactions
 

How to conduct ATM cash withdrawals
 

Don't have a Forex Prepaid Card? Click here to apply


Superior security through 3D Secure and CHIP & PIN technology

Secure your online payments with 3D Secure authentication enabled on your ICICI Bank Forex Prepaid Card. 3D Secure offers you additional security through a simple payment gateway checkout process that confirms your identity when you carry out transactions.

Buy/Reload/Refund online through Internet Banking or iMobile app

If you already have a Savings Account with us, click here to apply for a Forex Prepaid Card

If you don’t have an ICICI Bank Savings Account, click here to apply

Reloading or refunding is just a click away no matter where you are. To know more click here.


Online Card management through iMobile app, Internet Banking or Self Care Portal

Manage your Forex Prepaid Card, monitor transactions, Block/Unblock Card, reset ATM PIN, carry out Wallet to Wallet transfers and much more. Now sit back and manage all your Card services without the need to visit a Branch or call Customer Care. Use iMobile app, Internet Banking or the Self Care Portal.

Click here to log in to iMobile/Internet Banking

Click here to log in to the Self Care Portal.


Exciting offers and discounts at your favourite destinations

Visa Offers:
 

Our partner VISA has offers and discounts from leading brands on stay, travel, dining and shopping all over the world.

Free Replacement Card with your kit

Your ICICI Bank Forex Prepaid Card (except the Multicurrency variant) kit comes with a free Replacement Card along with the Primary Card. If you lose/damage the Primary Card, you can easily activate the Replacement Card through the iMobile app, Internet Banking, by calling ICICI Bank Customer Care on 1800 1080 or on the 24x7 international toll-free numbers. Just transfer the balance to the Secondary/Replacement Card and continue with transactions.

Wallet to Wallet transfers with the Multicurrency Forex Prepaid Card

Unsure of the amount to be loaded in each currency wallet while travelling to different countries? Now transfer funds easily and instantly from one currency wallet to another by logging in to the iMobile app, Internet Banking or the Self Care Portal.

Duty free delights at Indian airports

While returning from an international trip, use the balance currency on your Forex Prepaid Card at duty free stores to grab those last-minute souvenirs. This facility is enabled across all Indian airports.

Free Comprehensive Travel Insurance

The ICICI Lombard Comprehensive Travel Insurance policy is designed exclusively for ICICI Bank Forex Prepaid Card customers travelling overseas and provides 360 degree protection during international journeys.
 

Personal Air Accident Cover - Death only. ₹10,00,000 1800-209-8888
Missing of Connecting International Flight During Transit USD 300
Loss of Travel Documents (Passport, Visa, Tickets) USD 500
Plane Hijacking Up to USD 3,000
Delay in Receipt of Checked Baggage USD 300
Lost Card Liability Insurance Cover ₹5,00,000 ICICI Bank Customer Care
Counterfeit Card Liability Insurance Cover ₹5,00,000

Emergency Travel Assistance

Get free emergency cash delivery services and concierge services during your international travels. Please note that some of these services might be chargeable.
 

Assistance services Get in touch with
Emergency cash delivery – up to USD 2000 ICICI Bank Customer Care Number
Lost passport/lost luggage assistance +91 22 67872061
Emergency medical assistance
Embassy referrals
Emergency message transmission
Medical service provider referrals +91 22 67872062
Mortal remains management and repatriation +91 22 67872063
Pre-Trip Information Services +91 22 67872064


For more information about the services offered, please contact Europe Assistance hotline number - +91 22 67872061

GCAS Customer Assistance

24 hour GCAS service is a paid service provided by VISA for ICICI Bank VISA Multicurrency Forex Prepaid Card holders. The customers can avail this service in case of an emergency, lost/ stolen Card or to acquire miscellaneous information overseas, at applicable charges.

Services available:
 

  • Miscellaneous Customer Service Inquiries - USD 5
  • Lost/ Stolen Card Reporting - USD 35
  • Emergency Cash Assistance - USD 175


These services are available at the following Toll Free numbers:
 

Austria: 0800-293-084 Canada: 1-866-639-1911 France: 0800-904-349
Germany: 0800-182-2891 Hong Kong: 800-900-782 Japan: 00531-440-022
Singapore: 800-4481-250 United Kingdom: 0800-169-5189 United States (except Hawaii): 1-866-765-9644
Any other part of the world: 61-2-92513704

FAQs

How to apply for an ICICI Bank Forex Prepaid Card?

  • iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > Apply Now > Fill in your Passport Number and Expiry Date (other details will be auto-filled)> Click on Apply

  • Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > Apply Now > Fill in your Passport Number and Expiry Date (other details will be auto-filled)> Click on Apply

How to generate your Internet Banking User ID?

  • To generate your User ID, follow these steps:

  1. Click on ‘Get User ID’ on the Login Page

  2. Select the ‘Travel Card’ radio button

  3. Enter the Forex Prepaid Card Number and your mobile number

  4. The User ID will be sent via SMS to the registered mobile number

  • Alternatively, call 1800 1080 from your registered mobile number or write to customer.care@icicibank.com from your registered e-mail ID with the details of your Card to generate the User ID.

How to reload the ICICI Bank Forex Prepaid Card?

  • iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > Reload > Enter the country of visit, currency & currency units > Click on Reload

  • Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > Reload > Enter the country of visit, currency & currency units > Click on Reload

How do I activate my Secondary/Replacement Card?

To activate the Secondary Card, call Customer Care on 1800 1080 and initiate a request for balance transfer. The ATM PIN and Net Banking PIN for your Secondary Card can also be generated through Customer Care:

  • iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > More options > Activate Secondary Kit > Enter Secondary Card Number & select Reason > Activate Secondary Card

  • Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > More options > Activate Secondary Kit > Enter Secondary Card Number & select Reason > Activate Secondary Card

How to link the Forex Prepaid Card with your Savings Account?

  • iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > More options > Link a Card > Enter the Account Number to be linked (if not auto-filled) > Select Self/Close Relative > Enter Forex Prepaid Card Number > Enter Passport Number of the Cardholder > Enter Mobile Number & E-mail ID (if not auto-filled) > Submit

  • Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > More options > Link a Card > Enter Account Number to be linked (if not auto-filled) > Select Self/Close Relative > Enter Forex Prepaid Card Number > Enter Passport Number of the Cardholder > Enter Mobile Number & E-mail ID (if not auto-filled) > Submit

How to transfer balance to another currency (Wallet to Wallet transfer)?

  • iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > More options > Currency Transfer > Enter the units of ‘From Currency’ & ‘To Currency’ > Confirm the details

  • Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > More options > Currency Transfer > Enter the units of ‘From Currency’ & ‘To Currency’ > Confirm the details

How to Block/Unblock your Forex Prepaid Card?

  • iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > More options > Block/Unblock > Select Temporary Block/Unblock > Submit

  • Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > More options > Block/Unblock > Select Temporary Block/Unblock > Submit

How to update contact information?

  • iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > More options > Update Contact Information > Select Update International Mobile Number/Update E-mail ID/Update Indian Mobile Number > Enter Mobile Number > Send SMS alerts/OTPs to Indian Mobile Number/International Mobile Number > Save

  • Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > More options > Update Contact Information > Select Update International Mobile Number/Update E-mail ID/Update Indian Mobile Number > Enter Mobile Number > Send SMS alerts/OTPs to Indian Mobile Number/International Mobile Number > Save

How to activate the new kit?

  • iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > More options > Activate New Kit > Enter Primary Card Number > Enter Reference Number > Click on Validate

  • Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > More options > Activate New Kit > Enter Primary Card Number > Enter Reference Number > Click on Validate

How to avail 5% cashback on the ICICI Bank Sapphiro Forex Prepaid Card?

  • Book flights or hotels through any international website using the ICICI Bank Sapphiro Forex Prepaid Card

  • A maximum of ₹ 3,000 cashback will be credited per month

  • Cashback will be credited in the equivalent currency used for the transaction

  • One month is defined as per Indian Standard Time (IST) from 00.00.00 hours of the first day to 23:59:59 hours of the last day of the month.

How to avail complimentary international lounge visits?

  • Open the DreamFolks app

  • Type your mobile number and click on ‘Send OTP’

  • Enter the OTP and click on ‘Verify OTP’

  • Enter the Membership ID and PIN shared with your kit and click on ‘Submit’

  • Type the relevant information and click on ‘Next’

  • Click on ‘Browse’ for the required service

  • Enter the airport name to view the list of outlets

  • Select the outlet to view its details

  • Click on ‘Member Access’ to proceed

  • Select the Card you want to use or click on ‘Details’ to see the benefits

  • Click on ‘Use this Card’ to proceed

  • Show this QR Code to access the outlet

  • The complimentary lounge access will be valid for a maximum of 1 year.

How to redeem the Uber Gift Voucher?

Click here to redeem the Uber e-Gift Card:

  • Click on Checkout, enter your registered e-mail ID & mobile number

  • Enter the Voucher Code shared with your kit in the ‘Enter ICICI Bank Voucher Code’ box and click on Apply

  • Place the order to receive the Gift Code on your registered e-mail ID & mobile number

  • The Gift Code is valid for 12 months from the date of Card activation

  • Next, go to the payment section on the Uber app

  • Tap ‘Add Payment Method’ and select ‘Gift Card’

  • Enter the Gift Code

  • Uber credits will be added to your account.

How to avail an International Student Identity Card (ISIC) Voucher on your VISA Student Forex Prepaid Card?

To redeem the Voucher:

  • Visit https://order.isic.co.in/ordering/?partnerId=1121 and click on ‘Order Card’

  • A form will appear where the student/eligible customer will have to enter the required details. The e-mail address entered should be valid as the Serial Number will be received on this e-mail ID. Once entered, the e-mail ID cannot be modified

  • After updating the details and uploading the photograph, click on ‘Next’

  • A mock-up Card will appear on the screen. The student/eligible customer must recheck all the details on the mock-up Card and edit if required

  • On the payment page, enter the first 6 digits of the ICICI Bank VISA Student Forex Prepaid Card in the ‘Discount Voucher’ section and the discount will be applied. Next, click on ‘Place Order’

  • Once the order is placed, the student/eligible customer will receive an e-mail with a link on their registered e-mail ID to upload the documents. Alternatively, the documents can be e-mailed to info@isic.co.in

  • Once the documents are uploaded, the application for ISIC is complete. Post approval, the Card (digital ISIC) will be issued. The Serial Number will be e-mailed to the student/eligible customer.

How to redeem the BookMyShow Voucher on your ICICI Bank Coral Forex Prepaid Card?

  • The Gift Voucher can be redeemed only on the BookMyShow website/mobile app and not directly at the Cinema Box Office

  • Eligible customers will receive the Voucher Number on their registered mobile number within <14> days of Card activation

  • While paying, click on ‘More Payment Options’ and enter the Voucher Number in the ‘Gift Voucher’ section

  • Multiple Gift Vouchers can be used in a single transaction

  • The Gift Voucher can be combined with other payment modes and existing offers on BookMyShow

  • Gift Vouchers are valid for 3 months

  • For any assistance, call BookMyShow Customer Support on +91(022)-61445050 or write to helpdesk@bookmyshow.com.