Forex Prepaid Cards Benefits
Ease of Usage
Load your Forex Prepaid Card and use it for purchases at various merchant outlets as well as for online payments.
How to make payments at Merchant Outlets
How to carry out online/e-commerce transactions
How to conduct ATM cash withdrawals
Don't have a Forex Prepaid Card? Click here to apply
Superior security through 3D Secure and CHIP & PIN technology
Buy/Reload/Refund online through Internet Banking or iMobile app
If you already have a Savings Account with us, click here to apply for a Forex Prepaid Card
If you don’t have an ICICI Bank Savings Account, click here to apply
Reloading or refunding is just a click away no matter where you are. To know more click here.
Online Card management through iMobile app, Internet Banking or Self Care Portal
Manage your Forex Prepaid Card, monitor transactions, Block/Unblock Card, reset ATM PIN, carry out Wallet to Wallet transfers and much more. Now sit back and manage all your Card services without the need to visit a Branch or call Customer Care. Use iMobile app, Internet Banking or the Self Care Portal.
Click here to log in to iMobile/Internet Banking
Click here to log in to the Self Care Portal.
Exciting offers and discounts at your favourite destinations
Free Replacement Card with your kit
Your ICICI Bank Forex Prepaid Card (except the Multicurrency variant) kit comes with a free Replacement Card along with the Primary Card. If you lose/damage the Primary Card, you can easily activate the Replacement Card through the iMobile app, Internet Banking, by calling ICICI Bank Customer Care on 1800 1080 or on the 24x7 international toll-free numbers. Just transfer the balance to the Secondary/Replacement Card and continue with transactions.
Wallet to Wallet transfers with the Multicurrency Forex Prepaid Card
Unsure of the amount to be loaded in each currency wallet while travelling to different countries? Now transfer funds easily and instantly from one currency wallet to another by logging in to the iMobile app, Internet Banking or the Self Care Portal.
Duty free delights at Indian airports
Free Comprehensive Travel Insurance
The ICICI Lombard Comprehensive Travel Insurance policy is designed exclusively for ICICI Bank Forex Prepaid Card customers travelling overseas and provides 360 degree protection during international journeys.
Personal Air Accident Cover - Death only. | ₹10,00,000 | 1800-209-8888 |
Missing of Connecting International Flight During Transit | USD 300 | |
Loss of Travel Documents (Passport, Visa, Tickets) | USD 500 | |
Plane Hijacking | Up to USD 3,000 | |
Delay in Receipt of Checked Baggage | USD 300 | |
Lost Card Liability Insurance Cover | ₹5,00,000 | ICICI Bank Customer Care |
Counterfeit Card Liability Insurance Cover | ₹5,00,000 |
Emergency Travel Assistance
Get free emergency cash delivery services and concierge services during your international travels. Please note that some of these services might be chargeable.
Assistance services | Get in touch with |
---|---|
Emergency cash delivery – up to USD 2000 | ICICI Bank Customer Care Number |
Lost passport/lost luggage assistance | +91 22 67872061 |
Emergency medical assistance | |
Embassy referrals | |
Emergency message transmission | |
Medical service provider referrals | +91 22 67872062 |
Mortal remains management and repatriation | +91 22 67872063 |
Pre-Trip Information Services | +91 22 67872064 |
For more information about the services offered, please contact Europe Assistance hotline number - +91 22 67872061
GCAS Customer Assistance
24 hour GCAS service is a paid service provided by VISA for ICICI Bank VISA Multicurrency Forex Prepaid Card holders. The customers can avail this service in case of an emergency, lost/ stolen Card or to acquire miscellaneous information overseas, at applicable charges.
Services available:
- Miscellaneous Customer Service Inquiries - USD 5
- Lost/ Stolen Card Reporting - USD 35
- Emergency Cash Assistance - USD 175
These services are available at the following Toll Free numbers:
Austria: 0800-293-084 | Canada: 1-866-639-1911 | France: 0800-904-349 |
Germany: 0800-182-2891 | Hong Kong: 800-900-782 | Japan: 00531-440-022 |
Singapore: 800-4481-250 | United Kingdom: 0800-169-5189 | United States (except Hawaii): 1-866-765-9644 |
Any other part of the world: 61-2-92513704 |
FAQs
How to apply for an ICICI Bank Forex Prepaid Card?


iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > Apply Now > Fill in your Passport Number and Expiry Date (other details will be auto-filled)> Click on Apply
Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > Apply Now > Fill in your Passport Number and Expiry Date (other details will be auto-filled)> Click on Apply
How to generate your Internet Banking User ID?


To generate your User ID, follow these steps:
Click on ‘Get User ID’ on the Login Page
Select the ‘Travel Card’ radio button
Enter the Forex Prepaid Card Number and your mobile number
The User ID will be sent via SMS to the registered mobile number
Alternatively, call 1800 1080 from your registered mobile number or write to customer.care@icicibank.com from your registered e-mail ID with the details of your Card to generate the User ID.
How to reload the ICICI Bank Forex Prepaid Card?


iMobile app: Log in > Cards/Forex/PayLater > Forex Prepaid Cards > Reload > Enter the country of visit, currency & currency units > Click on Reload
Internet Banking: Log in > Cards & Loans > Forex Prepaid Cards > Reload > Enter the country of visit, currency & currency units > Click on Reload