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FASTag is an electronic toll collection system that enables users to pay tolls while travelling without stopping and paying in cash. Recharging your FASTag Account is essential to ensure a seamless toll payment experience.

For the first-of-its-kind, you can now set Standing Instruction (SI) from Retail Internet Banking(RIB)/iMobile Pay app and simply forget the hassles of recharging your ICICI Bank FASTag every time. With this facility, your FASTag account gets automatically recharged when the amount goes below the threshold limit

All About FASTag Recharge

How to Recharge FASTag?

Recharging your FASTag is an easy procedure that offers flexibility and convenience. There are several options for doing this. Let us discuss two well-known methods of FASTag recharging:

  • Through UPI Payments
  • Using ICICI Bank iMobile Pay App. 

 

Using the iMobile Pay App

  1. Log in to the App: Using the ICICI Bank iMobile Pay App for FASTag recharge is easy. Login to the iMobile Pay App. Ensure you have your username and password handy, so that you may access the app securely
  2. Select ICICI FASTag: Go to the app dashboard; under ‘Travel & Shop’ find the ‘ICICI FASTag’ icon. This icon directs you to the FASTag management section
  3. Enable Auto Recharge: The auto recharge feature is particularly useful for ensuring you never run out of balance. Enter the vehicle number, set the minimum and maximum recharge amounts and provide your Savings Account Number. This automates the process, linking it directly to your account
  4. Confirm Details: Always double-check the details you have entered before confirming. This prevents errors in the recharge process and ensures a smooth transaction.

 

Through UPI Payments

  1. Open any UPI-Enabled App: Many UPI apps like Google Pay, PhonePe or Paytm can be used for this purpose. Make sure the app is up-to-date
  2. Select FASTag Recharge: Most UPI apps have a section for bill payments or recharge. Navigate to this section and select FASTag recharge
  3. Enter Recharge Details: It is crucial to provide an accurate FASTag number and recharge amount to avoid failed transactions
  4. Complete Payment: UPI payments are generally quick. Follow the on-screen instructions to authorise the payment and your FASTag will be recharged almost instantly.

 

Using these methods ensures that your FASTag remains topped up, allowing for seamless travel through toll plazas without any delays. Whether you prefer the detailed control offered by the iMobile Pay App or the quick and easy UPI payments, recharging your FASTag has never been more convenient.

What are the benefits of using FASTag?

Here are the key benefits of using FASTag:

 

  • Time and Fuel Savings: Using FASTag, you can avoid stopping at toll plazas, which can save you a lot of fuel and travel time
  • Decreased Congestion: It allows cars to pass through toll booths more easily thereby reducing traffic jams
  • Expense Tracking: You will receive regular notifications about toll transactions, which makes it easier to monitor and evaluate toll expenses
  • Eco-friendly Benefits: Reducing gasoline consumption and paper waste is environment-friendly
  • Conversion Ease: You can quickly convert your existing toll passes to FASTag to guarantee a smooth transfer and continued convenience.

Recharge FASTag Using IMPS/RTGS/NEFT

  • Log in to Internet Banking (ICICI Bank/Non-ICICI Bank)

Select 'Payments & Transfer' ➔ 'Fund Transfer' ➔ 'Add New Payees'

 

To 'Add new Payee' enter the below details for:

  • BENEFICIARY TYPE: NEFT/IMPS/RTGS

  • BENEFICIARY ACCOUNT NUMBER: ETOLXXXXXXXX

  • IFSC CODE: ICIC0000104

  • BENEFICIARY ACCOUNT NAME: ETCPOOL

  • Log in to the mobile app/Internet Banking website of your bank

    Select 'Payments & Transfer' ➔ 'Fund Transfer' ➔ ' Other Bank Account' 

Enter the below details for:

  • BENEFICIARY TYPE: NEFT/IMPS/RTGS

  • BENEFICIARY ACCOUNT NUMBER: ETOLXXXXXXXX

  • IFSC CODE: ICIC0000104

  • BENEFICIARY ACCOUNT NAME: ETCPOOL

 

NOTE:

  • where XXXXXXXX is a 8 digit FASTag customer ID

  • Any payment initiated with other mode apart from NEFT/IMPS/RTGS will be rejected.

  • Same client code (ETOL) will be used from CUG, ONE WALLET as well as MPOS customers.

  • No space between client code (ETOL) and customer id (XXXXXXXX) while entering Beneficiary account number.

  • As said code is enabled based on API Based it will help to reduce the overall TAT for processing of the transactions.

Recharge FASTag using UPI

Steps to recharge FASTag using UPI*:

 

  1. Login to FASTag customer portal. Click Here to login or
    Login to Unified Payments Interface(UPI) supported apps like iMobile/Pockets
  2. Select 'UPI'
  3. For recharge to be initiated in:
    1. 'Tag' enter VPA- netc.<Vehicle Number>@icici
      Please ensure to mention correct updated Vehicle Number. Click Here to update Vehicle Number
    2. CUG Wallet* enter VPA- netc.IB<8 digit Customer ID>@icici
      Please ensure to mention correct 8 digit Customer ID. To know customer ID, please call @Toll Free Number 1800 2100 104
    3. Enter 'Amount' and click 'Proceed'
    4. Amount will be successfully recharged

*You can transfer amount from 'CUG Wallet' to 'Tag'.

 

Automatic transfer:

 

  • Select 'Payments' from top menu ➔ 'CUG Master Accounts'
  • To set a percentile select 'Proportioning'. Enter details and activate
    For e.g. if your CUG Wallet has ₹1000 and proportionate is set for 50% then 500 will be transferred to 'Tag'
  • To set minimum and maximum amount under 'Tag' select 'Auto Recharge'. Enter details and activate
    For e.g. if the minimum amount in 'Tag' balance is set as ₹100 and maximum amount in ‘Tag’ balance is set as ₹500, then the system will transfer funds from CUG wallet if 'Tag' balance goes below ₹100.

 

Manual transfer:

  • Select 'Payments' from top menu ➔ 'CUG Balance Transfer'
  • Select 'Tag' account and Recharge Amount to manually transfer amount from 'CUG Wallet' to 'Tag'

Click Here To know the steps in Hindi

 

Set Standing Instructions by logging into FASTag Customer Portal

Steps to set Standing Instructions (SI):

  1. Log in to FASTag customer portal. Click Here to login.
  2. From the top menu, select ‘Payments’ ➔ ’Standing Instructions’
  3. From the drop-down, if ‘Payment Mode’ is selected as:
  1. Retail Internet Banking (RIB):#
    • Enter the ‘Threshold Amount’, ‘Top-up Amount’, ‘Start Date’ and select the ‘Submit’ button
    • You will be re-directed to the Internet Banking login page wherein, enter your credentials and select the ‘Login’ button
    • Enter details in the ‘Payment Details’ page and select the ‘Pay’ button
    • Authorise the transaction by entering the ‘OTP’, which will be received on your registered mobile number and grid details, as available on your Debit Card
    • Select the ‘Submit’ button
    • You will receive a confirmation that the SI has been enabled successfully.
  2. Corporate Internet Banking (CIB):#
    • Enter your ‘CIB User ID’, ‘CIB Account No.’, ‘Threshold Amount’, ‘Top-up Amount’, ‘Start Date’ and select the ‘Submit’ button
    • Your user details will be saved successfully and request will be sent to the approver, as per the standard approval process, defined for the mentioned Current Account
    • Approver should login to the CIB portal
    • On the Homepage, select ‘Pending on me’ ➔ ‘Connected Banking approval’. Select the checkbox and click on the ‘Approve’ button
    • Once the request is approved, SI status will be enabled
    • Basis ‘Start Date’, transactions will be triggered automatically.

#For e.g. in your SI, if you enter the ‘Threshold Amount’ as INR 500, ‘Top-up Amount’ as INR 1,000 and ‘Start Date’ as Feb 15, 2021, then starting Feb 15, 2021, your SI will be set. As soon as your account goes below INR 500 threshold, it will get automatically topped up with INR 1,000.

 

Transactions through your tag is only possible when the amount is transferred from ‘CUG Wallet’ to ‘Tag’.

 

Two ways to transfer from ‘CUG Wallet’ to ‘Tag’:

 

Automatic transfer:

  • Click Here to log in to the customer portal
  • Select 'Payments' from the top menu ➔ Select 'CUG Master Accounts'
  • To set a percentile select 'Proportioning'. Enter the details and activate. For e.g. if your CUG Wallet has INR 1,000 and proportionate is set for 50% then, INR 500 will be transferred to 'Tag'.
  • To set minimum and maximum amount under 'Tag', select 'Auto Recharge'. Enter the details and activate. For e.g. if the minimum amount in 'Tag' balance is set as INR 100 and maximum amount in ‘Tag’ balance is set as INR 500, then the system will transfer funds from the CUG wallet, if 'Tag' balance goes below INR 100.

Manual transfer:

  • Click Here to log in to the customer portal
  • Select 'Payments' from the top menu ➔ Select 'CUG Balance Transfer'
  • Select 'Tag' Account and recharge the amount to manually transfer the amount from 'CUG Wallet' to 'Tag'.

Click Here To Login to the customer portal

 

For any queries, please reach out on our Toll-Free number 1800-2100-104.

 

T&C apply.

Standing Instructions (SI) through Retail Internet Banking (RIB)

  1. Log in to ICICI Bank Retail Internet Banking (RIB)
  2. Select ‘Payments & Transfer’ from the top menu -> ‘Buy/Recharge FASTag’-> ’Recharge’ tab
  3. To recharge:
    • For a Single Vehicle, select ‘Vehicle Recharge’
    • For a Wallet, select ‘CUG Wallet recharge’
  4. Enter the details and enable the ‘Auto Recharge’ icon, to set the Standing Instructions (SI)
  5. To set Auto Recharge:

    For Vehicle, enter the1

    • ‘Vehicle Number’
    • ‘Threshold amount’: Minimum threshold amount of Rs 100
    • Enter the ‘Top-up amount’: Maximum amount of Rs 10,000, per tag (with Minimum KYC/No KYC) or Rs 1 lakh per tag (with Full KYC)
    • ‘Savings Account’ from where the amount has to be deducted and then select the ‘Submit’ button

    For CUG Wallet, enter the2

    • ‘CUG Wallet Number’
    • ‘Threshold amount’: Minimum threshold amount of Rs 500
    • Enter the ‘Top-up amount’: Maximum amount of Rs 10,000, per tag (with Minimum KYC/No KYC) or Rs 1 lakh per tag (with Full KYC)
    • ‘Savings Account’ from where the amount has to be deducted and then select the ‘Submit’ button.
  6. The SI will be set, automatically.

    Important points to remember:

    1. Log in to the ICICI Bank FASTag customer portal, to check if your SI has been implemented successfully

      Select ‘Payments’ from the top menu -> ’Standing Instructions’

      Or Select ‘Statement & Activity’ from the top menu -> ’Recent Activity’.

    2. If the SI has failed, primarily due to any reason:

      For instance:

      Insufficient funds in your Savings Account or if the transaction is not permitted, as Debit in your Savings Account has been barred (for certain reasons), then it automatically gets triggered after 8 hours. This will be attempted 3 times and if it still fails, the SI will be disabled, automatically.

      To enable the SI again, you have to log in to RIB again and complete the steps as given above.

      If you have enabled the Standing Instructions successfully and would like to disable the same, Log in to RIB, with the same User Credentials, which you had used to activate it. For example, to enable the Standing Instructions, if you had logged in to RIB with your User ID <XX1234>, then to disable it too you will have to login with the same User ID <XX1234>.

1Tag Account/Vehicle Number:

For example, if you enter the minimum ‘Threshold Amount’ as Rs 100, ‘Top-up Amount’ as Rs 1,000, your SI will be set with the effective date, which was selected during the setup of the SI. Then, as soon as your account goes below the Rs 100 threshold, it will get automatically topped up with Rs 1,000.

 

2CUG/One Wallet:

For example, if you enter the minimum ‘Threshold Amount’ as Rs 500, ‘Top-up Amount’ as Rs 1,000, your SI will be set with the effective date, which was selected during the setup of the SI. As soon as your account goes below Rs 500 threshold, it will get automatically topped up with Rs 1,000.

 

Auto Recharge through UPI Mandate

Imagine a situation where you have entered the FASTag lane at the Toll plaza, however you are unable to zip through, due to insufficient funds in your wallet. Aside from the commotion, you will have to pay double the applicable toll fees!

To avoid all these hassles, we bring you one more option to recharge your FASTag automatically, as per your defined frequency - through UPI Mandate.

Salient features of an auto recharge facility through UPI Mandate:

  1. Frequency enabled as per convenience

  2. One time quick and easy process to set-up

  3. Enabled/Disabled at any time, as per requirement

  4. Can set up this facility in both CUG/wallet and Tag.

Simple steps to enable the facility:

Step 1 Login to ICICI Bank FASTag Customer portal

Step 2 Select ‘Payments’ → ‘Standing Instructions for UPI’ from top menu

Step 3 Enter details to set 'Standing Instructions through UPI'

  1. Select 'Payment Frequency' from the drop-down

  2. Enter 'Virtual Payment Address (VPA)' *

  3. Enter 'Top-up Amount' (Minimum amount: INR 100)

  4. Select 'Start Date' and click on 'Submit' button

Step 4 Go to UPI Mandate section in your app (with which VPA ID is linked) to accept the authorization request on the same day

Step 5 Pre-debit notification will be sent from the respective app (where the UPI Mandate has been set)

Step 6 Accept the notification and enter the PIN#(if required)

Step 7 UPI Mandate will be triggered within 24 Hours of accepting the pre-debit notification and amount will be deducted from your Bank account

*Linked to Bank Account
#PIN is requested only if the recharge amount is more than INR 15,000

Let’s consider this scenario:
You set the Standing Instructions through UPI by logging into the customer portal on March 15, 2023 with ‘Payment Frequency’ as Daily. You will receive the Authorization request in your mobile app on March 15, 2023 and Pre-debit notification on March 16, 2023, which needs to be accepted and PIN entered. This is a one-time process. Within 24 hours of accepting the pre-debit notification, UPI Mandate will be triggered and the amount will get deducted from the Bank account. Starting from March 16, 2023, amount will get deducted on a daily basis to automatically recharge your FASTag

Auto Recharge FASTag with iMobile Pay

Auto Recharge FASTag with iMobile Pay

To set Auto Recharge through iMobile Pay app, follow the below simple steps:

  1. Log in to iMobile Pay app
  2. Select 'ICICI FASTag' icon from the dashboard
  3. Switch on 'Auto Recharge' for your linked vehicle
  4. To set the 'Auto Recharge' for a vehicle enter:
    • Vehicle Number
    • 'If, my FASTag balance drops below': Minimum amount of 100
    • Then Recharge my FASTag with': Maximum amount of 10,000
    • 'Savings Account Number'
    • Confirm

FAQs - FASTag Recharge

How to Recharge FASTag?

Using the ICICI Bank iMobile Pay App

 

  1. Log in to the ICICI Bank iMobile Pay App on your smartphone
  2. Tap on the 'ICICI FASTag' icon under ‘Travel & Shop’
  3. Turn on 'Auto Recharge' for your linked vehicle. Enter Vehicle Number, Minimum Recharge Amount (₹100), Maximum Recharge Amount (₹<10,000>) and Savings Account Number
  4. Confirm your details to complete the FASTag recharge process.

 

Using UPI Payments

  1. Open your preferred UPI-enabled app
  2. Look for the option to recharge FASTag
  3. Provide your FASTag number and the amount to recharge
  4. Follow the instructions in the App to confirm and complete the UPI payment for your FASTag recharge.

What is the minimum/maximum recharge amount?

When recharging your FASTag, you can start with a minimum of ₹ 100 and go up to a maximum of ₹ 1,00,000. This flexibility allows you to select any amount within this range that suits your needs when recharging your FASTag wallet.

Are there any charges for recharging FASTag?

No, there are no charges for recharging your FASTag account. However, there are certain charges related to getting one. These are:

 

  1. Joining Fee: A one-time fee of ₹100 (including taxes) for activating your FASTag
  2. Security Deposit: A refundable deposit varying by vehicle class, used if toll charges exceed your balance
  3. Threshold Amount: A minimum recharge is required during activation, ensuring sufficient funds for immediate toll payments based on vehicle class.

What if the recharge amount is not credited to my FASTag account?

If you have recharged your FASTag account through the ICICI Bank portal and the amount is debited from your bank account but not credited to your FASTag, contact ICICI Bank Customer Service Centre immediately. Place a request to initiate a reversal of the transaction to ensure the funds are correctly credited to your FASTag account without delay.

How can I check my FASTag balance?

Here is how you can check your FASTag balance easily:

 

  1. Using a Mobile App

   - Download the iMobile Pay App or the NPCI App

   - Log in and enter your details to view your FASTag balance.

 

  1. Using SMS Updates

   - Receive balance updates on your registered mobile number.

Is there an Auto Top-up facility for FASTag?

Yes, an Auto Top-up facility is available. Here are the steps to activate it through the ICICI Bank portal:

 

  • Log in to ICICI Bank Internet Banking
  • Go to ‘Payments & Transfers’ >> ‘Buy/Recharge FASTag’ >> ‘Recharge’ Tab
  • Select ‘Vehicle Recharge’
  • Enter vehicle details and activate ‘Auto Recharge’
  • Provide vehicle number, minimum threshold (₹<100>) and maximum top-up amount (₹ 10,000 or ₹1 lakh with full KYC)
  • Enter your Savings Account Number.

Your Standing Instruction (SI) for auto recharge is now set up using ICICI Bank Internet Banking.

 

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