Terms and Condition

I. Definitions

• "Alliance Partner" shall mean "Falcon Business Resources Pvt. Ltd." referred as www.clay.co.in, who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
• "ICICI Bank Net Banking User" shall mean a person who holds an ICICI Bank savings account, credit card account(s), loan / facility account(s), depository account(s) and/or any other type of account(s), so maintained with ICICI Bank or its Affiliate which are eligible account(s) for purposes of ICICI Bank Net Banking Service(s) and who has received communication from ICICI Bank with respect to the Offer.
• "ICICI Bank Net Banking Service(s)" shall mean internet banking services of ICICI Bank offered to ICICI Bank Net Banking User.
• "Offer" shall mean such discount(s) /benefit(s) provided by the Alliance Partner on purchase of Products/Services using ICICI Bank Net Banking Services and ICICI Bank Credit card, Debit card and Prepaid card, during the Offer Period on the Website.
• "Offer Period" shall mean the period commencing from March 01, 2017 to December 31, 2017, both days inclusive.
• "Primary Terms and Conditions" shall mean the terms and conditions applicable to the ICICI Bank’s internet banking facility/service.
• "Products/Services" shall mean the goods/benefits/facilities offered by the Alliance Partner.
• "Website" shall mean the following website of the Alliance Partner: www.clay.co.in
• "Void Transaction" shall mean any transaction wherein the transaction has taken place but has been cancelled /rejected /unsuccessful by the Alliance Partner.

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms ("Terms") shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II. Offer

Avail Benefit of Rs. 250 on any of the Clay Services!

• Rs. 250 bonus talktime on recharge of Clay Global Prepaid SIM (Applicable on INR 1000 and above).

Redemption process

• Customer to generate Coupon code on our microsite.
• The coupon code will be emailed on the email id registered by the customer.
• Online Purchase: Customer to enter coupon code while making online purchase/recharge
• Offline purchase: Customer to inform Clay Agent, the intent to avail the offer
• For postpaid: The offer will be applied once the invoice has been generated.
• For Prepaid: The offer is applicable on the recharge made above INR 1000.

Customer who shall be eligible for the Offer

All Credit card, Debit card, Prepaid card and Net banking customers of ICICI Bank. 

The promotion period may change based on business exigencies and final decision on the program dates to be decided by ICICI Bank.

• The Offer is valid only for select set of ICICI Bank Net Banking User(s) and ICICI Bank Cardholders selected at the sole discretion of ICICI Bank and who have received communication about the Offer/ Contest from ICICI Bank, during the Offer/Contest Period.
• Participation in the Offer/Contest by the ICICI Bank Customers / Net Banking User / s/ Cardholders is on a voluntary basis.
• The Offer is non-transferable, non-binding and non-encashable.

III. Terms & Condition of Alliance partners

• The offer is valid till 31st Dec, 2017.
• The services will only be delivered on completion of the documentation as per DOT norms.
• The bonus talk time is applicable only for Global Prepaid SIM on recharge value of INR 1000 & above.
• The customers can avail flexible data plans for their travel i.e. 7 days, 15 days and 30 days.
• The postpaid offer is applicable for both voice and data services on minimum billing of Rs. 1000 & above.
• Mandatory Documents required: Photocopy of First and Last page of Passport, Photocopy of Visa issued by the travelling country, Signature on the duly filled Rental Agreement Form.
• In case of Postpaid Services, Scanned copy of Credit Card is required for verification and security.
• Cardholder needs to communicate the intent to avail the offer at the time of buying the Voice/Data SIM. The discount on the Voice/Data Post Paid SIM cards will be applied during the time of bill generation.
• This promotion/offer cannot be used in combination with any other Clay offers.
• Clay reserves the rights to add, modify, alter, withdraw all or any of the terms and conditions or replace, wholly or in part, without any prior notice.
• The customer/cardholder is not permitted to use Clay products for any anti-national, illegal, unlawful or abusive purposes. Clay reserves the right to terminate usage in such an event without assigning any reasons.
• The customer will be using various mobile phones and SIM cards provided by Clay for self- usage and will not transfer them to any third party without explicit written consent and authorization by Clay.
• The usage made from the connection would be sole responsibility of the user & Clay reserves the right to retrieve the information/cost against the usage from the traveller.
• All terms & conditions of the solutions/services/tariff plans will be applicable.
• It is important to follow dialing instructions. Clay holds no responsibility in case of any issue that arises due to incorrect dialing procedure.
• Roaming charges may apply while using Clay SIM outside the country for which it is contracted for.
• These plans are not valid for use while you are on a Calls made on cruise/satellite/remote Island will have additional costs.
• Calls to Toll Free Numbers/Directory Enquires/and other value added services to the country of travel are chargeable at a premium rate, please check with your account representative for more information.
• GPRS is pre-activated on Clay SIM cards and charges are as applied by the network.
• In case of Post Paid services, invoices are generated on monthly basis depending on the billing cycle of the respective network.
• The customers must make payments within 7 days of invoice generation or else the amount is debited from the credit card.
• The incoming caller number will be passed on to the customer subject to availability from the caller’s service provider
• Clay SIM cards are not compatible with Network Locked Phones / BlackBerry Handsets.
• In case of loss of SIM Card, the cost of the inventory will be charged. Clay holds no responsibility of offering the same number to the traveller.
• In case of loss of SIM card & handset, the user/corporate is requested to intimate Clay ASAP so that SIM can be blocked. The usage on the SIM is customer’s liability till it is blocked. Also, the user/ corporate is liable for the lost charges.
• Interested customers can contact us at Customer care no. +91-11-66470000 or fill an enquiry form (clay.co.in/icici.aspx).

IV. General Terms

• ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by the Alliance Partner").
• Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Net Banking User/s due to provision of the Offer, shall be to the sole account of the ICICI Bank Net Banking User/s. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Net Banking User/s.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly without any reference to ICICI Bank. The same shall be addressed by Alliance Partner, only up to a period of 2 days after the date of transaction/purchase.
• The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by the Alliance Partner.
• The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
• ICICI Bank/Alliance Partner reserves the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
• If the ICICI Bank Net Banking User ceases to be a ICICI Bank Net Banking User at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Net Banking User.

V. Terms and Conditions

In addition to the terms and conditions of such partners offering benefits to ICICI Bank Credit/Debit Cardholders, the following terms are applicable to the Offer.

• ICICI Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the assured vouchers offered by the Alliance Partner. Any dispute or claim regarding the goods, services and assured vouchers must be resolved by the Card Holder/s with the Alliance Partner directly without any reference to ICICI Bank.
• ICICI Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services / assured gifts / prizes availed by the Card Holder/s under the Program offered by the Alliance Partner.
• ICICI Bank reserves the right to disqualify the Alliance Partner or Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.
• The assured vouchers are sponsored by the Alliance Partner and the Card Holder/s shall be bound by the terms and conditions stipulated by the Alliance Partner in this regard.
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured vouchers.
• The Program is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.