ANVAYAA ICICI BANK ELDER CARE PLAN

Offer 1:

Exclusive Offer with Additional Features and Discount

For Domestic Customers

Priced at Rs.82,000 + GST (original price: Rs. 104,000+GST)

For NRI Customers priced at 999$+GST (original price: 1270$+GST)

Offer 2:

Anvayaa Smart Emergency Response – Wearable device (smart watch) with SOS service in-built and one year of Emergency Assistance at a special price of ₹20,700+GST (original price of ₹ 23,000+GST)

The process to avail the Offer is below:

Plan Details:

ICICI Bank customer to visit exclusive microsite created below link:

https://icicibank.anvayaa.com

• Clicks on the above URL
• Enter the details (Name, Email & Phone# and password)

and sets up the account.

• Logins into the portal
• Chooses the City Service where needed.
• Chooses the Care Plan
• Clicks on “Online Payment”
• Agrees to the T&C
• Customer to validate the eligibility for this offer by

entering the first 6 digits of the Credit Card/Debit Card issued by

ICICI Bank and verify it.

• Proceeds to Make Payment.
• Post Payment, Beneficiary (parents /in-laws) Info updated.
• Maximum of 2 Beneficiaries located in the service location

in India in the same address are covered under the plan for 1 year.

Registration Completed.

Alternatively

• ICICI Bank Customers can call on a dedicated number

(+91 40 49633996) or the email (iciciconnect@anvayaa.com) to

avail the same offer and talk to the Care Coordinator to sign up.

The same information will be available on the microsite as well.

Member on-boarding:

• Post registration is completed, Anvayaa customer care will
• contact the customer and follow a set of defined steps to complete the
• Member on-boarding process and start providing services as to the
• ICICI Bank customers Parents/In-Laws or any other beneficiaries.

Notes:

ICICI Bank Customers can sign up for multiple plans in case they

have beneficiaries more than 2 and/or living in separate addresses.

1. The Offer is based on Annual Subscription that covers up to 2 Elders residing in same address and located in India in the services locations of Alliance Partner. Customers can subscribe to multiple plans.

2.Coordination Support/ Services to be available from 8 am - 8 pm. Post 8.00P, support is available only for SOS/emergency support.

3.Care Manager and 24X7 Call/Chat Support will be given only after registration and beneficiary updates on the dashboard.

4.24 (Twenty-Four) Personal Care Manager visits (each visit is for maximum of 4 hours) included per year that can be used for wellbeing, companionship, regular doctor visits, daily needs help and any other coordination and logistics support.

5.Delivery of services will be provided in all current operational cities subjected to T&C mentioned on the website www.anvayaa.com.

6.Special Benefits included in the plan exclusively for ICICI Bank Customers for every year of subscription during the term of this Offer:

• 2 Master Health Check-up included. Details to be shared once registered.
• 2 General Physician visits at home
• 2 Physiotherapy sessions at home
• 2 Virtual doctor Consultations
• o 1 Quarterly Nurse visit at home for wellbeing check

7. Other Services included in the Offer:

Unlimited 24x7 Emergency Assistance

• Emergency Medical profiling of the elderly
• One helpline number to call during medical & non-medical emergency
• Care Manager accompanied home and hospital support for coordinating billing, insurance, discharge etc.
• Virtual Engagement for wellbeing and activity
• Weekly well-being calls from Care team
• Regular webinars on learning and mental wellness, fall prevention, yoga, food and nutrition, tech frauds etc.
• Payment Care
• Expense Management and Bill payments
• Maintain reimbursement account for managing elders’ home, medical and other expenses.
• Other Services
• Coordinate daily needs to help with Plumber, Carpenter, Mason, Electrical Home repair and maintenance.
• Help with Food and Grocery Delivery etc.
• Arrange for Maid / Cook Services

Offer 2

ASERS - Smart Watch with SOS Button with one year of Emergency Assistance:

1. 24X7 Health Vital Monitoring by Anvayaa team for proactive care in case of any health vitals fluctuations
2. GPS tracker to know incident location of SOS to dispatch help
3. Care Manager support will be available until local family POC will be available at hospital

ICICI Bank customers will get 12 doctor tele consultations free per year

December 31^st ,2025

Inheritance Planning

by

Inheritance Needs Services Pvt. Ltd. (INSPL)

Flat 25% off on retail rate of inheritance related services for Indian assets (PIC , PIC-R and I-Need)

• The specified Services (PIC, PIC-R and I- Need) commences with sharing of a detailed proposal enumerating the process, timeline, deliverables etc. followed by its acceptance and signing of a Non-Disclosure Agreement amongst the customer and INSPL. Post this an Invoice is raised and after payment of the Invoice a detailed information requirement checklist is sent to the customer for sending information and data relating to personal and asset details.
• Subsequently the operational process varies inter-se the different services availed i.e. PIC, PIC-R and I- Need.
• In case of any query pertaining to customer queries/complaints please call customer care at + 91 9819839688

PIC : Preparedness for Inheritance Compliance

I- Need : Inheritance needs

• Services are only for Indian assets owned and possessed by prospective clients/ customers
• Services are invoiced per individual availee (per PAN CARD No.) and payable 100% in advance in case of PIC and PIC-R and per deceased in case of I-Need service availed by the bereaved family of the deceased
  
• Proposal details the deliverables, time frame and other associated costs (peripheral costs which are billed as per actuals)

September 30, 2025

Investment Solutions

Equity Investment

Demat and Portfolio Investment Scheme (PIS) Asset Management Company (AMC) charges are not applicable for first year when opened as 3-in-1 account with NRI Premia variant

Loyalty Solutions

by

ASPIRE LIFESTYLES~

Applicable only to select NRI premia customers. (one per year)

Contact Bank/nearest branch/RM

~ Subject to availability of service in location. Other TnCs apply

Airport transfers – Applicable only to Select NRI PREMIA Customers at serviceable locations. Other TnCs apply

-

Personal Accident – Death due to Air Accident

Cover is applicable worldwide.

• Pilots, armed forces, police, air crew are not covered.

• Claim will be payable under one card only for one incident, irrespective of the number of cards held by the customer.

• All claim documents to be submitted within 90 days of claim intimation to IL.

Exclusions:

• On duty Pilots, armed forces, police, air crew are not covered.

• Any act of terrorism is not covered.

• Death due to participation in dangerous sports activities, attempted suicide, self-injury, or under influence of intoxicating liquor or drugs, or any kind of natural death will not get covered in the policy

Contact details & Documentation Requirement for Claiming Insurance:
a. For policy details or for lodging a claim, the customer may contact ICICI Lombard call centre no.18002666, or email customersupport@icicilombard.com .

You can also write at

Card Claims team,
ICICI Lombard GIC Ltd,
1st, 4th, 5th & 6th floor, Varun Towers II,
Opp: Hyderabad Public School, Begumpet,
Hyderabad, Telangana – 500016

You can intimate, upload documents and track the status please click here

Death by Road/ Rail Accident

• Personal Accident covers accidental death due sudden, unforeseen and involuntary event caused by external, visible and violent means.
• Claim under this cover is payable only once irrespective of the number of cards held by the cardholder.
• Claim to be intimated to ICICI LOMBARD within 90 days from the date of intimation to Bank.

Exclusions:-

• On duty armed forces, Military and police are not covered
• Any act of terrorism is not covered.
• Death due to participation in dangerous sports activities, attempted suicide, self injury, or under influence of intoxicating liquor or drugs, or any kind of natural death will not get covered in the policy.

Contact details & Documentation Requirement for Claiming Insurance:
a. For policy details or for lodging a claim, the customer may contact ICICI Lombard call centre no.18002666, or email customersupport@icicilombard.com .

You can also write at

Card Claims team,
ICICI Lombard GIC Ltd,
1st, 4th, 5th & 6th floor, Varun Towers II,
Opp: Hyderabad Public School, Begumpet,
Hyderabad, Telangana – 500016

You can intimate, upload documents and track the status please click here

Lost Card Liability

• Period - 2 days pre-reporting and 7 days post-reporting, including the date of reporting.
• PIN based transaction (ATM, Internet, Telephone etc.) are not covered.
• Pre-delivery fraud is not covered.
• All fraudulent utilization of lost or stolen covered Credit Cards including at point of sale and merchant establishment transactions are covered.
• FIR is to be mandatorily submitted in case of lost card.

Contact details & Documentation Requirement for Claiming Insurance:
a. For policy details or for lodging a claim, the customer may contact ICICI Lombard call centre no.18002666, or email customersupport@icicilombard.com .You can also write at

Card Claims team,
ICICI Lombard GIC Ltd,
1st, 4th, 5th & 6th floor, Varun Towers II,
Opp: Hyderabad Public School, Begumpet,
Hyderabad, Telangana – 500016

You can intimate, upload documents and track the status please click here

Loss of passport & Travel related documents (Visa, Tickets, Etc.)

Covers for reimbursement of expenses incurred in procuring travel related documents namely Passport/ Visa. All cost incurred in procuring including application fees for the lost passport including any travel documents such as Visa in event of a loss.

Exclusion - Loss or theft of passport and travel related documents on account of being left unattended by the Insured

Contact details & Documentation Requirement for Claiming Insurance:
a. For policy details or for lodging a claim, the customer may contact ICICI Lombard call centre no.18002666, or email customersupport@icicilombard.com .You can also write at

Card Claims team,
ICICI Lombard GIC Ltd,
1st, 4th, 5th & 6th floor, Varun Towers II,
Opp: Hyderabad Public School, Begumpet,
Hyderabad, Telangana – 500016

You can intimate, upload documents and track the status please click here

GENERAL TERMS ON INTIMATION OF CLAIM:

Following details are required to register for Insurance claim from ICICI Lombard

INSURED DETAILS:

Policy number :

Insured Name :

DOL( Date of Incidence) :

NOL (with description of incidence with dates)( Nature of loss) :

Insured/Nominee Address with pin code :

Email ID :

Mobile number :

Email: ihealthcare@icicilombard.com; customersupport@icicilombard.com