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iMobile Pay - FAQs

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iMobile Pay (NRI Banking)

What is iMobile Pay?

USD 1,000,000 or its equivalent OR up to the net salary earned whichever is lower per financial year

What is the Login option. Can I use my Internet Banking User ID and Password?

I forgot to activate the application post download. Can I activate the app any time after download?

9. When would my ICICI Bank account be debited?

What is the User ID and Password in Login Option. Can I use my Internet Banking User ID and Password?

Your bank account would be debited at time of submission of request directly from your ICICI Bank Saving account selected. However processing of your request will be subject to FEMA regulations and RBI guidelines

I have never used ICICI Bank’s Net Banking. Can I still use iMobile Pay?

I forgot my Internet Banking Password, how do I reset it?

10. Can I cancel my fund transfer request?

I forgot my Internet Banking User ID, how do I reset it?

Any cancellation request received for fund transfer will be handled by the Bank on best effort basis.

Will I be able to access my current payees and billers registered through Internet Banking on iMobile Pay?

I forgot my Login PIN, how do I reset it?

11. Why do I need to register beneficiary prior to raising a transfer request?

How can I change my Login PIN?

You are requested to register your beneficiary prior to fund transfer for the security of your account and also to save your time for repeat remittances to the same beneficiary.

I lost my handset on which application was activated, what should I do to avoid any misuse?

Are there any charges for using iMobile Pay service?

Is there any e-mail ID where I can raise my queries related to iMobile Pay?

12. What is Receiver's bank charges?

How can I avail iMobile Pay services?

subject to any purpose specific limit specified by Reserve Bank of India.

How do I download iMobile Pay application?

How do I activate iMobile Pay application?

7. What would be required to avail Money2world service?

Which Operating System (OS) version does iMobile Pay support?

To avail of this service, you would be required to have your Indian mobile number, email id and PAN number registered with ICICI Bank.

Which handsets are compatible for downloading iMobile Pay app?

What are the features in the iMobile Pay?

8. When would my transaction get processed?

Can I use iMobile Pay app if my mobile number is not registered with bank?

Transaction request received on bank working day (during weekdays) before 2:00 PM IST will be processed on the same day. Requests received after 3:00 PM IST on bank working day and during weekend will be processed on the next bank working day.

iMobile Pay - FAQs