COMPLAINTS AGAINST ICICI BANK AS A TRADING MEMBER(CURRENCY FUTURES)
Data for month ending - December 2021
|S N||Received from||Carried forward from previous month||Received during the month||Total Pending||Resolved*||Pending at the end of the month**||Average Resoluti on time^ (in days)|
|Pending for less than 3 months||Pendin g for more than 3 months|
|1||Directly from Investors||NIL||NIL||NIL||NIL||NIL||NIL||NIL|
|4||Other Sources (if any)||NIL||NIL||NIL||NIL||NIL||NIL||NIL|
Only complaints received by the Bank, pertaining to Trading member for Currency futures have been considered for above reporting.
Trend of monthly disposal of complaints
|SN||Month||Carried forward from previous month||Received||Resolved*||Pending**|
*Should include complaints of previous months resolved in the current month, if any.
**Should include total complaints pending as on the last day of the month, if any.
^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
Note: Only complaints received by the Bank, pertaining to Trading member for Currency futures have been considered for above reporting.