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Replacement/Renewal Card Not Received


  1. We will inform the status of your credit card in 2 working days through a mail to your email in our records. However you will receive the card in 8 days at your mailing address.
  2. Place this request if you have not received replacement / renewal / add-on credit card in 10 days from date of request.
  3. If you have provided your mobile number or email, we will inform you about the closure of your request by SMS or email respectively. Providing the mobile number or email here will not result in an update of your mobile number or email as recorded with us.
  4. ICICI Bank does not take any responsibility, and will also be not liable, for your claims if the details provided by you are incorrect/incomplete.