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Service Request

We are committed towards fulfillment of our promise to you and your family. We are happy to share details of our Insurance Partners to offer you the best service quality and easy information access.

To know more about Grievance Redressal, Service Request, Claim Processing, please click the links below:


For Life Insurance : ICICI Prudential Life Insurance Company Limited



For General Insurance : ICICI Lombard General Insurance Company Limited





If you do not receive a response from us within 14 days, you may approach the Grievance Cell of the Insurance Regulatory and Development Authority of India (IRDAI) on the following contact details:


  • IRDAI Grievance Call Centre (IGCC) Toll Free No: 1800 4254 732
  • Email ID: complaints@irda.gov.in
  • You can also register your complaint online at: http://igms.irda.gov.in
  • Address for communication for complaints by fax/paper:
    Consumer Affairs Department,
    Insurance Regulatory and Development Authority of India,
    Sy. No. 115/1, Financial
    District, Nanakramguda, Gachibowli, Hyderabad - 500032.