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How to use the card at merchant outlets?

  1. The merchant swipes the card at POS terminals and enters the invoice amount

  2. Enter the 4-digit PIN (only applicable for chip and PIN enabled terminals)

  3. Transaction slip will be generated

  4. Sign on the merchant copy of the transaction slip. Your signature will be matched with the signature done on the back of your Companion Card

  5. Collect your Companion Card, customer copy and invoice from the merchant

How to use the Companion Card for cash withdrawals at ATMs?

  1. Enter your 4-digit ATM PIN

  2. Select - Cash withdrawal/ Balance enquiry

  3. Select type of account as Savings

  4. Enter amount and submit

  5. You will receive the cash. Collect the cash and card (receipt if applicable)

How to use the card for online transactions?

  1. Log in to the merchant website

  2. Select Debit Card as the mode of payment

  3. Enter Card details and billing information

  4. Enter OTP to authenticate the transaction

  5. Confirm to make payment