Terms and Condition

I. Terms and Conditions for Apollo Offer (Valid from January 15, 2015 to January 14, 2020)

• "Alliance Partner" shall mean "Apollo Hospitals" (www.apollohospitals.com), who has entered into an alliance with ICICI Bank Limited ("ICICI Bank") for purpose of providing the Offers.
• "Customer/s" for the purpose of this Offer shall mean a person who is using ICICI Bank Net Banking services or holds a valid ICICI Bank VISA/MASTER debit Card or holds a valid VISA/MASTER Credit Card issued by ICICI Bank and who has received communication from ICICI Bank with respect to the Offer.
• "ICICI Bank Net Banking User" shall mean a person who holds an ICICI Bank savings account, VISA/MASTER Credit Card account(s), loan / facility account(s), depository account(s) and/or any other type of account(s), so maintained with ICICI Bank or its Affiliate which are eligible account(s) for purposes of ICICI Bank Net Banking Service(s) and who has received communication from ICICI Bank with respect to the Offer.
• "Card" shall mean an ICICI Bank VISA / AMEX / Master Card credit card and/or ICICI Bank debit card and/or ICICI Bank prepaid card any other card issued by ICICI Bank
• "Card Holder/s" shall mean such customer/s to whom a Card has been issued and who is authorized to hold the Card.
• "Offer" shall mean instant discount/benefit provided by the "Alliance Partner" on purchase of Services using ICICI Bank VISA/MASTER Debit/Credit Card or ICICI Bank Net Banking service.
• "Offer Period" shall mean the period commencing from January 15, 2015 to January 14, 2020, both days inclusive.
• "Website" shall mean the following "website" of the  "Alliance Partner" www.apollohospitals.com
• "Void Transactions" shall mean wherein the transaction has taken place but has been rejected /cancelled/ been unsuccessful at the "website" of the "Alliance Partner".
• "Primary Terms and Conditions" shall mean the terms and conditions applicable to the ICICI Bank’s internet banking facility/service.
  "Products/Services" shall mean the services offered by the Alliance Partner.

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms ("Terms") shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II. Offer Details 

Customer who shall be eligible to the Offer

• ICICI Bank Savings Account Holder
• ICICI Bank Credit Card Customer
• ICICI Bank Debit Card Customer
• ICICI Bank pre-paid card, (other than CUG card / loyalty card issued by the Alliance Partner)

In order to avail the Offer the Customer shall be required to transact through ICICI Bank Credit or Debit Cards / ICICI Bank Internet Banking facility and payment gateway on the Alliance Partner’s Website or the physical premises of the Alliance partner as the case maybe during the Offer Period and shall be required to submit copy of a valid ICICI Bank Debit Card/ ICICI Bank Credit Card as proof of ICICI Bank Customer. And/ or make payment through the account using the internet banking facility held by the Customer with ICICI Bank.

III. Terms and Conditions prescribed to ICICI Bank Card Holders

• This Offer is brought to you solely by the Alliance Partner. ICICI Bank is only communicating this Offer on behalf of the Alliance Partner.
• The participation in the Offer shall be deemed to be acceptance of all the terms and conditions governing the Offer.
• ICICI Bank holds our no warrant or makes no representation about the usefulness, worthiness, quality, delivery and/or character of the discount / benefit and/or of the Products/Services under the Offer provided by the Alliance Partner. 
• ICICI Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services offered by the Alliance Partner. Any dispute or claim regarding the services and must be resolved by the Card Holder/s with the alliance partner directly without any reference to ICICI Bank.
• ICICI Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any products or services availed by the Card Holder/s under the alliance offered by the Alliance Partner.
• ICICI Bank reserves the right to disqualify the Alliance Partner or the Card Holder/s from the benefits of the Offer, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offer or otherwise by use of the Card.
• The Card Holder/s shall be bound by the terms and conditions stipulated by the Alliance Partner in this regard.
• The Offer is sponsored by the Alliance Partner and the Card Holder/s shall be bound by the terms and conditions stipulated by the Alliance Partner in this regard.
• No substitutions or exchange of Offer, other than what is detailed in the communication sent to the Card Holder/s shall be allowed. However, ICICI Bank reserves the right to substitute and/or change the Offer or any of them, without any intimation or notice, written or otherwise to the Card Holder/s.
• The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by the Alliance Partner
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
• The Offer is not available wherever prohibited and / or on merchandise / products / services for which such offers cannot be offered for any reason whatsoever.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at abhijit_m@apollohospitals.com / ramakrishna_d@apollohospitals.com without any reference to ICICI Bank. The same shall be addressed by Mr. Abhijit Majumdar and Mr. Ramakrishna D only up to a period of 15 days after the date of transaction/purchase.
• The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
• ICICI Bank / Alliance partner reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
• ICICI Bank will not be liable in any manner whatsoever for any loss/ damage /claim/injury that may arise due to withdrawal or change in the terms and conditions of the Offer.

In order to avail the Offer the Customer shall be required to transact through ICICI Bank Credit or Debit Cards / ICICI Bank Internet Banking facility and payment gateway on the Alliance Partner’s Website or  the physical premises of the Alliance partner as the case maybe during the Offer Period and shall be required to submit copy of  a valid ICICI Bank Debit Card/ ICICI Bank Credit Card as proof of ICICI Bank Customer. and/ or make payment through the account  using the internet banking facility held by the Customer with ICICI Bank.

IV. Terms and conditions for Net banking users

• This Offer is brought to you solely by the Alliance Partner. ICICI Bank is only communicating this offer on behalf of the Alliance Partner.
• ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by the Alliance Partner
• Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Net Banking User/s due to provision of the Offer, shall be to the sole account of the ICICI Bank Net Banking User/s. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Net Banking User/s.
• The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by the Alliance Partner
• ICICI Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the Cash back / discounts offered by the Alliance Partner. Any dispute or claim regarding the goods, services and cash back / discounts must be resolved by the Card Holder/s with the Alliance Partners directly without any reference to ICICI Bank.
• ICICI Bank reserves the right to disqualify the ICICI Bank Net Banking Users from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer or otherwise by use of the Card.
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
• The Offer is not available wherever prohibited and / or on merchandise / products / services for which such offers cannot be offered for any reason whatsoever.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at abhijit_m@apollohospitals.com / ramakrishna_d@apollohospitals.com without any reference to ICICI Bank. The same shall be addressed by Mr. Abhijit Majumdar and Mr. Ramakrishna D only up to a period of 15 days after the date of transaction/purchase.
• The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
• ICICI Bank / Alliance partner reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
• If the ICICI Bank Net Banking User ceases to be an ICICI Bank Net Banking User at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Net Banking User.
• ICICI Bank will not be liable in any manner whatsoever for any loss/ damage /claim/injury that may arise due to withdrawal or change in the terms and conditions of the Offer.
• ICICI Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any Product(s)/Service(s)/discount/benefit availed by the ICICI Bank Net Banking Users under the Offer.
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the Product(s)/Service(s)/discounts/benefits in relation this Offer.