Terms and Condition

I. DEFINITIONS

• “Alliance Partner” shall mean Mumsbuddy Care Private Limited, hereby known as “Mumsbuddy.com” , who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
• “ICICIBankNetBankingUser” shall mean a person who holds an ICICI Bank savings account, loan / facility account(s), depository account(s) and/or any other type of account(s), so maintained with ICICI Bank or its Affiliate which are eligible account(s) for purposes of ICICI Bank Net Banking Service(s) and who has received communication from ICICI Bank with respect to the Offer.
• “ICICI Bank Net Banking Service(s) “shall mean  internet banking services of ICICI Bank offered to ICICIBankNetBankingUser.
• Card" shall mean an ICICI Bank VISA / AMEX / Master Card credit card and/or ICICI Bank debit card and/or ICICI Bank prepaid card any other card issued by ICICI Bank
• Card Holder/s" shall mean such customer/s to whom a Card has been issued and who is authorized to hold the Card.
• “Offer” shall mean such discount(s) /benefit(s) provided by the Alliance Partner on purchase of Products/Services using ICICI Bank Net Banking Services, during the Offer Period on the Website.
• “Offer Period” shall mean the period commencing from April 20, 2013 to March 31, 2014, both days inclusive.
• "Primary Terms and Conditions" shall mean the terms and conditions applicable to e ICICI Bank’s  Internet banking facility/service .
• “Products/Services” shall mean the goods/benefits/facilities offered by the Alliance Partner.
• “Website” shall mean the following website of the Alliance Partner   www.mumsbuddy.com
• “Void Transaction” shall mean any transaction wherein the transaction has taken place but has been canceled /rejected /unsuccessful by the Alliance Partner.

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them  in the Primary Terms and Conditions. These terms (“Terms”) shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II. OFFER

ICICI Bank customers will get a 10% on first purchase and 15% on second purchase on purchase  on a minimum purchase of Rs. 500 and above on shopping online at the Alliance partner's website “www.mumsbuddy.com”

• To avail  benefits under the Offer the ICICI Bank Net Banking Users/Cardholders shall be required to make a transaction/purchase on the Website using ICICI Bank Net Banking Service(s)/Card(s)  during  the Offer Period commencing from April  20, 2013 to March 31, 2014, both days inclusive.
• The Offer is valid only for select set of ICICIBankNetBankingUser(s)/Cardholders(s) selected at the sole discretion of ICICI Bank and who have received communication about the Offer from ICICI Bank, during the Offer Period.
• Participation in the Offer by the ICICI Bank Net Banking User/s/Cardholders(s)  is on a voluntary basis.
• The ICICI Bank Net Banking User/s/Cardholders(s)  may avail the Offer during the Offer Period or until the stock lasts, whichever is earlier.
• This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank Net Banking User/s / Cardholders(s) by the Alliance Partner.
• The Offer is non-transferable, non-binding and non-encashable.
• The Offer is not valid for Void Transactions

III. Redemption process:

• Log on to www.mumsbuddy.com
• Select the products of choice
• Enter the promo code “ICICI250313”
• Make payment using ICICI Bank Netbanking services, Credit card or Debit card

Customer escalation process:
For escalations, please call our helpline at 022-24300411 or email us at wecare@mumsbuddy.com

IV.Terms and Conditions applicable to the Offer prescribed by Alliance Partner

• Damaged products need to be reported at the time of delivery or within 2 days from date of delivery
• Order cancellations intimated through phone or email would only be honoured in case the product has not been dispatched
• For Cash on delivery items, if delivery denied, there would be a charge of Rs300 to cover cost of dispatch and return.
• Estimated shipping time differs for each product and is mentioned on the product page. Total delivery time includes another 1-3 days to capture the order placed.
• Under our 30-day replacement guarantee, if there is an issue with the size of the product and the required size is not available, a complete refund (gross of any charges) would be credited to the customer account within 10 day working days.
• Please be aware that while we try our level best to detail product features and capture photos in natural light, marginal differences are unavoidable and should not be cause of unnecessary return.

V. Terms and Conditions applicable to the Offer prescribed by ICICI Bank

• This offer is brought to you solely by the alliance partner. ICICI Bank is only communicating this offer on behalf of the Alliance partner.
• ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by the alliance partner
• Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Net Banking User/s. due to provision of the Offer, shall be to the sole account of the ICICIBankNetBankingUser/s. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Net Banking User/s.
• The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by the alliance partner
• ICICI Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the Cash back / discounts offered by the Alliance Partner. Any dispute or claim regarding the goods, services and cash back / discounts must be resolved by the Card Holder/s with the Program Partners directly without any reference to ICICI Bank.
• ICICI Bank reserves the right to disqualify the Program Partner/s or Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
• The Program is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at @ wecare@mumsbuddy.com  without any reference to ICICI Bank. The same shall be addressed by Mumsbuddy.com only up to a period of 15 days after the date of transaction/purchase.
• All communication / notices with regard to this offer should be addressed to Mumsbuddy Care Private Limited address :1302, Lodha Grandeur, Sayani Road, Prabhadevi, Mumbai – 400 025
• The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
• ICICI Bank / Alliance partner reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
• If the ICICI Bank Net Banking User/Cardholders ceases to be a ICICI Bank Net Banking User/Cardholders at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Net Banking User/Cardholders.