Terms and Condition

I. DEFINITIONS

• “Alliance Partner” shall mean Carat Lane Trading Private Limited, hereby referred to as “Caratlane” who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
• “Customer/s” shall mean such customers of ICICI Bank who have availed of internet banking facility, for the purpose of this offer shall mean an ICICI Bank Net banking User using internet banking.
• "Card" refers to any Credit Card (Visa/MasterCard) or Debit Card/Prepaid/Gift card (Electron/Maestro) issued to the Cardholder by ICICI Bank in India or abroad.
• "Cardholder/s" refers to a customer to whom a Card has been issued and who is authorized to hold the Card.
• “ICICI Bank Net Banking User” shall mean a person who holds an ICICI Bank savings account, loan / facility account(s), depository account(s) and/or any other type of account(s), so maintained with ICICI Bank or its Affiliate which are eligible account(s) for purposes of ICICI Bank Net Banking Service(s) and who has received communication from ICICI Bank with respect to the Offer.
• “ICICI Bank Net Banking Service(s) “shall mean internet banking services of ICICI Bank offered to ICICI Bank Net Banking User.
• “Offer” shall mean such discount(s) /benefit(s) provided by the Alliance Partner on purchase of Products/Services using ICICI Bank Net Banking Services, during the Offer Period on the Website.
• “Offer Period” shall mean the period commencing from October 21, 2013 till March 31, 2014, both days inclusive.
• "Primary Terms and Conditions" shall mean the terms and conditions applicable to ICICI Bank’s Internet banking facility/service.
• “Products/Services” shall mean the goods/benefits/facilities offered by the Alliance Partner.
• “Website” shall mean the following website of the Alliance Partner www.caratlane.com.
• “Void Transaction” shall mean any transaction wherein the transaction has taken place but has been canceled /rejected /unsuccessful by the Alliance Partner.

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms (“Terms”) shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II) Offer:

ICICI Bank customer wil GET EXTRA 5% OFF ON PURCHASE OF DIAMOND & GEMSTONE JEWELLERY from Caratlane website, “www.caratlane.com”

    In order to avail the Offer the Customer shall be required to transact through online on the Alliance Partner’s Website www.caratlane.com during the Offer Period and shall be required to make payment through the Net banking services/ Cards held by the Customer with ICICI Bank
    To avail benefits under the Offer the ICICI Bank customer shall be required to make a transaction/purchase using ICICI Bank Net Banking Service(s)/ Cards during the Offer Period.
    The Offer is valid only for select set of ICICI Bank customer(s) selected at the sole discretion of ICICI Bank and who have received communication about the Offer from ICICI Bank, during the Offer Period.
    Participation in the Offer by the ICICI Bank customer/s is on a voluntary basis.
    The ICICI Bank Net Banking User/s may avail the Offer during the Offer Period or until the stock lasts, whichever is earlier.
    This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank Net Banking User/s by the Alliance Partner.
    The Offer is non-transferable, non-binding and non-encashable.
    The Offer is not valid for Void Transactions

Redemption process:

    The customer shall log on to www.caratlane.com
    Select any Diamond or Gemstone jewelery
    Enter the promo code (1st 6 digits of their ICICI bank card) + (current month + current year (mmyy))
    Make payment using ICICI Bank Netbanking, Credit card or Debit card

Customer escalation process:

    Write to us at contactus@caratlane.com or call the toll free no. 1800-102-0103

III) Terms and Conditions applicable to the Offer prescribed by Alliance Partner

    This offer is brought to you solely by the alliance partner. ICICI Bank is only communicating this offer on behalf of the Alliance partner.
    These offer codes are to be used at the time of the payment on CaratLane.com
    The offer is applicable on the total merchandise value excluding VAT.
    This promotion is applicable till March 31st, 2014.
    The maximum benefit of the offer cannot exceed Rs. 5000/-
    The offer is valid for a single usage per customer and are not transferable.
    The Offer is applicable on purchase of diamond and gemstone jewellery only listed on CaratLane.com, by entering the correct offer code.
    Vouchers will not be valid on gold coins, plain gold jewellery, loose solitaires, solitaire jewellery and solitaire shanks.
    This Offer Is A Stand Alone Offer And The Benefits Offered Under This Offer Cannot Be Clubbed Together And/Or In Any Way Be Cumulated With Any Other Offer Of Caratlane.Com In Any Manner, Or Form.
    If customer wishes to return the jewellery, he/she will not get the offer value back.
    In no case whatsoever can the voucher amount be refunded, encashed or partly utilised.
    In order to avail of the discount the customer must apply the offer code prior to checkout at CaratLane.com. CaratLane.com shall not be liable for the failure of the customer to apply the offer code.

IV) Terms and Conditions applicable to the Offer prescribed by ICICI Bank

    ? This offer is brought to you solely by the alliance partner. ICICI Bank is only communicating this offer on behalf of the Alliance partner.
    ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by the alliance partner
    Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Net Banking User/s due to provision of the Offer, shall be to the sole account of the ICICI Bank Net Banking User/s. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Net Banking User/s.
    The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by the alliance partner
    ICICI Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the Cash back / discounts offered by the Alliance Partner. Any dispute or claim regarding the goods, services and cash back / discounts must be resolved by the Net banking user/s with the Program Partners directly without any reference to ICICI Bank.
    ICICI Bank reserves the right to disqualify the Program Partner/s or Account Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Netbanking service.
    ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
    The Program is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.
    All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at @ contactus@caratlane.com or call the tollfree no. 1800-102-0103 without any reference to ICICI Bank. The same shall be addressed by Caratlane.com only up to a period of 15 days after the date of transaction/purchase.
    All communication / notices with regard to this offer should be addressed to Carat Lane Trading Private Limited address : #50/1/2, Cathedral Road, Gopalapuram, Chennai 600086
    The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
    ICICI Bank / Alliance partner reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
    If the ICICI Bank Net Banking User/Cardholders ceases to be a ICICI Bank Net Banking User/Cardholders at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Net Banking User/Cardholders