Corporate Online Tax FAQs

Tax Challan can be downloaded from Retail Internet Banking (RIB), Corporate Internet Banking (CIB) and iMobile app.

Yes, ICICI Bank is authorised to collect tax for 15 states. For details, click here .

Yes, ICICI Bank is authorized to collect custom duty. Customers can now select ICICI Bank on ICEGATE portal for making custom duty payments.

Yes, user can approve the bulk file uploaded by maker in a single go. Path: Tax Payment > Bulk Tax Payment > Bulk Tax File Approval > Approve or Reject Uploaded Files.

Currently, customer can make tax payment through Retail Internet Banking (RIB), Corporate Internet Banking (CIB), iMobile app, instaBIZ, Debit Card and offline.

Existing Corporate Internet Banking (CIB) customer (having bill payment access) can avail of bulk tax payment access through a simple Service Request(SR).

Yes, you can schedule tax payment for a later date.

Yes, you can opt for only Tax Payment access on Corporate Internet Banking (CIB). However, then you shall not be provided access to RTGS, NEFT, Fund Transfer, etc.

Through 'Quick Tax' payment, you can directly pay Direct tax on ICICI Bank website (www.icicibank.com/tax ) and need not go to NSDL website to pay tax. The same is available for Direct tax on CIB too.

During account opening, if you opt for transaction access in Corporate Internet Banking (CIB) then “Tax Payment” access is provided by default.

Yes, Host-to-Host service for Tax Payment is available with ICICI Bank.

Yes, Self Assessment Tax and Advance Tax can be paid through iMobile app.

Yes, through 'Bulk Tax Facility', you can upload bulk transactions.

ICICI Bank is authorised to collect Direct Tax, Indirect Tax, Custom Duty, GST and 15 specified states tax. For more information you can click here.

The following payment modes are available on e-Pay Tax services at the e-Filing Portal for Direct Tax Payments:

• Net Banking
• ICICI Bank Debit Card
• Pay at 5000+ ICICI Bank Branches.

• The customer will have to visit e-Pay Tax services at the e-Filing Income Tax Portal using the link https://www.incometax.gov.in/iec/foportal/
• e-Pay Tax services at the e-Filing Portal have a pre-login section which can be accessed by the tax payer by entering his/ her PAN/ TAN along with the mobile number and OTP. Through this section, few types of Direct Tax transactions can be initiated. Link for the pre-login section: https://eportal.incometax.gov.in/iec/foservices/#/e-pay-tax-prelogin/user-details
• Additionally, e-Pay Tax services at the e-Filing Portal also have a login section, which can be accessed by the taxpayer by entering his/ her PAN/ TAN and password. Through this section, all types of Direct Tax transactions can be initiated. Link for the login section: https://eportal.incometax.gov.in/iec/foservices/#/login

The customer needs to log in to TIN 2.0 portal for downloading the challan for Direct Tax payments processed successfully through any mode. TIN 2.0 login link and the path to download the challan is as below.

Step 1 - Visit the Income Tax Portal page using the following link - https://www.incometax.gov.in/iec/foportal/

Step 2 - Log in with PAN/ TAN which was used for the payment

Step 3 - Click on e-File and select e-Pay Tax

Step 4 - Select ‘Payment History’

Step 5 - Click on ‘Action’ and download the challan copy

Path: log in to https://eportal.incometax.gov.in/iec/foservices/#/login >> e-File >> E-Pay Tax >> Payment History >> Action >> Download

Yes, a customer can view all the challans paid until Oct 31, 2022. With effect from Nov 01, 2022, the customer will only receive Debit Advice from the Internet Banking portal. For challan download, the customer needs to visit the e-Filing portal.

The following channels are available to a corporate customer for Direct Tax payments under the e-Pay Tax services at the e-Filing Portal:

• Net Banking through e-Pay Tax services at the e-Filing Portal
• ICICI Bank Debit Card through e-Pay Tax services at the e-Filing Portal.

Please follow the steps below to check the payment status on the Income Tax Portal.

Step 1 - Visit the Income Tax Portal page using the following link - <https://www.incometax.gov.in/iec/foportal>.

Step 2 - Click on ‘Know Tax Payment Status’

Step 3 - Enter PAN/ TAN, CRN and mobile number and click on ‘Continue’

Step 4 - Enter the 6-digit OTP received on your mobile number and click on ‘Submit’

Step 5 - Post clicking on ‘Submit’, the payment status will reflect on screen

<https://www.incometax.gov.in/iec/foportal >> Know Payment Status >> Enter PAN/TAN, CRN, mobile number and OTP

If the transaction status is other than ‘PAID’, please mark an e-mail to - <gbprocess@icicibank.com>.

The customer can make payments at any ICICI Bank Branch through cash, cheque or DD under the ‘Pay at Bank Counter’ option available on the e-Pay Tax services at the e-Filing Portal for a Direct Tax transaction.

Yes, two-factor authentication (OTP and Grid Card) will be required to process Direct Tax payments.

The customer can generate a tax transaction report through the following path:

Step 1: Customer has to log in to CIB (Corporate Internet Banking) by entering his/ her credentials.

• In case the customer selects ‘DASHBOARD’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/ she will be redirected to the CIB Dashboard page

• In case the customer selects the ‘TAX’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/she will be redirected to the GIB payment page

Step 2: Click on the Tax Payment Inquiry Menu

Step 3:  Select the date range, from and to

Step 4: Select the appropriate Tax Type (Merchant) from the options in the dropdown list

Step 5:  Click on ‘Generate Report’

TAX/EPFO/ESIC > Direct Tax > Tax payment inquiry > Generate report

Yes, the customer can see the Transaction Preview page with the Challan Reference Number generated on the TIN 2.0 portal before making the payment.

Yes, ICICI Bank will provide a Debit Advice for all the Direct Tax transactions and it will include the Challan Reference Number generated on the TIN 2.0 portal. Debit Advice will be available on the same channel that is used for transaction processing.

The customer will receive the Debit Advice from the Bank on his/ her registered e-mail ID and can download it from ICICI Bank Corporate Internet Banking. Path:  Log in to CIB > Tax/EPFO/ESIC > Tax payments > Direct Tax > Tax Payment Inquiry > Go to the bottom of the page and click on ‘Generate Challan E-receipt’ > Download.

The customer will receive the Debit Advice from the Bank on his/ her registered e-mail ID and can download it from ICICI Bank Internet Banking.

Path: Log in to Internet Banking > Tax Centre >View Tax Challan.

In case the customer has initiated a Direct Tax transaction from the e-Pay Tax services at the e-Filing Portal, the customer will be auto-redirected back to the e-Pay Tax services at the e-Filing Portal after the payment is completed for downloading the challan.

A corporate customer can process multiple Direct Tax transactions with the bulk file upload solution through Internet Banking. The uploaded file can cater to the transactions of minor head codes <100> (Advance tax), <200> (TDS) and <300> (Self-Assessment) only (Refer to Annexure -1 for details on minor and major codes).

Path : Login to CIB > Tax/EPFO/ESIC > Tax payments > Direct Tax > Tax Payment > Bulk Tax Payment > Bulk Direct Tax File Upload

The maker can recall the transactions through the following path:

• Step 1: Click on the ‘Tax payment Menu’ and select the ‘Approval’ option
• Step 2: Click on ‘Pending and Recalled Payment’
• Step 3: Select the payment and recall

TAX/EPFO/ESIC > Direct Tax > Tax payment > Approval > Pending or Recalled payments.

All the non-mandatory fields have been defined in the sample file format which is available on CIB for processing Direct Tax payments through bulk file uploads and can be downloaded using the following path:

Path : Log in to CIB > Tax/EPFO/ESIC > Tax payments > Direct Tax > Tax Payment > Bulk Tax Payment > Bulk Direct Tax File Upload

The customer can check the transaction status at the Bank’s end through the following path:

Step 1: The customer has to log in to CIB (Corporate Internet Banking) by entering his/ her credentials.

• In case, the customer selects the ‘DASHBOARD’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, the customer will be redirected to the CIB DASHBOARD page

• In case the customer selects ‘TAX’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/she will be redirected to the GIB payment page.

Step 2: Click on the Tax Payment Inquiry Menu

Step 3:  Select date range, from and to

Step 4: Select the appropriate Tax Type (Merchant) from the dropdown options

Step 5:  Click on the search tab (transaction will reflect on the screen basis the search criteria selected by the customer). The customer can search all the transactions or a specific transaction with the search option

Sept 6:Check the status of the transaction under ‘Status’ field

Step 7: The customer can check the complete transaction details by clicking on the Reference Number hyperlink

TAX/EPFO/ESIC > Direct Tax > Tax Payment Inquiry > From date and to date > Merchant Name

Through a bulk file upload in CIB, 199 transactions per file can be processed at once for Direct Tax payments under minor codes 100, 200 and 300 only (Refer to Annexure-I for details on minor and major codes).

The customer can view the details of the uploaded file for processing Direct Tax transactions through a bulk file upload on CIB using the following path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Bulk Tax Payment > View uploaded file details.

Yes, the customer can cancel the processing of the bulk file uploaded on CIB for processing Direct Tax payments before verification using the following path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Bulk Tax Payment > View Uploaded File Details > Action > Cancel File Processing.

Customers can download the sample file format for processing Direct Tax transactions through bulk file upload on CIB by using the following path:

Log in to CIB > Tax/EPFO/ESIC > Direct Tax > Tax Payment > Bulk Tax Payment > Bulk Direct Tax file upload.

The checker/ authoriser can approve a Direct Tax transaction through bulk file upload on CIB using the following path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Bulk Tax Payment > Bulk Direct Tax file approval.

No, 26QB, 26QC and 26QD will be initiated from the login section on e-Pay Tax services at the e-Filing Portal.

Yes, in case of a corporate customer, a maker can recall the transaction initiated on CIB if the transaction is pending with the next approver using the below path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Recall and Reinitiate Payment.

The checker/ authoriser can approve a Direct Tax transaction on CIB using the below path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Approval queue for Direct Tax

Corporate customers can check the status of pending transactions or details of the next approver on CIB by using the below path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Pending approval for corporate transactions.

While generating a challan on TIN 2.0 e-Filing Portal for the payment of Direct Tax, the customer needs to select the option of ‘Pay at Bank Counter’ from the payment modes available on the portal.

Yes, Non-ICICI Bank Cheques and DDs will be accepted.

Yes, ICICI Bank customers and even non-ICICI Bank customers can place requests at branches after generating the challan under the ‘Pay at Bank Counter’ option and selecting ‘Cheque’ as the mode of payment.

The customer can upload the bulk tax payment file through the following path:

Step 1: The customer has to log in to CIB (Corporate Internet Banking) by entering his/ her credentials.

• In case the customer selects the ‘DASHBOARD’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/ she will be redirected to the CIB DASHBOARD page

• In case, the customer selects TAX option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/ she will be redirected to the GIB payment page

Step 2: Click on Tax Payment Menu and select Bulk Tax Payment option

Step 3: Select ‘Bulk Direct Tax File Upload’ option.

Step 4: Select Product Type

Step 5: Click on ‘Choose File’ and select the required file for upload

Step 6: Input File Description

Step 7: Select the approver and click on ‘Submit’ tab.

TAX Menu option > Tax Payment > Bulk Tax Payment > Bulk Tax Payment File Upload

User can upload the bulk tax payment file through below path:

Step 1: User has to login to CIB (Corporate Internet Banking) by entering their credentials.

Step 2: Click on ‘Tax payment’ Menu and select ‘Bulk Tax Payment’ option.

Step 3: Select ‘Bulk Direct Tax File Upload’ option.

Step 4: Select Product Type.

Step 5: Click on ‘Choose File’ and select the required file for upload.

Step 6: Input File Description.

Step 7: Select approver and click on ‘Submit’ tab.

Tax menu option: Tax Payment > Bulk Tax Payment > Bulk Tax Payment File Upload.

For identifying a Direct Tax transaction processed through Internet Banking in the account statement, the taxpayer will have to check the narration containing ‘GIB’ and ‘DTAX’.

Direct Tax Challan will expire in 15 days, before which the transaction needs to be successfully completed. In case the payment is not completed within 15 days, the generated challan will expire and the customer will need to reinitiate a fresh transaction.

No modifications / rectifications, whatsoever can be done in the transaction details/ challans after the payment has been successfully processed.

The Bank will not be able to undertake any refund or reverse the funds once the payment for Direct Tax transactions is successfully processed. Taxpayers may connect with the Income Tax Department for such requests and follow their prescribed guidelines.

In case the account has been debited but the transaction status is still showing as pending, the customer is suggested to wait for 30 - 45 minutes for the transaction status to get updated.

In case the transaction status has been confirmed as a success by the Bank, but is still showing as awaiting confirmation from the Bank on e- TIN 2.0 e-Filing Portal, the customer is suggested to wait for 30 - 45 minutes for the transaction payment status to get updated.

In this exceptional scenario, the customer is suggested to wait for 30 - 45 minutes on TIN 2.0 e-Filing Portal for the status to get updated. However, in case of further delay, the customer should contact TIN 2.0  e-Filing Portal Customer Care at https://www.incometax.gov.in/iec/foportal/contact-us

No, the system will not accept the decimal value in the amount.

The checker/ authoriser can approve maximum of 25 transactions at once, when initiated through the Bulk Single Payment option on ANNEXURE-I.

There are three solutions provided by ICICI Bank for making Direct Tax Payments:

1. Bulk file upload on CIB

2. Host-to-Host (H2H)

3. Direct tax payment through API

The uploaded file can cater to transactions of minor head code 100 (Advance tax), 200 (TDS) and 300 (Self-Assessment) only. [Refer to Annexure -1 for details on minor and major codes).

Customer can reach out through cibhotline@icicibank.com

Due Date for TDS is 7^th of every month.

Due Date for Advance Tax is 15^th of every quarter end.

User can approve the uploaded bulk tax payment file through below path:

Step 1: User has to login to CIB (Corporate Internet Banking) by entering their credentials.

Step 2: Click on ‘Tax payment’ Menu and select ‘Bulk Tax Payment’ option.

Step 3: Select ‘Bulk Direct Tax File Approval’ option.

Step 4: Click on ‘Action’ tab to approve or reject the uploaded file.

Tax menu option: Tax Payment > Bulk Tax Payment > Bulk Tax File Approval > Approve or Reject Uploaded Files.

Branch / Business Unit may check rules in iView under CIB user ID details > Load > Select Corporate ID > Transaction limit for corporate ID > Check tax payment under transaction type > Check applicable rule OR raise an SR in FCRM under the path: Corporate > CIB related > Tax collection queries. Send an e-mail to gbprocess@icicibank.com. The TAT to resolve the queries is T+2 working days through the mode of receipt of query.

Branch / Business Unit may check rules in iView under CIB user ID details > Load > Select Corporate ID > Transaction limit for corporate ID > Check tax payment under transaction type OR raise an SR in FCRM under the path: Corporate > CIB related > Tax collection queries. Send e-mail to <gbprocess@icicibank.com>. The TAT to resolve the queries is T+2 working days through the mode of receipt of query.

The Branch needs to raise SR in FCRM under Corporate > CIB related > Upgrade transaction access, along with request letter and supporting document as per constitution of the client.

A customer may reach out to ICICI Bank Customer Care at:

1. <customer.care@icicibank.com> (Savings Account Customers)

2. <corporatecare@icicibank.com> (Current Account Customers).

No, Indirect tax payments are only allowed through online mode.

1. Log in to GSTN portal > Go to the ‘Services’ tab > Payments > Create Challan

2. Enter GSTIN/UIN/TMPID > Enter displayed ‘Captcha’ and click on ‘Proceed’

3. Enter amount under the different Tax heads (CGST, SGST, IGST and CESS) as per details on the Application cum Debit Form and select ePayment as payment mode. Click on ‘Generate Challan’

4. Enter the correct GSTIN manually and click on ‘Proceed’

5. GST Challan is created with CPIN (Transaction Reference Number)

6. The Challan can be downloaded by clicking on the ‘Download’ tab

7. Select Net Banking as ePayment mode > Select ICICI Bank > Tick the ‘Terms and Conditions apply’ checkbox > Click on ‘Make Payment’

8. Select the channel ‘Pay as a Corporate User’ and continue:

   1. Log in by entering Corporate ID, User ID and Password

   2. Select Bank Account and click on the ‘Continue’ button

   3. On the confirmation page, click on the ‘Submit’ button and the transaction will be initiated

   4. You can now click on ‘Download Debit Advice’ to obtain Debit Advice or click on ‘Return to Government Site’ to initiate another payment

   5. Once you click on ‘Return to Government Site’, the system will redirect to GSTN portal.

The Due Date for GST payment is the 20^th of every month.

The Challan can be downloaded by clicking on the ‘Download’ tab on GSTN portal.

Yes. Log in to CIB > Tax/EPFO/ESIC > Bulk GSTNs and Others > Tax Payment > GST Bulk Payment > GST Bulk Payment Initiation > Search Criteria > Select Account Number > Select Multiple Challans > Choose Authentication Mode (OTP/Grid Card) > Continue > Select Approver and Initiate Payment.

Log in on CIB > Tax Page > Direct Tax > GIB Landing Page > Tax Payment > Register GSTN > Click here to register multiple GSTN through file (download the sample file) > Choose File > Submit.

199 GSTNs can be added in excel and payments can be made.

Customers who have GSTINs registered with ICICI Bank Corporate Internet Banking (CIB) can create multiple challans by clicking on ‘Return to GST Portal for Bulk Transaction’ and upload the file after logging in to CIB through GSTN Government portal. It is a one-time CIB login process to pay multiple challans in one go.

ICICI Bank offers multiple solutions to make GST payments easy and secure:

• Simplified solution: For paying multiple challans in one go through CIB
• API solution: Offering Payment and Debit Advice, double verification, inquiry and re-inquiry features through API integration.

Following payment modes are available on GSTN portal:

• ICICI Bank Net Banking
• ICICI Bank Debit Card
• 5,000+ ICICI Bank Branches.

To check payment status of GST Challan: https://www.gst.gov.in/ > Go to the ‘Services’ tab > Track payment status > Enter your GSTIN and CPIN to track status/view challan and receipt.

At a given time, payment for 50 challans can be approved and madeusing single login on ICICI Bank Corporate Internet Banking.

1. Log in to GSTN portal > Go to ‘Services’ tab > Payments > Create challan
2. Enter GSTIN / UIN / TMPID, enter displayed captcha and click on proceed
3. Enter the amount under different tax heads (CGST, SGST, IGST and CESS) as per details on application-cum-debit form of customer and select the mode of payment as ‘Over The Counter’. Click on ‘Generate Challan’
4. Enter the GSTIN manually and click on proceed
5. After entering the correct GSTIN & clicking on ‘Proceed’, GST challan is created with CPIN (Transaction Reference Number)
6. Choose ‘Over the counter’ under mode of payment and select ICICI Bank, then click on ‘Make payment’ tab
7. Download the mandate form challan and visit any authorised ICICI Bank Branch along with Cash/Cheque/DD.

Login to CIB> Click on tab Tax/EPFO/ESIC> Tax payment inquiry> Click on search criteria and get the Debit Advice

No. There are no charges for making GST payments through ICICI Bank Net Banking.

One can make GST payments through Cash, Cheque, Demand Draft under ‘Over the Counter’ payment mode.

Yes. You can make your GST payments on holidays with ICICI Bank Net Banking

Goods and Services Tax is an Indirect Tax levied by the Government of India on all goods and services, apart from those exempted. ICICI Bank offers payment facility for Goods and Services Tax to its Retail and Corporate customers.

Below are the types of Custom Duties which can be paid through ICICI Bank:

• ICES Custom Duty - Indian Customs EDI System
• SEZ Custom Duty - Special Economic Zones
• ECCS - Express Cargo Clearance System.

The following details are required to be filled for making a Custom Duty payment:
Duty type
Document type
Location
Identification number.

Central Excise duty is an indirect form of taxation and is collected from the customer by a retailer or an intermediary. It is paid when goods are transferred from the production unit to a warehouse.

Follow the below path:

Visit ICEGATE portal > Go to Services > e-Payment > Choose the type of duty and fill in the required details:

For making the payment follow the below steps:

Pay through Internet Banking: Log in to ICEGATE payment page > Select the unpaid challans > Select payment mode as Internet Banking and complete the payment.

Electronic Cash Ledger (ECL)

Internet Banking.

Electronic Cash Ledger (ECL) is an additional wallet based payment mode that has been introduced on ICEGATE 2.0 (CEP) to credit funds in the virtual account of the registered trade user and can only be used for the payments of ICES Custom Duty and ECCS.

A wallet can be activated by the registered IEC holders and deposits can be made into it through ICICI Bank Internet Banking.

On the ICEGATE e-Payment page unregistered users have to select 'No' for 'Do you have ICEGATE ID?' question and need to submit their PAN details for further processing and pay the Custom Duty accordingly.

Follow the below steps for paying Custom Duty using ECL Wallet facility:

Log in to ICEGATE Account > Route to financial services > Fund ECL using Internet Banking > Settle challans using ECL funds.

No, you can make payments of ICES Custom Duty and ECCS only, with ECL.

Follow the below steps for paying Custom Duty using ECL Wallet facility:

Visit ICEGATE portal > Go to Services > e-Payment > Choose the type of duty and fill in the required details.

For payment follow the below steps:

Pay through ECL: Log in to ICEGATE Account > Route to financial services > Fund ECL using Internet Banking > Settle challans using ECL funds.

Follow the below steps for paying Custom Duty using ICICI Bank Internet Banking:

Visit ICEGATE portal > Go to Services > e-Payment > Choose the type of duty and fill in the required details.

For payment through Internet Banking follow the below steps:

Pay through Internet Banking: Log in to ICEGATE payment page > Select unpaid challans > Select payment mode as Internet Banking and complete the payment.

The customer will receive transaction status update on ICICI Bank Internet Banking after funding ECL Wallet.

The customer will receive Debit Advice post successful completion of payment transaction.

Some key features of ICEGATE (CEP) 2.0 are -

• API-based solution for real-time update on ICEGATE portal
• Dashboard to view transaction details on ICEGATE 2.0 (CEP) portal under ECL
• Instant refunds to ECL Wallet
• Payment of all Indirect Taxes using multiple payment options provided on a single portal.

To check the payment status update on ICEGATE 2.0 (CEP) portal, go to https://www.icegate.gov.in/ and follow the path –

ICEGATE payment > Services > e-Payment > Enquiry Tab > Put credentials and enquiry date > View e-Payment receipt.

Refund is done in the ECL Wallet and from the ECL Wallet, payments of ICES Custom Duty and ECCS can be done

Please follow the below steps to check the payment status on ICEGATE Portal.

Step 1 - Visit ICEGATE payment enquiry page using the following link – <https://cbicpay.icegate.gov.in/iceepay/enquiry>

Step 2 - Enter the relevant details (applicable basis Debit Advice provided) – Duty type, Document type, Location, Identification number and Captcha – and then click on ‘Submit’

Step 3: - Check Bank/RBI/ECL and Payment Integration status on ICEGATE portal against the transactions.

Please note

1. In case of failure at ‘Payment Integration Status’, when RBI/Bank status is shown as ‘Success’, user is requested to re-initiate the transaction from the amount credited in the ECL Wallet.

2. In case of pending at ‘Bank/RBI Status’ or pending at ‘Payment Integration Status’, user is requested to wait for the transaction confirmation till <11:59:59 p.m.> of the same day.

https://cbicpay.icegate.gov.in/iceepay/enquiry > Enquiry > Enter mandatory details > Click on Submit.

ICEGATE 2.0 (CEP) is a common platform for payment of various Indirect Taxes, such as, Central Excise, Service Tax, SEZ Custom Duty, ICES Custom Duty and ECCS using Internet Banking.