How to Activate a Debit Card - Pin Generation Steps

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Activate your Debit Card

Now you can use your ICICI Bank Debit Card without going to the ATM for activating the Debit Card.

For instance, you can use your debit card directly at:

Retail merchant outlets (for shopping, dining, fuel) using your ATM PIN
Every online transactions (bill payment, shopping, ticket booking etc.) by generating a 3D secure PIN
IVR (Interactive voice response) transactions using your ATM PIN
All ATMs for cash withdrawals, balance inquiries and other ATM transactions using your ATM PIN

In case you have not received your ATM PIN, please contact our 24-hour Customer Care to generate the ATM PIN for your Debit Card.

Enable International/Online transactions

You can enable your card for International/Online transactions 24X7 by following any of these options:

Log in to iMobile > Services > Card Services > Modify Debit Card Limit
Log in to Internet Banking > Service Requests > Bank Accounts > ATM/Debit Card Related > Increase/decrease Debit Card Limit
Log in to InstaBIZ > Services > Debit Card Services > Debit Card Limit Change
Log in to Corporate Internet Banking > Service Requests > Card Related > Debit Card Limit Change

In case you require any further information, please write to us at customer.care@icicibank.com from your registered e-mail ID or call our Customer Care.

Generate 3D Secure PIN

For doing an online transactions, all you need to do is to register your card with ICICI Bank for Verified by Visa / Master Secure Code. The registration shall provide added protection or safety against fraudulent transaction on your card, even if you misplace or lose it.

Having trouble using your Debit Card ?

How to use your Debit Card at retail outlets?

The merchant swipes or dips your card at a POS terminal
Merchant enters the transaction amount on the POS terminal. Verify the transaction amount
The POS machine will prompt for the ATM PIN to be entered by you
You enter your Debit Card ATM PIN in the machine
Once you enter the correct PIN and sign the charge slip, the transaction is confirmed and completed

How to use your debit card for online transaction?

Log on to a website for online transaction
Select the items and Click on Make Payment Sector
Enter your debit card number, cvv and expiry date
Enter Your Six digit Personal Identification Number (PIN) to Complete the process

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Popular FAQs

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What should I do if my Debit Card is not working?

If you are unable to transact on your debit card, you may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number. To know the local Customer Care numbers, please click here.

Is there any fees for using my Debit Card for retail or online transactions?

No. There is no fee for using your debit card for retail or online transactions. However, under certain merchant categories like railways and fuel, a fee may be levied by the merchant on every purchase.
To know international debit card transaction charges, please click here.

Can I use my Debit Card to pay online?

Currently your Debit Card can be used to make purchases from online merchants who have the Verified by Visa/ MasterCard SecureCode certification displayed on their web site.

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