TERMS & CONDITIONS FOR DIGITAL GOLD PRODUCT

Definitions

  • User means the customer of ICICI Bank Limited (“ICICI Bank”) who holds a savings account with ICICI Bank.
  • Digital Gold means 24 karat (physical) gold kept in a vault that the User can purchase from SafeGold. The User can purchase the gold in fractional quantity from SafeGold.
  • Gold Wallet means the virtual wallet maintained by SafeGold where the Digital Gold balance shall be displayed for the User. The Gold Wallet can be accessed by the User on ICICI Bank’s iMobile application and internet banking.
  • Delivery: SafeGold shall deliver the Digital Gold to the User when the User has bought a minimum 1(one) gram of Digital Gold.
  • The facility to purchase Digital Gold is provided in accordance with the arrangement between ICICI Bank and Digital Gold India Private Limited (“ SafeGold”) and conditions pertaining to such arrangement shall be specified by ICICI Bank from time to time.
  • The User accepts that it shall be responsible for entering correct details when initiating a transaction for purchase of Digital Gold. In no case shall ICICI Bank be held liable for any erroneous transactions incurred, arising out of or relating to the User entering wrong details during transaction.
  • ICICI Bank shall be responsible for only communicating the transaction requests of the User to SafeGold and facilitating the payment for the purchase of Digital Gold. All subsequent activities, including but not limited to, credit/refund of Digital Gold in the User’s Gold Wallet, Delivery of Digital Gold , sending acknowledgement, resolution of complaints regarding quality or quantity of Digital Gold etc., will be carried out by SafeGold. ICICI Bank shall not be responsible for any of the above mentioned activities of SafeGold and does not make any representation, warranty or undertaking in respect of such activities or the service levels of SafeGold in relation to such requests.
  • Terms and conditions of ICICI Bank and SafeGold apply for purchase of Digital Gold. ICICI Bank is not responsible for SafeGold’s products, goods, services and offers.
  • Usage of any SafeGold’s product / service shall constitute a contract between the User and SafeGold.
  • The User acknowledges that there may be delays or deficiencies in service levels by SafeGold, for which ICICI Bank cannot accept any liability. 
  • Nothing contained herein shall constitute or be deemed to constitute an advice, invitation, offer or solicitation to sell/purchase any products/services of ICICI Bank..
  • ICICI Bank expressly disclaims any liability to any person, in respect of anything done or omitted to be done by any such person by placing reliance upon the contents showcased for Digital Gold on internet banking platform and iMobile application.
  • The information provided herein is provided by ‘SafeGold’ and has been provided to ICICI Bank for showcasing on its digital channels for general understanding and information. ICICI Bank holds no responsibility for the accuracy of the information provided by SafeGold.
  • In connection with Digital Gold, I hereby acknowledge and agree to the following:
    • I give my consent to ICICI Bank to debit or credit the chosen savings account held in my name in a manner consistent with the transaction being executed.
    • I hereby expressly give consent to, and direct, ICICI Bank to process the payments with respect to the Digital Gold.
    • I hereby give my consent to ICICI Bank to disclose my name, registered mobile number, e-mail id and pincode of my registered address with ICICI Bank to SafeGold for the purpose of utilizing the services/goods offered by SafeGold.
    • I hereby give consent to SafeGold to contact me from time to time in relation to the services/ goods offered by SafeGold.
    • I hereby authorize ICICI Bank to share my PAN card details with ‘SafeGold’ if need arises for any regulatory reporting requirements as per the prevailing KYC norms for Digital Gold.
    • ICICI Bank shall not be responsible for delay/non Receipt of the Digital Gold balance or Delivery of the Digital Gold.
    • ICICI Bank shall not be responsible for any incorrect information with respect to the Digital Gold available on digital channels of ICICI Bank.