NSDL - Annexure A

  1. Names & contact details of Key Managerial Personnel

    KMP names

    Mr. Sandeep Bakhshi, Managing Director & CEO

    Mr. Sandeep Batra, Executive Director

    Mr. Rakesh Jha, Executive Director

    Mr. Anindya Banerjee, Chief Financial Officer

    Ms. Prachiti Lalingkar, Company Secretary

    Compliance Officer

    Contact details

    Mr. Praveen Kalagi

    Email : praveen.kalagi@icicibank.com

    Tel. No. : 022-4008 6976

  2. Any complaint can be mailed to corpdpgrievance@icicibank.com

  3. Status of complaint : Kindly write to corpdpgrievance@icicibank.com or to the Compliance Officer to find out the status of complaint:

Details of Contact

Person

Contact No (*)

Email Id

Compliance Officer

Mr. Praveen Kalagi

022-4008 6976

praveen.kalagi@icicibank.com

Escalation Matrix
Note : While raising query to the below contact numbers, kindly quote your demat client id along with depository participant id IN301348.
Details of Contact Person Address Contact No (*) Email Id Working
Hours
Customer care Mr. Aslam Shaikh ICICI Bank Ltd
Securities Market Services,
1st Floor,
Empire Complex,
414, Senapati Bapat Marg,
Lower Parel (West),
Mumbai-400013.
022-66672896 corpdpgrievance@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
Compliance Officer Mr. Praveen Kalagi ICICI BANK LTD,
Service Centre BANDRA
- KURLA COMPLEX
BANDRA (EAST),
Mumbai - 400051
022-4008 6976 praveen.kalagi@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
Head of Customer care Mr. Phani Kumar Thota ICICI Bank Ltd
Phone Banking Center,
ICICI Bank Tower,
Financial District,
Gachibowli,
Hyderabad 500032.
022-39337936 customer.care@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
CEO Mr. Sandeep Bakhshi ICICI Bank Ltd
Corporate Head Office
ICICI Bank Towers
Bandra - Kurla Complex,
Bandra (East),
Mumbai - 400 051.
022-40088008 managingdirector@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)

 

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal

After exhausting above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, he/she/they can initiate dispute resolution through the Online Dispute Resolution (ODR) Portal at https://smartodr.in/login.

 

For any NSDL depository related circulars please refer to the below link:

https://nsdl.co.in/business/circular.php

 

For NSDL IDeAS and e-Voting, Please refer to the below link:

https://eservices.nsdl.com/