Complaints against ICICI Bank as a Corporate Depository participant

Data for month ending - April 2022

SNReceived fromCarried forward from previous monthReceived during the monthTotal PendingResolved*Pending at the end of the month**Average Resolution time^ (in days)
Pending for less than 3 monthsPending for more than 3 months
1 Directly from Investors NIL NIL NIL NIL NIL NIL NIL
2 SEBI (SCORES) NIL NIL NIL NIL NIL NIL NIL
3 Depositories NIL NIL NIL NIL NIL NIL NIL
4 Other Sources (if any) NIL` NIL NIL NIL NIL NIL NIL
5 Grand Total NIL NIL NIL NIL NIL NIL NIL

 

Note: Only complaints received by the Bank, pertaining to the corporate depository participant services have been considered for the reporting.

Trend of monthly disposal of complaints

SNMonthCarried forward from previous monthReceivedResolved*Pending**
1 04/22 NIL NIL NIL NIL
2 05/22
3 06/22
4 07/22
5 08/22
6 09/22
7 10/22
8 11/22
9 12/22
10 01/23
11 02/23
12 03/23
Grand Total NIL NIL NIL NIL

 

*Should include complaints of previous months resolved in the current month, if any.

 

**Should include total complaints pending as on the last day of the month, if any.

 

^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

 

Note: Only complaints received by the Bank, pertaining to the corporate depository participant services have been considered for the reporting.

Trend of annual disposal of complaints

SNYearCarried forward from previous yearReceived during the yearResolved during the yearPending at the end of the year
1 2018-19 NIL 1 1 NIL
2 2019-20 NIL 2 2 NIL
3 2020-21 NIL 1 1 NIL
4 2021-22 NIL NIL NIL NIL
5 2022-23 (Till April 2022) NIL NIL NIL NIL
Grand Total Nil 4 4 Nil

 

Note: Only complaints received by the Bank, pertaining to the corporate depository participant services have been considered for the reporting.

Any grievance can be mailed to corpdpgrievance@icicibank.com.

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APR 2022 Click Here