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    Complaints against ICICI Bank as a Corporate Depository participant

    Data for month ending - March 2024

    SN Received from Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average Resolution time^ (in days)
    Pending for less than 3 months Pending for more than 3 months
    1 Directly from Investors Nil Nil Nil Nil Nil Nil Nil
    2 SEBI (SCORES) Nil Nil Nil Nil Nil Nil Nil
    3 Depositories Nil Nil Nil Nil Nil Nil Nil
    4 Other Sources (if any) Nil Nil Nil Nil Nil Nil Nil
    5 Grand Total Nil Nil Nil Nil Nil Nil Nil

     

    Note: Only complaints received by the Bank, pertaining to the corporate depository participant services have been considered for the reporting.

    Trend of monthly disposal of complaints

    SN Month Carried forward from previous month Received Resolved* Pending**
    1 04/23 NIL NIL Nil Nil
    2 05/23 NIL NIL NIL NIL
    3 06/23 NIL NIL NIL NIL
    4 07/23 NIL NIL NIL NIL
    5 08/23 NIL NIL NIL NIL
    6 09/23 NIL NIL NIL NIL
    7 10/23 NIL NIL NIL NIL
    8 11/23 NIL NIL NIL NIL
    9 12/23 NIL NIL NIL NIL
    10 01/24 NIL 1 1 NIL
    11 02/24 NIL NIL NIL NIL
    12 03/24 NIL NIL NIL NIL
      Grand Total Nil 1 1 Nil

     

    *Should include complaints of previous months resolved in the current month, if any.

    **Should include total complaints pending as on the last day of the month, if any.

    ^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

    Note: Only complaints received by the Bank, pertaining to the corporate depository participant services have been considered for the reporting.

    Trend of annual disposal of complaints

    SN Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
    1 2019-20 Nil 2 2 Nil
    2 2020-21 Nil 1 1 Nil
    3 2021-22 Nil Nil Nil Nil
    4 2022-23 Nil 2 2 Nil
    5 2023-24 Nil 1 1 Nil
      Grand Total Nil 6 6 Nil

     

    Note: Only complaints received by the Bank, pertaining to the corporate depository participant services have been considered for the reporting.

    Any grievance can be mailed to corpdpgrievance@icicibank.com.

     

    Date View/Download Form
    March 2024 Click Here
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