ICICI Bank has made every effort towards supporting the growth of SME segment and is among the largest private sector lenders. By effectively segmenting its customers according to industry and business linkages, ICICI Bank is able to customise its service approach and manage risk by enabling customised solutions, faster sanctions and in-time funds.

ICICI Bank recognises that SME needs go far beyond loans. As 95% of its SME customers are non-borrowers, ICICI Bank's strategy includes 'Beyond -Lending' approach by serving the complete needs of its SME customers through checking accounts, transaction banking services, cash management services, trade services etc.

By offering a 360-degree credit risk evaluation through trade references, business profiles, transaction histories and other non-traditional mechanisms, ICICI Bank believes in compensating for SMEs' lack of financial statements.

Beyond banking intiatives towards educating the SME sector,and promoting the SMEs business like the SME CEOs Knowledge Series, Emerging India Awards, SME Expos, etc. and industry level interventions like the SME Toolkit, helps SMEs to connect better with ICICI Bank.