Business Cards Solutions FAQs

What are JPMiles?


JPMiles is the rewards currency of the JetPrivilege programme, which can be earned every time a member flies on Jet Airways, Etihad Airways or transacts with any of JetPrivilege’s 150+ programme partners. These accumulated JPMiles can then be redeemed for free Award Flights on Jet Airways, Eithad Airways and 25+ airline partners to over 1,000 destinations across the world.

How do JPMiles earned on my Business Advantage Card get transferred to my JetPrivilege account?


All JPMiles that you earn on your Business Advantage Card accrue automatically into your JetPrivilege account each month within 30-45 working days of your valid card transaction. The JPMiles accrued will be basis the Miles Split Ratio Module (MSRM) chosen by the Company.

What is Miles Split Ratio Module (MSRM)?


Miles Split Ratio Module means the ratio offered by ICICI Bank in which the JPMiles earned on Qualifying Expenses are split between the Business and JetPrivilege member (company and employee). The available MSRMs are 75:25, 50:50 or 25:75, the company chooses an MSRM out of these options. For example, MSRM 75:25 specifies JPMiles split into 75% to the cardholder and 25% to the company. If your company has opted for this MSRM and you earn 1,000 JPMiles on Qualifying Expenses, 750 JPMiles will be credited into your JetPrivilege account and 250 JPMiles will be credited into your Company’s Business Rewards+ Account.
The JPMiles earned by your company are transferred to the Company’s Business Rewards+ account and your JPMiles are transferred to your individual JetPrivilege account. The MSRM needs to be chosen while enrolling for the programme and cannot be modified later.

How do I access my JetPrivilege account?


You can access your JetPrivilege account through www.jetairways.com or www.jetprivilege.com and login using your JetPrivilege membership number and password. You can also call the JetPrivilege Service Centre on 39893333 (for Bengaluru, Chennai, Delhi, Hyderabad, Kolkata and Mumbai). For other cities, affix STD code of any these 6 cities and dial 3989333.

How can I find out the number of JPMiles that I have in my JetPrivilege account?


You can login to your account on www.jetairways.com or www.jetprivilege.com or call the JetPrivilege Service Centre. You will have to quote your JetPrivilege membership number. This is embossed just below your name on your Business Advantage Card.

When and how can I redeem my JPMiles?


You can start redeeming JPMiles on accumulating 3,500 JPMiles or on completing 2 activities with any of the JetPrivilege programme partners. To calculate the JPMiles required for your travel, please refer to the mileage calculator on www.jetprivilege.com.

 

To redeem your JPMiles –

  1. Login to your JetPrivilege account at www.jetprivilege.com using your JetPrivilege membership number and password OR
  2. Call the JetPrivilege Service Centre on 39893333

How many JPMiles can I earn?


Please refer to the JPMiles section for applicable earn rate.
Your card can accumulate a maximum of 1,50,000 JPMiles against Qualifying Expenses in every anniversary year. When this cap is reached, a JPMiles Uncapping Fee of ₹20,000 will be levied to your Business Card account.

  • To continue earning JPMiles, please make this fee payment. Please call our Customer Care to reverse the fee if you choose not to pay it; further JPMiles will not accrue in that anniversary cycle.
  • The cap will be reset at the start of the next anniversary year and JPMiles will flow into your JetPrivilege account automatically from the next statement cycle. An anniversary year is one year from your card setup date.