InstaBIZ FAQs

InstaBIZ is ICICI Bank's powerful user-friendly app that helps Business Banking, Corporate and Institutional customers to execute complex banking transactions with ease from their Mobile Phones and Tablets.

Insta Banking allows you to initiate branch transaction through your mobile at your convenience. To complete the transaction, please visit the ‘May I Help you’ desk at any ICICI Bank Branch.

No, Insta Banking services can be availed from the Non-Logged in section only.

Yes, change of MPIN facility is allowed through InstaBIZ in Logged in section only.

• Enter Debit / Business Banking Card Number
• Enter Grid Values
• Enter One Time Activation Code (OTAC) received on your mobile number
• Enter 4 digit MPIN of your choice

MPIN is registered successfully

Please activate your id by generating a new password by clicking on Forgot Password

Please re-register for a new MPIN by clicking on Forgot MPIN

You can call our Customer Care numbers mentioned in Contact Us section or to the respective branches or Account Managers or e-mail us on corporatecare@icicibank.com

No, ICICI Bank provides InstaBIZ service at no cost.

To ensure security of account information and all transactions, a number of security features have been built into InstaBIZ:

• Secure Login- InstaBIZ can be accessed by customers who are registered on Corporate Internet Banking
• Data Encryption- No sensitive information is stored on your mobile handset. Also, the data stored on the mobile is encrypted using strong encryption standards. This ensures that if the mobile device is lost or stolen, the data stored by the mobile application in local storage is unreadable.
• Communication Encryption- The data exchanged between InstaBIZ and server is encrypted to ensure data security and confidentiality.
• Secure Fund Transfer- Grid Values and One Time Password (OTP) received on registered mobile number is required to complete the transaction. Limit given to the user on CIB will be applicable for InstaBIZ transactions also.

InstaBIZ is a safe and secure banking application that allows you to access your bank account details using your 4 digit MPIN. On three successive incorrect PINs, InstaBIZ application will lock itself. However, you can set a new MPIN by following the complete 4-step activation process again:

• Enter Debit / Business Banking Card Number
• Enter Grid Values
• Enter One Time Activation Code (OTAC) received on your mobile number
• Enter 4 digit MPIN of your choice

• Single window access to view all accounts - Loans, Deposits and operative accounts
• View, download and email Mini and detailed statement for all operative accounts
• Initiate and approve Fund Transfers to own accounts and third party accounts using NEFT, IMPS or RTGS
• Initiate and approve Bill Payments
• Recharge - Prepaid Mobile No, DTH & Data Card
• Add, View & Delete Payee
• Pay/Collect using Eazypay - Unified Payment Interface (UPI)
• Request for Cheque Book and for Stop Cheque payments.
• Do Cheque Status Enquiry
• Track status of deliverables through iTrack
• Download and e-mail receipts for transactions initiated and approved
• InstaBanking facility for faster processing on your branch visit
• Search within the application
• MTreasury services

The limits are inclusive of CIB limit to the maximum amount of Rs.5 lakh per transaction for initiating the transaction.

In the event of you receiving a call or SMS during any transaction, InstaBIZ will continue working in the background not affected by your current activity.

For MPIN based login, if you have changed your mobile handset, download InstaBIZ on your new handset and activate the application by following the 4-step registration process. In the latter case, the previously installed InstaBIZ on older handset will not work. If logging in using Corporate Internet Banking Credentials, you do not need to follow any step; just install InstaBIZ on new mobile handset and login using your existing Corporate ID, User ID and password.

No, Recharge is currently enabled for single operation users only.

InstaBIZ is available on Android and on iOS platforms versions: Android: Kitkat (4.4.x) onwards; iOS 8 onwards except on iPhone 4s and iPad 2.

At a given time, you can login to the application only through one mode – either MPIN or CIB credentials.

Post logging in, please visit the main menu ( ), click on Reset login preferences and then change the setting as displayed to either MPIN or CIB credentials.

Having View access, InstaBIZ allows you to perform the below activities:

• View Operative, Deposit & Loan Account information
• View mini and detailed statement
• Download and e-mail statement
• Request for Cheque Book or Stop Cheque
• InstaBanking facility before logging in to the application
• Do Cheque Status Enquiry
• Track status of deliverables through iTrack
• Approve CMS Payments and Trade Online approvals for LC issuance, LC amendment, BG issuance, BG amendment, Remittances, Bills acceptance, Bills Payments
• MTreasury services

Having transaction access, InstaBIZ allows you to perform all the mentioned transactional services:

• View Operative, Deposit & Loan Account information
• View mini and detailed statement
• Download and e-mail statement
• Request for Cheque Book or Stop Cheque
• Initiate and approve Fund Transfers to own accounts or third party accounts
• Approve CMS Payments and Trade Online approvals for LC issuance, LC amendment, BG issuance, BG amendment, Remittances, Bills acceptance, Bills Payments
• Pay/Collect using Eazypay - Unified Payment Interface (UPI)
• Download and e-mail receipts for transactions initiated and approved
• InstaBanking facility for faster processing on your branch visit before logging in to the application
• MTreasury Report services
• Do Cheque Status Enquiry
• Track status of deliverables through iTrack
• Recharge - Prepaid Mobile No, DTH & Data Card
• Add, View & Delete Payee

No, UPI is currently enabled for single operation users only.

Addition of Payee for Fund Transfer is allowed through InstaBIZ for single operation users. For others, please add payee using CIB.