Dormant Account Activation:
Inactive Account: In case there is no customer-induced transaction (debit or credit) in the account for a period of 12 months, then the account is classified as an ‘Inactive’ Account. It can be activated by doing a simple financial transaction, through any channel, like ATM, Internet Banking and Branch etc.
Dormant Account: In case there is no customer-induced transaction (debit or credit) in the account for a period of 24 months, then the account is classified as a ‘Dormant’ Account.
The customer may not be monitoring this account and hence, to safeguard the interest of the customer, there are certain restrictions imposed on the Dormant Account.
Transactions denied for an account in the ‘Dormant’ status |
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Transactions through ATM and Infinity/Mobile Banking. |
Change of address (including phone no, mobile no & e-mail address). |
Issuance of chequebooks/deliverables. |
Renewal of cards. |
All other account servicing and financial requests. |
Important Note: The Savings Account holder has to visit a branch in person to submit the request for Dormant Account activation.
With effect from 4th June 2020, the savings account interest rate applicable would be:
In case, of relocation/transfer from one place to another - Account portability is the answer.
Account number portability ensures that the account is ported to an identified branch without changing the Account Number.
Process:
Active Accounts: (In case the account is ‘Inactive’, it can be activated by doing a single transaction, through any of the channels. Example: ATM, Internet Banking etc.)
Dormant/Inactive/Active Accounts:
Conversion of Resident Savings Account to NRO:
On change of the residential status from Domestic Indian to an NRI/PIO, the domestic Savings Account is required to be converted or re-designated an an NRO Account.
Process:
In case you require any further information, you may write to us at customer.care@icicibank.com from your registered e-mail ID or call our Customer Care.
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