Priority Service

Priority Banking

As a Privilege Banking customer, all requests and applications made by you are processed on priority. Faster access to Privilege Bankers at our branches and Customer Care makes banking effortless for you.


  • Preferential Access - Reduction in your waiting time
    Enjoy priority service at our branches and at Customer Care.

  • Over the Counter Servicing (OTC) - Prompt resolutions
    A range of service requests are processed over the counter.

  • Priority Processing - Fast-tracked through dedicated teams
    All account opening requests and loan/credit card applications processed on priority.

  • Priority Updates - Be updated even while on the move
    Updates through SMS on the status of your service requests.


*The priority services are provided to you on a best effort basis. The services are at the sole discretion of ICICI Bank and can be modified, withdrawn at its discretion.