• Make sure to fill up the mobile number in pre-authorisation form
  • Non-payable items have to be borne by the Insured
  • In case of cashless denial, the Insured has to pay the hospitalisation expenses
  • In case of planned surgery, send the pre-authorisation form in advance ( but not before 15 days from the admission date)
  • All claims to be submitted within 21 days from the Date of Discharge (DOD)
  • Post hospitalisation claims may be submitted within 81 (60 + 21) days from Date Of Discharge
  • Use the website to access the claims tracker, network hospital list, e-card and various other information and services
  • Do not refer network list of any other service provider
  • Do not submit the claim documents at any local office
  • Always keep a photocopy of the claim documents submitted.
  • All claim forms should be duly and completely filled.

Disclaimer

9 Major Medical Illnesses and Procedures Covered:

a) Cancer
b) Coronary Artery Bypass Graft Surgery
c) Myocardial Infarction (Heart Attack)
d) End Stage Renal Failure
e) Major Organ Transplant
f) Stroke
g) Paralysis
h) Heart Valve Replacement Surgery
i) Multiple Sclerosis

Disclaimer


  • 01. Make sure to fill up the mobile number in pre-authorisation form
  • 02. Non-payable items have to be borne by the Insured
  • 03. In case of cashless denial, the Insured has to pay the hospitalisation expenses
  • 04. In case of planned surgery, send the pre-authorisation form in advance ( but not before 15 days from the admission date)
  • 05. All claims to be submitted within 21 days from the Date of Discharge (DOD)
  • 06. Post hospitalisation claims may be submitted within 81 (60 + 21) days from Date Of Discharge
  • 07. Use the website to access the claims tracker, network hospital list, e-card and various other information and services
  • 08. Do not refer network list of any other service provider
  • 09. Do not submit the claim documents at any local office
  • 10. Always keep a photocopy of the claim documents submitted.
  • 11. All claim forms should be duly and completely filled.