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WhatsApp Banking

Banking just got a whole lot easier!

Start a conversation with our secure and interactive menu through the WhatsApp messaging platform. You will be able to perform all tasks on WhatsApp with ease and convenience!

Experience WhatsApp Banking now! (Click here)

or you can start with these 3-Easy-Steps:

  1. Save ICICI Bank’s Official WhatsApp Number +91 86400 86400 to your contacts

  2. Open your WhatsApp application with your registered mobile number

  3. Say ‘Hi’ on +91 86400 86400 and begin WhatsApp Banking!

Now get important alerts & updates on WhatsApp!

To subscribe, simply Click Here now!

You can also:

  1. Give a missed call to +91 9542000030

  2. SMS ‘OPTIN’ to +91 9542000030

By starting a conversation on the above number, it would mean that you are agreeing to the Terms & Conditions
of WhatsApp Banking.

To stop receiving alerts on WhatsApp, SMS ‘OPTOUT’ to +91 9542000030.

WhatsApp Banking

Why you should use WhatsApp Banking

  • ‘Available’ – 24/7 x 365 (even on holidays!)

  • Non-ICICI Bank customers can also use services like Offers, Locate ICICI Bank ATM’s & Branches near me
    and much more…

  • Customers holding ICICI Bank Credit Card, can also avail services of Credit Card Limit, Block/Unblock Card,
    View EMIs, Set Auto-Debit and much more…

  • Secure way of banking (end-to-end encryption)!

  • Available in Hindi language on +91 9324953010

Why you should use WhatsApp Banking

   

Banking Services We Offer

Currently ICICI Bank is offering the below services through WhatsApp messaging. We will continue to add more and
more services for your convenience.

Banking services


  • Check Account Balance View Balance for all your accounts on WhatsApp Try now by typing ‘balance’ or ‘bal’
  •  View Mini Statement (Last 5 Transactions) View the last 5 transactions on your account(s) Try now by typing ‘mini statement’, ‘history’ or ‘txn’
  • Issue a New Cheque Book Request for a new Cheque from WhatsApp! Try now by typing ‘Cheque book’ or ‘cheque’

There are many more banking services available on WhatsApp Banking including Current Account Services, Nominee Status Update, Tax Payment, Open a new InstaSave Account, and more. (Try it today!)

Block and unblock your Credit/Debit Cards anytime, anywhere

  • Type “Block“ to block your cards
  • Type “Unblock” to unblock your cards

Or use any of these keywords ‘block’, ‘unblock’, ‘block unblock’, ‘block my card’, ‘unblock my card’, ‘lost my card’, ‘card was stolen’, ‘found my card’, ‘hotlist’ or ‘dehotlist’

  • View & Modify your Limit Check your Credit Card limit and set it as per your preference Try now by typing ‘credit card limit’ or ‘card limit’ 
  • Last 5 Credit Card Transactions View the last 5 transactions on your credit card(s) Try now by typing ‘cc history’ or ‘cc txn’ 
  • Last 5 EMI Details View the details of the last 5 EMI(s) on your credit card(s) Try now by typing ‘emi’ or ‘cc emi’ 
  • Billing Cycle View the billing cycle of your credit card(s) Try now by typing ‘billing cycle’ or ‘bill cycle’ 
  • Set and Modify Auto-Debit Instructions Pay your credit card bills automatically from your bank account by setting Auto-Debit Instructions! Try now by typing ‘Auto Debit’ 

There are many more credit card services available on WhatsApp Banking including Loan on Card, Last 5 Payments, Change/Update Registered Address and more. (Try it today!)

  • View FASTag Balance Check the live balance for your FASTag(s) Try now by typing ‘FASTag Bal’ or ‘Tag Bal’
  • Last 5 FASTag Transactions Check the last 5 transactions made on your FASTag(s) Try now by typing ‘FASTag Transactions’ or ‘Tag Txn’
  • Update Vehicle License Plate Number Now update your vehicle’s License Plate Number on Whatsapp Try now by typing ‘Update FASTag VRN’ or ‘Tag VRN’

You can also choose to purchase a new ICICI Bank FASTag from our menu!

  • FD Calculator Calculate the maturity and proceeds of your FDs on WhatsApp before you proceed to book! Try now by typing ‘FD Calculator’ or ‘FD’ 
  • Book an FD Make an investment and save for your future with just a message. Open Fixed Deposits with WhatsApp Banking on the go. Try now by typing ‘Fixed Deposits’ or ‘FD’ 

  • Check customer ID & IE code Inquire customer ID and import export code linked to the customer account. Try now by typing ‘Customer ID’ or ‘IE Code’
  • View Credit Limit Check limits of all the credit facilities available with the Bank.
  • You can see the limit ID, total amount of sanction limit, available limit and validity of the credit limit on WhatsApp. Try now by typing ‘Trade’ or ‘Trade Services’
  • Track inward remittances pending for settlement View all the foreign inward remittances received and pending for settlement. Try now by typing ‘Trade’ or ‘Trade Services’
  • View inward remittances credit history Get to know about the credits received through inward remittances. Try now by typing ‘Trade’ or ‘Trade Services’

  • See all your pre-approved loan(s) and apply instantly!
  • Try now by typing ‘Loan Services’ or ‘Loans

Calculate your Gold Loan Eligibility, Find Gold Loan Branches and more
Get a call back from our agent to help with all your needs!
Try now by typing ‘Gold Loan’ or ‘Gold’

Open an InstaSave Account (Savings Account) online in just 4 minutes! Try now by typing ‘InstaSave’ or ‘Insta Savings'

 

Other Services

Track delivery status of your Debit Card, Credit Card, Cheque Book and Passbook Try now by typing ‘Track’, ‘Track Deliverables’ or ‘ETA’

Locate your nearest ICICI Bank ATM by sharing your location on WhatsApp
Try now by typing ‘ATM’ or ‘ICICI ATM’

Locate your nearest ICICI Bank Branch by sharing your location on WhatsApp
Try now by typing ‘Branch’ or ‘ICICI Branch’

Locate your nearest ICICI Bank Cash Deposit Machine by sharing your location on WhatsApp
Try now by typing ‘Cash Deposit’ or ‘Deposit Cash’

Find your closest stores for essentials, restaurants, doctors, hospitals or nearby clinics and more Try now by typing ‘Stores’ or ‘restaurant’

Check nearby travel, dining, shopping and more offers around you. Try now by typing ‘Offers’ or ‘Deals’

 

Frequently Asked Questions for WhatsApp Banking

WhatsApp Banking enables you to perform certain banking tasks with the ease and convenience of a WhatsApp chat; both safely and securely.

There are no service charges for using WhatsApp Banking service. However, charges will be applicable as per your data plan with the telecom service provider.

WhatsApp Banking is developed with customer safety at its core! Banking on WhatsApp is safe. All messages are secured with end-to-end encryption. Your account information is not shared with anyone. You do not need to enter any confidential information such as PIN or password on WhatsApp.
Customers can only access Banking Services on WhatsApp with their registered mobile number.

Experience WhatsApp Banking now! (Click here)

or you can start with these 3-Easy-Steps:

1. Save ICICI Bank’s Official WhatsApp Number +91 86400 86400 to your contacts

2. Open your Whatsapp application with your registered mobile number 3. Say ‘Hi’ on +91 86400 86400 and begin Whatsapp Banking!

Now get important alerts & updates on WhatsApp!

To subscribe, simply Click Here now!

You can also:

1. Give a missed call to +91 9542000030

2. SMS ‘OPTIN’ to +91 9542000030

By starting a conversation on the above number, it would mean that you are agreeing to the Terms & Conditions of WhatsApp Banking.

To stop receiving alerts on WhatsApp, SMS ‘OPTOUT’ to +91 9542000030.

Yes. You can still access a limited menu of services and apply for multiple products!

Please contact our Customer Care Team (Details: https://www.icicibank.com/customer-care.page)

Please contact our Customer Care Team (Details: https://www.icicibank.com/customer-care.page)