Safety Tips - Internet Banking

Use Internet Banking To Minimise The Risk of Fraud

  • Utilise paperless options. Restrict receipt of paper statements by subscribing to e-mailed bank account statements, credit card statements and demat account statements.
  • Monitor your account activity regularly by checking your balances and statements online through This helps you to detect fraudulent transactions, if any, quickly. The earlier a fraud is detected, the lesser will be its financial impact.
  • Restrict the use of cheques. Transfer funds online between your ICICI Bank accounts or send money to other ICICI Bank and non-ICICI Bank customers through
  • Receive and pay bills online for free with Bill Pay at Fewer the personal documents sent through the mail, lesser the chance of fraud.
  • Link and manage all your ICICI Bank relationships online at
  • Register for Mobile Banking and receive alerts upon all significant transactions in your account. Learn more about Mobile Banking.
  • Communicate with the bank through the secure mailbox option at, "Write to Account Manager".

Tips For Use When Banking Through The Internet

  • Avoid accessing your Internet Banking account from a cyber cafe or a shared computer. However, if you happen to do so change your passwords from your own computer.
  • Every time you complete your online banking session, log off from Do not just close your browser.
  • To access ICICI Bank's Internet Banking, always type in the correct URL ( into your browser window. Never click a link that offers to take you to our website.
  • If your log-in IDs or passwords appear automatically on the sign-in page of a secure website, you should disable the "Auto Complete" function to increase the security of your information.
    To disable the "Auto Complete" function:
    • Open Internet Explorer and click "Tools" > "Internet Options" > "Content".
    • Under "Personal Information", click "Auto Complete".
    • Uncheck "User names and passwords on forms" and click "Clear Passwords".
    • Click "OK".
  • Change your Internet Banking passwords (both log-in password and transaction password) after your first log-in, and thereafter regularly (at least once in a month).
  • Your password should be complex and difficult for others to guess. Use letters, numbers and special characters [such as !,@, #,$, %, ^, &,* (, )] in your passwords.
  • For additional security to financial transactions through Internet Banking, create and maintain different passwords for log-in and for transactions.
  • If you have more than one Internet Banking user ID, use a different password for each of the user IDs. You may also view all your accounts with ICICI Bank under a single user ID by linking your various accounts to your preferred Internet Banking user ID. Click here to know more about linking your accounts.
  • Never share your Internet Banking passwords with others, even family members. Do not reveal them to anybody, not even to an ICICI Bank employee.
  • Always check the last log-in to your Internet Banking account. Log in to and see the left hand side of the "My Accounts" page to view the date and time of your last log-in.

Contact Us

  • If you forget your password
  • If you are unable to log in to your Internet Banking account.
  • If you notice any suspicious activity on your account.

Please call our 24-hour Customer Care