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Phone Banking Safety Tips
- While talking to phone banking officer never disclose
- 4 digit ATM/IVR PIN
- 6 digit 3D secure PIN
- OTP password word
- Internet banking password
- CVV ( Card Verification Value )
- URN number for payee confirmation
- GRID value of debit card
- Ensure that no one see you entering you PIN(personal identification number)
- Avoid giving verification details to phone banking officer in public place
- Phone Banking channel is meant to be used by the account holder only, do not transfer the line or hand over the phone to 3rd party after completing self authentication
- To contact ICICI Bank’s Customer Care, only use the phone number and e-mail ID updated here. Please do not use the contact details updated on any other site, as it can be fake and risk your account security.
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Demo
Learn more about safe banking tips through interesting videos. -
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I-Safe
An application to enhance the security of your online account with OTP. -
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RBI Advisory
Read the RBI advisory against Phishing emails sent in its name. -
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Customer Education Series
Learn about Credit Scores, Nomination, Banking Ombudsman and more.
