Terms and Condition

I. DEFINITIONS

• “Alliance Partner” shall mean Innovative Retail Concepts Pvt Ltd, who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
• “ICICI Bank Net Banking User” shall mean a person who holds an ICICI Bank savings account, loan / facility account(s), depository account(s) and/or any other type of account(s), so maintained with ICICI Bank or its Affiliate which are eligible account(s) for purposes of ICICI Bank Net Banking Service(s) and who has received communication from ICICI Bank with respect to the Offer.
• “ICICI Bank Net Banking Service(s) “shall mean internet banking services of ICICI Bank offered to ICICI Bank Net Banking User including iMobile and mDot.
• The offer will be applicable on the use of ICICI Bank Net banking services on ICICI Bank payment gateway, whether provided by ICICI Bank, or any other service providers appointed by ICICI Bank . Alliance partner can use other gateway for the above said promotion if the ICICI gateway is down or if the gateway is having functional issues on mutual consent. Also Alliance partner to ensure that the site is not down or shut down during the promotion period as defined above.
• “Offer” shall mean such discount(s) /benefit(s) provided by the Alliance Partner on purchase of any products on website, msite and app using ICICI Bank net banking services during the Offer Period on the Website.
• “Offer Period” shall mean the period commencing from January 04, 2018 to January 31, 2018 both days inclusive
• "Primary Terms and Conditions" shall mean the terms and conditions applicable to ICICI Bank’s Internet banking facility/ service.
• “Products/Services” shall mean the goods/benefits/facilities offered by the Alliance Partner.
• “Website” shall mean the following website of the Alliance Partner i.e www.bigbasket.com, m.bigbasket.com and bigbasket app
• “Void Transaction” shall mean any transaction wherein the transaction has taken place but has been cancelled /rejected /unsuccessful by Alliance partner

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms (“Terms”) shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II. OFFER

• Gift vouchers for winners of Digital Transactions Campaign. Gift vouchers of Rs.500 every day to 50 winners daily.
• The gift voucher shall be valid for 2 months from the date of issue.

The availability of the offer is based on the following criteria:

• Valid for ICICI bank net banking/ iMobile user for a period of 1 month, the vouhcer will be valid for a period of 2 months from the date of issue.
• Participation in the Offer by the ICICI Bank Net Banking User/ is on a voluntary basis.
• The ICICI Bank Net Banking Users / may avail the Offer during the Offer Period
• This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank Net Banking User by the Alliance Partner.
• The Offer is non-transferable, non-binding and non-encashable.
• The Offer is not valid for Void Transactions

III.  Steps to redeem E-Gift voucher

• Click on the link which is shared
• Enter E-Gift voucher code and gift card pin
• E-Gift amount gets credited to bigbasket wallet
• Add products to the basket and complete the payment by choosing bigbasket wallet payment option 

IV. TERMS PRESCRIBED BY THE ALLIANCE PARTNER

• This E-Gift voucher can be used on bigbasket Website, App and M-site across all cities where bigbasket is present
• The validity of the E-Gift voucher is up to 2 months from the date of issue.
• This e-gift voucher has to be redeemed in full and partial redemption is not allowed.
• This E Gift Voucher is not redeemable for cash or credit nor can be exchanged for a gift voucher/gift card. If the Customer misplaces the E-gift voucher company shall not be responsible to reimburse/refund.
• No duplicate will be issued if this voucher is lost or misplaced.
• This voucher cannot be revalidated once expired.
• The holder of this voucher is deemed to be the beneficiary.
• Validity period of this E Gift Voucher will not be extended under any circumstances.
• Any dispute should be referred to the company and the decision of the company shall be final.
• ICICI Bank and Alliance partner reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.

V. Customer Support Matrix

• To resolve any queries the customer can call the Alliance Partner on  1860 123 1000

VI. GENERAL TERMS PRESCRIBED BY ICICI BANK

• ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by Alliance partner
• Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Net Banking User/ due to provision of the Offer, shall be to the sole account of the ICICI Bank Net Banking User. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Net Banking User.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at Innovative Retail Concepts Pvt Ltd, #18, Above Reliance Digital,  Ganapathy Temple Road, 4th Block, Koramangala, Bangalore – 560034 without any reference to ICICI Bank. The same shall be addressed by Alliance partner, only up to a period of 15 days after the date of transaction/purchase.
• The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by Alliance partner
• ICICI Bank reserves the right to disqualify the Program Partner/s or ICICI Bank Net Banking User/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
• The Program is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.
• All communication / notices with regard to this offer should be addressed Innovative Retail Concepts Pvt Ltd, #18, Above Reliance Digital,  Ganapathy Temple Road, 4th Block, Koramangala, Bangalore - 560034
• The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
• ICICI Bank / Alliance partner reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
• If the ICICI Bank Net Banking User ceases to be a ICICI Bank Net Banking User/Cardholder at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Net Banking User.