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Important Notices:

IOS users please note a new version of iMobile app is available on App Store with enhanced security features. Kindly update before 12-March-2019 to keep transacting seamlessly.


CTS 2010 is referred to as standardisation of security features for cheque leaves and is aimed at enhancing customer safety and facilitating easier processing of cheques. Please make a request for CTS 2010 standard cheques in your account.


Customers are informed that there may be delay in realisation of Non-CTS 2010 standard instruments in view of the change in frequency to once a month from September 01, 2018 (second Wednesday of the month) and the proposed discontinuation of separate clearing session from December 12, 2018.


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OTP/URN for internet banking transactions for NRI customers which was earlier sent on email, is now sent on SMS at customer’s registered India/International Mobile numbers. Key transactions where OTP/URN will be sent on SMS are- Funds Transfer/Add payee or biller*/Online User id/Password generation and Risk based OTP. Please note that post new payee/biller addition, there will be a 24hour cooling period before NRI customers can initiate a transaction to the newly added payee/biller.


To update your mobile number please call our 24hr Customer Care.

Please note that only one mobile number can be registered against one User ID. In case you wish to update the same mobile number against multiple User IDs, please link your User IDs. To link your User IDs, login using your primary User ID and place a request through Service Request (Link Bank Account to my User ID).


Please note funds from NRO/Resident accounts cannot be transferred to an NRE account.


IFSC codes of former SBI Associate Banks and Bhartiya Mahila Bank have been merged with State Bank of India. Please re-register your payees with ICICI Bank with the new IFSC codes for successful funds transfer.Banks merged with SBI: State Bank of Mysore, State Bank of Bikaner and Jaipur, State Bank of Patiala, State Bank of Hyderabad, State Bank of Travancore and Bharatiya Mahila Bank.


Safe Banking: ICICI Bank will never send you e-mails asking for confidential details of your account/ PIN/ Password or personal parameters such as date of birth, mother's maiden name etc. Beware of anyone asking you for such information on behalf of the bank through e-mails or phone calls. While it is our constant endeavour to provide you with the best of online services and facilities, the Bank is not responsible for any erroneous or wrong transactions made by you. The Bank shall also not be responsible for misuse of your account arising from any wrong , inadvertent or other kind of disclosure of such details by you.