Hello UK Account FAQs

Hello UK Account is a current account offered by ICICI Bank UK PLC in GBP for Indians migrating to UK on work permits which allows you to open an account before leaving for UK.

Any customer who has a valid Passport and UK work visa.

The account can be opened through ICICI Bank Limited branches in India. Please speak to Non-Resident Indian (NRI) sales or service staff in the ICICI Bank branch near you.

OR

Send an email with your Name, Email id and Contact number to globalbanking@icicibank.com.

OR

Call us on 1-800-22-4848 (in India).

1. Valid Indian Passport (containing your full name, address and photograph)
2. Valid UK work visa
3. Letter from the company HR confirming the Indian address.
4. Valid Indian address proof

Once you arrive in UK, please submit a request for issuance of debit card and pin by either visiting an ICICI Bank UK PLC branch or send the form through post, along with the letter from HR confirming the UK address. Within 120 days of account opening you should submit a valid UK address proof, any one from the below:

• Letter from Department of Work and Pensions with National Insurance Number
• Letter from HMRC with PAYE Notification
• Utility bills - must not be older than 3 months (mobile telephone bills are not acceptable)
• Bank/building society statement - must not be older than 3 months
• Full UK driving license - valid photo card driving license (if not used as proof of identity)

You can send the debit card and pin issuance form and address change form along with the HR letter confirming the address at the below address:

ICICI Bank UK
PO Box 68921
One Thomas More Square
London E1W 9HB

We will require your UK work visa in order to process your application for a Hello UK Account. Work Permit should be valid for more than 6 months.

There is no minimum amount required to open a Hello UK Account.

There is no minimum balance requirement to maintain in a Hello UK.

Yes, you can open a joint account. We will require a copy of the Indian passport and visa for the joint applicant(s). The joint applicant should also be moving to UK with the primary applicant, and should therefore have a valid UK visa other than business or visiting visa and provide marriage certificate additionally.

No, as Hello UK account can be applied by an Indian moving to UK on work visa from India. After you arrive in UK, you can visit any of our branches and open an account.

A resident Indian or NRI holding a valid Indian passport with a valid UK visa is eligible for opening a UK account.

Yes, there is a limit for transfer of funds into your account is as per the RBI's permissible outward remittance limit. You are required to mention the source of funds along with the purpose of remittance when performing a wire transfer (SWIFT).

The funds will be credited into the account within 2-3 business days

You can send money to your Hello UK Account any time after you receive the account number.

Your application should be processed within 2 business days after submission at an ICICI Bank Limited Branch in India. You should receive a confirmation letter at your mailing address within 10 business days.

The account opening process will take approximately 2 business days, assuming all documents are in order and no further clarification is required. The letter notifying you of your account number will be dispatched to your mailing address and should arrive within 10 business days.

You are permitted to perform any regular banking transactions through your UK account.