Opened a New NRI account with ICICI Bank - Inactive / Dormant accounts FAQs

Inactive Account: If you do not do any transactions through your savings account for more than 12 months, the account will be classified as "Inactive".

Dormant Account: If you do not do any transactions through your savings account for more than 24 months, the account will be classified as "Dormant".

This is a measure to safeguard your interest, as it is possible that you may not be monitoring your account.

Inactive Account restriction: If your account becomes Inactive, we will not be able to process the following requests :

• Request for deliverables like Debit Card , Cheque Book, Intenet Banking User ID/Password

  No other requests or services will be denied in case your account is inactive

Dormant Account restrictions: If your account becomes Dormant, we will not be able to process your instructions for:

• Issuance of chequebook/ deliverables
• Renewal of ATM/ Debit Card
• Requests for change of address, contact number, email address
• Transactions through ATM, Internet Banking and Phone Banking

Inactive Account Activation: You can activate your Inactive account in the following ways:

• Withdraw or deposit money in your account through Cheque or ATM
• Funds Transfer into the account through Money2India.com
• Bill Payment

Internet Banking : You can activate your Inactive account as follows:

• Login to Internet Banking ->Service Requests -> Activation of Inactive/Dormant Account ->Fill in the details and submit your request
• Call our 24-hour Customer Care.
• Write to us at nri@icicibank.com.
• Visit your nearest branch in India.
  *Cash deposit is not applicable for NRE accounts. For INR cheque deposit in NRE account , proof of source of funds is required.

Dormant Account Activation: In order to normalize your account (from dormant stage), you may use any one of the following channels:

• Send an account-activation request to ICICI Bank Limited, RPC Mumbai, Autumn Estate, 5th Floor, 'A' Wing, Near Mhada, Chandivali, Andheri (E), Mumbai - 400 072. INDIA
• Write to us by logging in www.icicibank.com and placing the request through "Service Request" option available in your Internet Banking
• Call us on +91 40 23128925, if you are currently residing abroad or in India
• If you are in India, Visit the nearest ICICI Bank Branch and submit an account-activation letter along with your passport copy

Toll Free Number:
US/Canada: 1 866 ICICI 4 U;
Singapore: 800 101 2553;
UK: 0 8081 314 151;
India: 1800 22 4848

Internet Banking : You can activate your Inactive account as follows:

• Login to Internet Banking ->Service Requests -> Activation of Inactive/Dormant Account ->Fill in the details and submit your request
• Call our 24-hour Customer Care.
• Write to us at nri@icicibank.com.
• Visit your nearest branch in India.

*Cash deposit is not applicable for NRE accounts. For INR cheque deposit in NRE account , proof of source of funds is required.