NRI Seafarer FAQs
What is the eligibility criteria?
"You are eligible for the ICICI Bank NRI Seafarer Premia account if you:
Hold atleast one NRE or NRO Savings Account, singly or jointly operated, with ICICI Bank and Maintain a minimum Monthly average balance (MAB) of INR 5,00,000 at CASA level (OR) INR 25, 00,000 at Customer ID level (OR)Min remittances of USD 10,000 equivalent in the financial year
CASA level: Cumulative minimum average balance in all Saving/Non-interest bearing accounts under same customer ID.
Customer ID level: Monthly average balance in NRE Savings / Non interest bearing account + Monthly average balance in NRO Savings / Non interest bearing account + Month end balance in Fixed deposit/s and Recurring deposit/s within the same customer ID."
How can I upgrade my account to NRI Seafarer Premia and request a new ATM/Debit Card?
"If you already hold the requisite balances in your account, you can upgrade your account by placing a request at your nearest ICICI Bank branch or call our Customer Care. If you don’t hold the requisite balances in your account , fund your account to ensure required balances and then, place the request at your nearest ICICI Bank branch or call our Customer Care. You have an option to continue with the existing card or alternatively the new ICICI Bank World Debit Card will be sent to you on your specific request only. You can apply for the ICICI Bank World Debit Card through any of the following ways: Call our Customer Care Place a request through your Internet banking account Walk into any ICICI Bank branch in India and submit your request"
I have a relationship with ICICI Bank of more than Rs. 25,00,000 but I do not hold any savings account account with the Bank. Am I eligible for an NRI Seafarer Premia account?
To be eligible for an NRI Seafarer Premia account, you need to have either NRE or NRO savings account relation with ICICI Bank.
To open a savings account- Customer needs to place a request to open NRE/NRO account, which can be done thorough -
- Call our Customer Care
- Walk into any ICICI Bank branch in India and submit your request.
What is the daily withdrawal limit of the ICICI Bank World Debit Card that I will get?
As an NRI Seafarer Premia customer, you will get an ICICI Bank World Debit Card with a daily cash withdrawal limit of Rs. 100,000 from any ATM across India. You will also get a daily point-of-sale (POS) limit of Rs. 200,000 for purchases through the Card. The cash withdrawal and POS limits are subject to the availability of funds in your account.
How to register for 3D secure password?
To register for 3D Secure click here.
What happens if I forget my 3D Secure password?
You can re-register and create a new password by logging on to clickhere. If you forget your 3D Secure password when making an online purchase, you can quickly reset your password by clicking on the “Forgot your 3D Secure Password” link in the payment authentication screen during the purchase.
Can I use my debit cards linked to NRE and NRO account for online transaction?
Yes debit cards linked to NRE and NRO account are enabled for online transaction. However debit cards linked to NRO accounts can be used only for domestic online transactions initiated on merchant website(s) based in India.
Please note Silver debit card linked to NRO account is not enabled for online transactions.
What are the insurance benefits extended to an NRI Seafarer Premia customer?
- Personal air accident coverage worth Rs. 10,000,000
- Coverage upto Rs.25,000 in the event of loss of checked-in baggage in India and upto Rs10,000 for loss of passport in India.
- Coverage upto Rs. 1,00,000 against accident hospitalization in India
- Coverage upto Rs. 1,00,000 for travel to India in case of medical emergency arising on immediate family members
Should I apply for the insurance cover separately or do I get enrolled for it automatically?
Insurance cover is a part of the product and will be available to you without any extra cost. However, you will be required to give an undertaking to accept the insurance cover. You can enjoy the insurance benefits as long as you maintain an NRI Premia status.
Is ICICI Bank the insurance provider for the indicated travel insurance cover?
Travel insurance cover to NRI Premia customers is provided by ICICI Lombard General Insurance Company-Limited (“ICICI Lombard”). ICICI Bank shall not be liable for settlement or payment of any claims under the insurance cover or for any dispute arising between ICICI Bank customers and ICICI Lombard.
What is the process for insurance claims?
Alternatively, the customer can also write to:
4th Floor, Interface 11,
Malad Link Road,
Mumbai – 400 064.
On receiving the customer request, ICICI Lombard will intimate the customer on the documents required and on the claim process.
Am I required to sign any declaration before signing for the product?
Yes. All NRI Seafarer Premia customers are required to accept the general and product associated Terms & Conditions. In addition to this, the customer will also have to sign an undertaking to enable ICICI Bank to share his / her information with the insurance provider. This will be used to verify the customer identity in case of any claims.
What is ICICI Bank NRI Family Banking?
NRI Family Banking is a product in which an NRI Seafarer Premia customer can link the ICICI Bank Savings account of his family members in India to his NRI account and thus, group their respective relationships (Savings Account, Term Deposit, Recurring Deposit), i.e. their Customer IDs with ICICI Bank, under a single ID called the 'Family ID'.
Which accounts are eligible to be grouped under the NRI Family ID?
Only Savings Account holders, with the exception of the No Frills, HUF and current Account holders are eligible to form the Family ID. Account holders who have only Term Deposit or Recurring Deposit Accounts are not eligible to form a Family ID under NRI Family. Only Savings Account, Advantage Woman Savings Account, Senior Citizen Savings Account and Youngstars Savings Account are eligible to form the Family ID, under Savings Family.
Can two Savings Accounts be linked under a NRI Family ID?
What are the services that concierge can help me with?
We offer a range of services. These are listed below:
- Dining Referral and Reservation Assistance
- Hotel Referral and Reservation Assistance
- Airline / Car Transfer/ Rail Reservation
- Airport Lounge Access
- Flower and Gift Delivery Assistance
- Golf Course Referral and Reservation Assistance
- Special Events and Performance Assistance
- Spa, Fitness Center and Sports Center Information and Referral Assistance
How to avail concierge services?
Concierge is a complimentary service available to only NRI Premia customers. Contact at +91 11 40608652 or send an e-mail to firstname.lastname@example.org