NRI Seafarer Pro FAQs

What is NRI Seafarer Pro Account?


NRI Seafarer Pro is a premium savings account designed for seafarer professionals. The account offers special benefits like priority service, preferential rates, family banking etc.

What is the eligibility criteria?


You are eligible for the ICICI Bank NRI Seafarer  Pro account if you:

  • Hold atleast one NRE or NRO Savings account, singly or jointly operated, with ICICI Bank and
  • Maintain a minimum Monthly Average Balance (MAB) of INR 1,00,000 at CASA level or INR 5, 00,000 at Customer ID level.

 

CASA level: Cumulative minimum average balance in all Saving/Non-interest bearing accounts under same customer ID.

 

Customer ID level: Monthly average balance in NRE Savings / Non interest bearing account + Monthly average balance in NRO Savings / Non interest bearing account + Month end balance in Fixed deposit/s and Recurring deposit/s within the same customer ID.

 

How can I upgrade my account to NRI Seafarer PRO and request my new ATM/Debit Card?


If you already hold the requisite balances in your account, you can upgrade your account by placing a request at your nearest ICICI Bank branch or calling our 24x7 Customer Care.

If you don’t hold the requisite balances in your account, fund your account to ensure required balances and then, place the request at your nearest ICICI Bank branch or call our 24x7 Customer Care.

You can continue with the existing card after account upgrade.

Alternatively, you can apply for a new card through any of the following ways :

 

  • Call our 24-hour Customer Care.
  • Place a request through your Internet banking account.
  • Visit you nearest ICICI Bank branch in India.

I have a relationship with ICICI Bank of more than INR 5,00,000 but I do not hold any savings account with the Bank. Am I eligible for an NRI Seafarer Pro account?


To be eligible for an NRI Seafarer Pro account, you need to hold either an NRE or an NRO savings account with ICICI Bank.

To open a savings account, you can place a request in any of the following ways : -

  • Call our 24-hour Customer Care.
  • Place a request for opening subsequent NRE/NRO savings account through your Internet banking account.
  • Walk into any ICICI Bank branch in India and submit your request.

 

What is the daily withdrawal limit of the ICICI Bank Platinum debit Card?


High cash withdrawal limit of Rs.1 lac per day, transaction limit of Rs.1.5 lac per day for usage across the world and Rs.2 Lac per day for usage in India. The cash withdrawal and POS limits are subject to the availability of funds in your account.

How can I customise the limits on my ICICI Bank Platinum debit?


You can customise your Debit Card limits by walking into any ICICI Bank branch and filling and submitting a simple request form. Also, you can request for customisation of limits by sending a form to NRI cell, Mumbai.

What are the charges associated with the ICICI Bank Platinum debit?


There are no annual charges applicable on your ICICI Bank Platinum debit Card.

How to register for 3D secure password?


To register for 3D Secure click here.

What is Verified by Visa or Mastercard Secure Code?


Verified by Visa and Mastercard Secure Code is a service that allows you to protect your online purchases through a personal secure 6 digit numeric 3D secure password.

Will I be asked for my 3D Secure password at all online merchants?


No. It will be asked only for those merchants that have enrolled for this service. As per RBI mandate, all merchants located in India have to be mandatorily registered for this service for online transactions.

What happens if I forget my 3D Secure password?


ou can re-register and create a new password by logging on to clickhere. If you forget your 3D Secure password when making an online purchase, you can quickly reset your password by clicking on the “Forgot your 3D Secure Password” link in the payment authentication screen during the purchase.

Can I use my debit cards linked to NRE and NRO account for online transaction?


Yes debit cards linked to NRE and NRO account are enabled for online transaction. However debit cards linked to NRO accounts can be used only for domestic online transactions initiated on merchant website(s) based in India.

 

Please note Silver debit card linked to NRO account is not enabled for online transactions.

What is benefit on remittances done through wire transfer?


For all remmitances done through wire NRI Seafarer Pro customers will get preferential rate benefit.