PRIVATE JETS
THIS SERVICE IS PROVIDED BY CLUB ONE AIR PRIVATE LIMITED.
BOOKING PROCCESS:
The booking has to be placed at least 2 days prior to the flight data. In case of an emergency, booking made 2 hours prior may also be considered at the sole discretion of Club One Air Private Limited.
The booking process is as follows:
- Bookings have to made through the ICICI Bank Diamant Personal Concierge on the toll-free number 1800 26 70732 or 022 6787 2017.
- Once the requirements have been communicated, the Concierge will revert with availability and a quotation within 4 hours.
- Once the Card Member has reverted with his/her willingness to book, the Concierge will send him/her a Letter of Authorisation. This letter allows Club One Air to facilitate payment. The Card Member will have to send the scanned copy of the signed confirmation back to the Concierge.
- In order to make payment, the Concierge will facilitate a call with Club One Air Private Limited. The complete payment has to be made in advance.
- Once the payment is made, a letter confirming the booking will be sent to the Card Member.
APPLICABLE CHARGES:
The following charges will be applicable:
Flying charges (per hour) - Includes parking to parking charges of the jet. The jets are currently stationed in Delhi and Mumbai. This includes the flying charges of the jet from Delhi/Mumbai to the boarding point and from the destination point/s, back to Delhi/Mumbai as applicable.
- Landing charges - Levied subject to the destination airport..
- Handling charges - Levied for services on the airport such as luggage handling, cart from jet to airport and others.
- Watch hour charges - Applicable when jet is parked at an airport beyond the airport's working hours.
- Crew charges - Crew boarding and lodging charges will be ₹30,000 after 3 hours halt and ₹50,000 in case of night halt.
- Special requirements of F&B - Pertains to any special meal and/or alcohol requirement, in case of international flights.
CANCELLATION POLICY:
Cancellation request has to be placed with the ICICI Bank Diamant Personal Concierge. The cancellation policy is as follows:
| Hours before estimated time of departure |
Deduction |
| 6 |
100% |
| 12 to 6 |
50% |
| 24 to 12 |
25% |
|
More than 24 hrs |
10% |
CANCELLATION POLICY:
- A minimum of 2 hours of flying time will be charged per day.
- The quotation shared will be valid for 7days.
- Until payment has been made, the booking will be treated as unconfirmed booking.
- Club One Air will not revise the price after receiving 100% advance payment
- The flight may be cancelled in case aircraft is deemed not to be airworthy.
The Card Member will need to bear the cost of the additional sector/s and hours flown along with the crew accommodation and lodging, in case the flight has to be diverted to some other sector/s due to following reasons:
- Bad weather
- Technical reasons
- Non-availability of parking space
- Refuelling at the destination airport
- Non-availability of the night parking facilities at the destination airport
- Maximum baggage allowed is 10 kg per passenger.
- Every flight will be operated as per the guidelines provided by DGCA India.
ICICI Bank does not hold any warranty or make any representation of the availability, delivery, quality, merchantability, usefulness or suitability of offer and/or products/services under this offer and the respective merchants/partners/third parties shall be solely liable for the same. ICICI Bank does not undertake any liability or responsibility for the details, accuracy, completeness or correct sequence of any content or information provided herein above. Any dispute or claim regarding the goods, services brought about by the third party must be resolved by the customer with the merchants/partners/third parties directly without any reference to ICICI Bank. ICICI Bank shall not be liable in any manner whatsoever for any loss/damage/claim that may arise out of use or otherwise of any goods/services availed of by the customer/s under the Programme.
